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NHTSA vehicle safety data

2011 Freightliner Sprinter 3500 Recalls & Complaints

The 2011 Freightliner Sprinter 3500 has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Freightliner dealer.

NHTSA recall and complaint data for the 2011 Freightliner Sprinter 3500. Recall data is refreshed daily from NHTSA.

2011 Freightliner Sprinter 3500 owner complaints

Owners have filed 1 complaint with NHTSA about the 2011 Freightliner Sprinter 3500, describing incidents dated July 14, 2021.

Most-cited components

  • Exterior Lighting 1 complaint
  • Fuel/Propulsion System 1 complaint

Newest complaints

  • ODI #11479209 · Filed

    RV motor shutdowns on freeways. Needed towed to different rv repair shops. No place I went to could repair right.

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2011 Freightliner Sprinter 3500 in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Passenger Frontal Air Bag Inflator May Rupture

NHTSA #17V479000 · Air Bags — Frontal — Passenger Side — Inflator Module · NHTSA notice

Reported July 28, 2017 · Daimler Vans USA, LLC

Potentially affected: 20,665 vehicles

Repair completion: 65.99% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified January 12, 2018 · Vehicles built July 1, 2009 – August 31, 2011 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Takata airbag inflators

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Safety consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Manufacturer remedy

DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Driver's Frontal Air Bag Inflator May Rupture

NHTSA #16V077000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice

Reported February 10, 2016 · Daimler Vans USA, LLC

Potentially affected: 136,361 vehicles

Repair completion: 43.87% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 31, 2017 · Vehicles built July 1, 2006 – July 1, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Takata airbag inflators

Defect description

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Safety consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Manufacturer remedy

Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Freightliner Sprinter 3500 model years

Check your 2011 Freightliner Sprinter 3500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Freightliner Sprinter 3500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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