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NHTSA vehicle safety data

2020 Ford Transit Recalls, Ratings & Complaints

The 2020 Ford Transit has 9 NHTSA recall campaigns and 84 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

NHTSA recall and complaint data for the 2020 Ford Transit, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2020 Ford Transit owner complaints

Owners have filed 84 complaints with NHTSA about the 2020 Ford Transit, describing incidents dated January 26, 2020 to August 26, 2026.

Most-cited components

  • Seats 27 complaints
  • Power Train 18 complaints
  • Electrical System 14 complaints
  • Steering 6 complaints
  • Unknown or Other 6 complaints
  • Engine 5 complaints

Of the 84 complaints on file, 1 reports a crash and 3 a fire; across all 84 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11765092 · Filed

    The contact owns a 2020 Ford Transit. The contact stated that while driving 50 MPH, the vehicle unexpectedly lost motive power and came to a complete stop in traffic. There was no warning light illuminated. The vehicle was unable to be restarted. The vehicle was towed to the dealer and was diagnosed…

  • ODI #11753468 · Filed

    Odometer Fraud. The contact purchased a 2020 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 69,000, which was confirmed by a…

  • ODI #11747513 · Filed

    My Tire pressure Monitor give me alert while driving I select to view tire pressures for display show 3 tires fail send reading One of the three back sending reading two stay off For few days same then all tires reading went off just 1 tire send reading on /off every few miles This is first time…

Read all 84 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2020 Ford Transit in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Wheelchair Restraint Retractor May Not Lock

NHTSA #25V876000 · Equipment Adaptive/Mobility — Wheelchair Restraints/Securement — Latch/Anchor · NHTSA notice

Reported December 17, 2025 · Rollx Vans

Potentially affected: 86 vehicles

Repair completion: 2.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified February 5, 2026 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Rearview Camera Image May Not Display

NHTSA #25V442000 · Back Over Prevention — Software · NHTSA notice

Reported June 27, 2025 · Ford Motor Company

Potentially affected: 200,237 vehicles

Repair completion: 58.75% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 25S72 · Owners notified September 4, 2025 · Vehicles built starting July 25, 2019 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Safety consequence

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Manufacturer remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Generator Fuel Hose May Cause Gas Leak

NHTSA #23V499000 · Fuel System, Gasoline — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported July 19, 2023 · QUALITY VANS

Potentially affected: 10 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified August 7, 2023

Defect description

Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.

Safety consequence

A gasoline leak in the presence of an ignition source may increase the risk of fire.

Manufacturer remedy

Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Driveshaft May Separate

NHTSA #21V978000 · Power Train — Driveline — Driveshaft · NHTSA notice

Reported December 16, 2021 · Ford Motor Company

Potentially affected: 4,548 vehicles

Repair completion: 85.38% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 21S54 · Owners notified February 4, 2022

Defect description

Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.

Safety consequence

Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Parking Brake Cable May Fail

NHTSA #21V631000 · Parking Brake — Conventional — Mechanical — Linkage and Cable · NHTSA notice

Reported August 11, 2021 · Ford Motor Company

Potentially affected: 30 vehicles

Repair completion: 76.67% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 21S39 · Owners notified March 14, 2022

Defect description

Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.

Safety consequence

Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distorted or Inoperative Rearview Camera/FMVSS 111

NHTSA #20V575000 · Back Over Prevention — Sensing System — Camera · NHTSA notice

Reported September 23, 2020 · Ford Motor Company

Potentially affected: 620,246 vehicles

Repair completion: 82.2% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 20C19 · Owners notified February 1, 2021

Defect description

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety consequence

Reduced rearward visibility can increase the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Side Curtain Air Bags May Not Properly Inflate

NHTSA #20V415000 · Air Bags — Side/Window · NHTSA notice

Reported July 17, 2020 · Ford Motor Company

Potentially affected: 68 vehicles

Repair completion: 82.35% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 20S35 · Owners notified January 11, 2021

Defect description

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Safety consequence

In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

Manufacturer remedy

Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seatbelt may not Restrain Occupant/FMVSS 209

NHTSA #20V250000 · Seat Belts — Front — Retractor · NHTSA notice

Reported May 5, 2020 · National Van Builders, Inc.

Potentially affected: 5 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 20E-004 · Owners notified May 19, 2020

Defect description

National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Safety consequence

An unsecured occupant has an increased risk of injury in the event of a crash.

Manufacturer remedy

National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Belts may not Restrain Occupant/FMVSS 209

NHTSA #20V222000 · Seat Belts — Front — Retractor · NHTSA notice

Reported April 20, 2020 · TransitWorks

Potentially affected: 205 vehicles

Repair completion: 17.07% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified May 13, 2020

Defect description

TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Safety consequence

An unsecured occupant has an increased risk of injury in the event of a crash.

Manufacturer remedy

TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Ford Transit model years

Check your 2020 Ford Transit VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Transit at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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