NHTSA vehicle safety data

2015 Ford Fusion Hybrid Recalls & Complaints

The 2015 Ford Fusion Hybrid has 2 NHTSA recall campaigns and 46 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

NHTSA recall and complaint data for the 2015 Ford Fusion Hybrid. Recall data is refreshed daily from NHTSA.

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2015 Ford Fusion Hybrid owner complaints

Owners have filed 46 complaints with NHTSA about the 2015 Ford Fusion Hybrid, describing incidents dated April 20, 2015 to August 1, 2025.

Most-cited components

Steering 15 complaints
Service Brakes 10 complaints
Electrical System 9 complaints
Engine 6 complaints
Power Train 6 complaints
Unknown or Other 3 complaints

Of the 46 complaints on file, 5 report a crash; across all 46 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11677755 · Filed August 1, 2025
The contact owns a 2015 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine compartment after the vehicle had switched from electric to gasoline. There was no warning light illuminated. The vehicle was taken to the…
ODI #11635710 · Filed January 13, 2025
The contact owns a 2015 Ford Fusion Hybrid. The contact stated that after his wife had shifted into reverse and depressed the accelerator pedal, there was an abnormal sound coming from underneath the vehicle and the steering wheel failed to turn to the right or the left. The contact stated that his…
ODI #11617760 · Filed October 2, 2024
Power steering failed exactly as under recall 15S18 and 15N01 - however they say my car isn't included in the recall. The car is still at the dealer and broken, so the part is available at this moment. The steering warning came up while driving. Upon restarting, the car would only work in manual…

Read all 46 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2015 Ford Fusion Hybrid in 4 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA21-002: Desiccated Air Bag Inflator Rupture
Open since September 17, 2021
Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023
- Recall 22V-063
Recall Query RQ22-004: Front Brake Jounce Hose Failures
Closed March 24, 2023
- Recall 23V-162
Recall Query RQ19-005: Door Latch Failures
Closed February 7, 2022
- Recall 20V-177
- Recall 20V-331

Open and recently closed NHTSA defect investigations

Charge Cord May Overheat Causing Fire

NHTSA #18V592000 · Equipment — Electrical · NHTSA notice

Reported September 10, 2018 · Ford Motor Company

Potentially affected: 49,197 vehicles

Repair completion: 47.38% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 18S24 · Owners notified January 18, 2019 · Vehicles built September 4, 2012 – March 15, 2015 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Safety consequence

An overheated cord can increase the risk of a fire.

Manufacturer remedy

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Key Removal When Not In Park/FMVSS 114

NHTSA #14V736000 · Power Train — Automatic Transmission — Control Module (TCM/PCM/TECM) · NHTSA notice

Reported November 18, 2014 · Ford Motor Company

Potentially affected: 56,479 vehicles

Repair completion: 82.06% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 14C11 · Owners notified December 15, 2014 · Vehicles built February 24, 2014 – October 31, 2014 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Safety consequence

If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

Manufacturer remedy

Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2015 Ford Fusion Hybrid. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

46 owner complaints have been filed with NHTSA for the 2015 Ford Fusion Hybrid.

Power Train

ODI #11677755

Incident: August 1, 2025 · Filed: August 1, 2025

The contact owns a 2015 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine compartment after the vehicle had switched from electric to gasoline. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,300.

Steering

ODI #11635710

Incident: December 24, 2024 · Filed: January 13, 2025

The contact owns a 2015 Ford Fusion Hybrid. The contact stated that after his wife had shifted into reverse and depressed the accelerator pedal, there was an abnormal sound coming from underneath the vehicle and the steering wheel failed to turn to the right or the left. The contact stated that his wife turned off and restarted the vehicle and the power steering functionality had not returned. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the power steering gears, rack, and pinion needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V250000 (Steering); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

Steering

ODI #11617760

Incident: September 23, 2024 · Filed: October 2, 2024

Power steering failed exactly as under recall 15S18 and 15N01 - however they say my car isn't included in the recall. The car is still at the dealer and broken, so the part is available at this moment. The steering warning came up while driving. Upon restarting, the car would only work in manual mode. The dealer has confirmed the problem. I have not contacted Ford yet, only talking to the dealer. There was no warning other than the one that came up when the failure occurred.

Steering

ODI #11590391

Incident: May 21, 2024 · Filed: May 23, 2024

The contact owns a 2015 Ford Fusion Hybrid. The contact stated while driving at undisclosed speeds, the steering wheel became loose and felt as if it might detach from the steering column. The contact stated there was no warning light illuminated. The manufacturer was notified of the failure and referred to the contact to the NHTSA Hotline for assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 18V167000 (Steering) which was linked to the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.

Electrical System; Engine

ODI #11589488

Incident: April 21, 2024 · Filed: May 18, 2024

The dealer car Mariano motors LLC sold me the car, sold me it with a fake mileage. May you found below the report Vin history about it.

Steering

ODI #11569043

Incident: January 15, 2024 · Filed: January 31, 2024

My steering wheel locked up and was unable to move there was a recall 15V250000 that was allegedly completed by colonial ford in Danbury ct sometime in 08/2015. However the bolts have snapped and it is now at a dealership sunshine ford in Newburgh ny they stated the recall was never fixed and it is becoming an issue and could be a safety issue.

Steering

ODI #11565409

Incident: January 13, 2024 · Filed: January 14, 2024

Power steering goes out while driving. Usually the colder it is the more frequent. 5 instances of power steering loss. Warning lights about steering loss on dash come on. 1 trip to dealer found nothing wrong. Will start working again hours or up to a day later.

Power Train

ODI #11548680

Incident: September 9, 2023 · Filed: October 6, 2023

The contact owns a 2015 Ford Fusion Hybrid. The contact stated that while driving at various speeds, there was an abnormal noise coming from the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the bearings had failed in the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall or under warranty. The failure mileage was approximately 112,152.

Engine

ODI #11544200

Incident: September 12, 2023 · Filed: September 12, 2023

Engine makes a whining sound when motor engages. 2 auto shops, including Ford dealership says it's a bad transmission. When I went online to see if others have had this problem, issue was confirmed that this is a common problem with this Hybrid. We bought this car brand new, have maintained it per manual at dealership. This should not happen with a car with only 112,000 miles. Lemon law?

Service Brakes, Hydraulic

ODI #11526179

Crash 1 injury

Incident: May 18, 2023 · Filed: June 9, 2023

The contact owned a 2015 Ford Fusion Hybrid. The contact stated that while driving 22-25 mph in heavy traffic, the brake pedal was depressed but failed to respond. The driver continuously depressed the brake pedal but the vehicle accelerated and crashed into the rear of unknown Honda. The vehicle continued to travel and seemed to idle. There were no warning lights illuminated. There was a police report filed. The air bag deployed. There was no report of a fire. The driver sustained a quarter size burn on her right arm but medical attention was not provided. The vehicle was towed to a tow lot. The contact was unsure if the local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA hotline. The contact stated that she failed to received a recall letter and the failure was related to NHTSA Campaign Number : 22V011000 (SERVICE BRAKES, HYDRAULIC). The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 140,000.

Other Ford Fusion Hybrid model years

Check your 2015 Ford Fusion Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Fusion Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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