2014 Ford Fusion Hybrid Recalls & Complaints

Incident: March 15, 2025 · Filed: October 31, 2025

Brake lights stay on even after turning off car. According to my research the problem is a brake pedal bumper that deteriorated. I actually found the rubber piece on the floor. Prior to finding out my brakes remained on, the red engine light turned on. I checked recalls for this problem, and there was one, but it was only valid for high humidity States. I live in California so I didn't qualify. Now, due to not knowing what the red light was about, and it being smog time, I cleared the engine light. Well, I didn't know that disqualifies my smog test because other codes were erased.now I have a car that is battery disconnect since I can't drive it due to not smog certified. All because of a rubber brake part falling off. I?called my dealer if it was covered by recall, they said no, even though there IS a recall for humid areas. I don't live in a humid area. So my case shows that it DOES NOT have to be humidity related. It's just a cheap quality part. I'm hoping this changes to include ALL areas. Thank you.

Incident: November 10, 2023 · Filed: September 10, 2025

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

Incident: February 8, 2025 · Filed: March 11, 2025

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while turning to the left or right, the steering wheel was sticking. While driving at slow speeds in colder temperatures in a parking lot, the steering became inoperable. The steering wheel was difficult to turn. The message “Please pull over for Safety” was displayed. The contact turned off and restarted the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was taken to an independent mechanic who provided the contact with undisclosed error codes. The vehicle was taken to an undisclosed local dealer, where the codes were cleared, and the dealer informed the contact that the steering assembly needed to be replaced. The vehicle was reset, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 96,000.

Incident: September 30, 2024 · Filed: October 11, 2024

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving 20 MPH, there was an abnormal sound coming from the front of the vehicle. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 76,000.

Incident: February 20, 2023 · Filed: March 3, 2023

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while the engine was idling, there was an abnormal metal scraping sound coming from the vehicle. The vehicle was taken to the local dealer who diagnosed that metal shavings were discovered inside the transmission fluid, and that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 139,412.

Incident: August 18, 2022 · Filed: August 19, 2022

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that the vehicle rolled after parking. The gear shifter failed to move. The powertrain malfunction warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 117,000. VIN tool confirms parts not available.

Incident: June 1, 2022 · Filed: June 1, 2022

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while the vehicle was stationary, he was unable to move the gear shifter out of park(P). The contact stated no warning light was illuminated. The contact was able to temporarily repair the end of the shifter cable with a dog leash and drove to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V471000 (Power Train) and 19V362000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.

Incident: May 5, 2022 · Filed: May 9, 2022

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving approximately 70 MPH, the vehicle jerked sharply to the right while the power steering assist warning light and other unknown warning lights illuminated. The contact mentioned that the power steering failed to function as needed. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

Incident: April 6, 2022 · Filed: May 6, 2022

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving at various speeds, the vehicle would start overheating after 15 minutes of driving. The contact stated that the engine temperature warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission and water pump needed to be replaced. The vehicle was not repaired. The local dealer was contacted and notified of the failure; however, the contact was informed that the VIN was not under recall. The contact researched online and saw several complaints regarding the failure his vehicle had experienced. The manufacturer was not notified of the failure. The failure mileage was 129,000.

Incident: June 5, 2020 · Filed: August 11, 2020

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. THE CONTACT STATED THAT AS SHE WAS PULLING OUT OF A BANK PARKING, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE STEERING WHEEL CEASED. THE VEHICLE WAS TAKEN TO STUTEVILLE FORD OF ATOKA, LLC (1601 S MISSISSIPPI AVE, ATOKA, OK 74525), AND WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT HER HUSBAND WAS ABLE TO MOVE THE STEERING WHEEL AND DROVE THE VEHICLE TO HER RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.*DT*JB