NHTSA vehicle safety data

2018 Ford E-350 Recalls & Complaints

The 2018 Ford E-350 has 4 NHTSA recall campaigns and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

NHTSA recall and complaint data for the 2018 Ford E-350. Recall data is refreshed daily from NHTSA.

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2018 Ford E-350 owner complaints

Owners have filed 3 complaints with NHTSA about the 2018 Ford E-350, describing incidents dated April 4, 2018 to August 8, 2019.

Most-cited components

Power Train 2 complaints
Electrical System 1 complaint
Service Brakes 1 complaint
Suspension 1 complaint

Of the 3 complaints on file, 1 reports a crash; across all 3 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11254747 · Filed September 11, 2019
TL* THE CONSUMER OWNS A 2018 FORD E-350. THE CONSUMER STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE CONSUMER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER THE VEHICLE FAILED TO OPERATE AS NEEDED. THE VEHICLE INSTEAD ACCELERATE FORWARD WHILE TRAVELING APPROXIMATELY 30…
ODI #11185577 · Filed March 9, 2019
THIS VEHICLE HAS A 12,500 GVWR. WE RECENTLY HAD THIS AT A FORD DEALER FOR A BROKEN LEFT REAR SUSPENSION. THE DEALER WEIGHED THE ENTIRE VEHICLE AND DETERMINED THE TARE WEIGHT TO BE 11,200 LBS. THIS IS A CLASS-C MOTORHOME AND IT WAS COMPLETELY EMPTY OF ANY AND ALL CARGO, NO LIQUIDS, WHICH IS CAPABLE…
ODI #11083591 · Filed April 6, 2018
I WAS MAKING A 3 POINT TURN, AND WHEN I PUT THE TRUCK INTO REVERSE IT JUMPED FORWARD INSTEAD OF GOING BACKWARD, CAUSING THE VEHICLE TO STRIKE POWER POLE CABLES.

Read all 3 complaints

Back Up Camera Display Image may be Reversed

NHTSA #19V466000 · Equipment · NHTSA notice

Reported June 18, 2019 · SVO Group Inc

Potentially affected: 52 vehicles

Manufacturer campaign 19E-009 · Owners notified May 9, 2019 · Vehicles built June 1, 2017 – December 31, 2018 (per NHTSA)

Defect description

SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Safety consequence

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Brake Light May Randomly Illuminate

NHTSA #19V342000 · Exterior Lighting — Brake Lights · NHTSA notice

Reported May 3, 2019 · Taylor Made Ambulances

Potentially affected: 17 vehicles

Owners notified June 5, 2019 · Vehicles built November 9, 2017 – February 22, 2018 (per NHTSA)

Defect description

Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

Safety consequence

If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Manufacturer remedy

Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Brake Light may Randomly Illuminate/FMVSS 108

NHTSA #19V236000 · Exterior Lighting — Brake Lights · NHTSA notice

Reported March 26, 2019 · Excellance, Inc

Potentially affected: 36 vehicles

Repair completion: 88.89% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 21, 2019 · Vehicles built June 13, 2018 – August 29, 2018 (per NHTSA)

Defect description

Excellance, Inc. (Excellance) is recalling certain 2018 Ambulances and Emergency Vehicles built on Ford E-350, E-450, F-650, F-550 4x4, Chevrolet G4500, G4500 Diesel, C3500, G3500, Freightliner M2, International 4300, and Dodge 4500 chassis and equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Manufacturer remedy

Excellance has notified owners, instructing them to contact Whelen to have the brake lights replaced, free of charge. The recall began on March 21, 2019. Owners may contact Whelen customer service at 1-860-718-2331 or Execellance at 1-256-772-9321.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Back may not Stay Upright/FMVSS 207

NHTSA #19V205000 · Seats · NHTSA notice

Reported March 18, 2019 · Quality Van Sales, Inc.

Potentially affected: 471 vehicles

Repair completion: 5.94% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 21, 2019 · Vehicles built February 24, 2015 – July 10, 2018 (per NHTSA)

Defect description

Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Safety consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.Please provide the following information:

try.vin has no NCAP crash-test rating on file for the 2018 Ford E-350. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

3 owner complaints have been filed with NHTSA for the 2018 Ford E-350.

Power Train; Service Brakes

ODI #11254747

1 injury

Incident: August 8, 2019 · Filed: September 11, 2019

TL* THE CONSUMER OWNS A 2018 FORD E-350. THE CONSUMER STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE CONSUMER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER THE VEHICLE FAILED TO OPERATE AS NEEDED. THE VEHICLE INSTEAD ACCELERATE FORWARD WHILE TRAVELING APPROXIMATELY 30 MPH. THE VEHICLE WENT INTO AN EMBANKMENT, DID NOT COLLIDE OR HIT ANYTHING, NO FRONT END DAMAGE, HOWEVER THE REAR OF THE VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY DUE TO NO COLLISION, A POLICE REPORT WAS FILED(BR-19-13326). THE CONTACT WAS TAKEN TO A LOCAL HOSPITAL AND SUSTAINED A FRACTURED BACK. THE CAUSE OF THE VEHICLE FAILURE WAS UNKNOWN. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP AND THEN TO A DEALER(TRI-LAKES MOTORS 180 STATE HIGHWAY F, BRANSON, MO 65616 417-334-7543). VIN NUMBER WAS UNAVAILABLE TO SEARCH IF THERE WAS A RECALL PLACED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. *BF *AS

Suspension; Electrical System

ODI #11185577

Incident: May 15, 2018 · Filed: March 9, 2019

THIS VEHICLE HAS A 12,500 GVWR. WE RECENTLY HAD THIS AT A FORD DEALER FOR A BROKEN LEFT REAR SUSPENSION. THE DEALER WEIGHED THE ENTIRE VEHICLE AND DETERMINED THE TARE WEIGHT TO BE 11,200 LBS. THIS IS A CLASS-C MOTORHOME AND IT WAS COMPLETELY EMPTY OF ANY AND ALL CARGO, NO LIQUIDS, WHICH IS CAPABLE OF CARRYING 40 GALLONS OF WATER AT 8.3 GALLONS PER POUND. THERE WAS LESS THAN 1/4 OF A TANK OF FUEL, OF A 55 GALLON TANK AND THE MANUFACTURER STATES THAT THIS IS A 4 PASSENGER VEHICLE. WITH THE MATH WE HAVE DONE, OF 40 GALLONS OF WATER AT 333.60 LBS AND 55 GALLONS OF GAS EQUATES TO 346.50 LBS. MY 4 MEMBERS OF MY FAMILY COMBINED WEIGH IN AT 800 LBS AND WITH ALL THE TOTALS ADDED TOGETHER I COME UP WITH 12, 680 GVWR. THIS VEHICLE HAS A RATED BY THE MANUFACTURER TOW CAPACITY OF 8,000 LBS. THE VEHICLE HAS MANY LARGE STORAGE BINS INCORPORATED INTO THE UNIT. BASED ON THE WEIGHTS DISPLAYED, I'VE ALREADY EXCEEDED THE GVWR. WITH THAT SAID, I CAN NOT LEGALLY DRIVE THIS VEHICLE WITH THE 4 MEMBERS OF MY FAMILY. MY STORAGE COMPARTMENTS ARE COMPLETELY EMPTY AND I HAVE NO CAMPING SUPPLIES ONBOARD, THAT INCLUDING POTS, PANS, CUPS, TOITLETRIES, CHAIRS, ETC.THE REASON FOR THIS NOTICE IS BECAUSE THE LEFT REAR SUSPENSION HAS FAILED IN ONLY 7,000 MILES TRAVELED. I'M FEARFUL THAT IF I DRIVE THIS AND HAVE ANY SITUATION ON THE ROAD, THAT MY INSURANCE COMPANY WILL INVALIDATE MY POLICY.

Power Train

ODI #11083591

Crash

Incident: April 4, 2018 · Filed: April 6, 2018

I WAS MAKING A 3 POINT TURN, AND WHEN I PUT THE TRUCK INTO REVERSE IT JUMPED FORWARD INSTEAD OF GOING BACKWARD, CAUSING THE VEHICLE TO STRIKE POWER POLE CABLES.

Other Ford E-350 model years

Check your 2018 Ford E-350 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford E-350 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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