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NHTSA vehicle safety data

2013 Ford E-350 Recalls & Complaints

The 2013 Ford E-350 has 9 NHTSA recall campaigns and 13 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

Includes campaigns NHTSA files under the spelling "E350".

NHTSA recall and complaint data for the 2013 Ford E-350. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2013 Ford E-350 owner complaints

Owners have filed 13 complaints with NHTSA about the 2013 Ford E-350, describing incidents dated June 1, 2013 to October 17, 2022.

Most-cited components

  • Suspension 7 complaints
  • Tires 6 complaints
  • Service Brakes 5 complaints
  • Wheels 5 complaints
  • Engine 2 complaints
  • Steering 2 complaints

Of the 13 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11489538 · Filed

    The passenger doors on the back of this van do not latch properly. Oddly enough almost EVERY Ford Model from this year has a recall for the same door latches-but not this model. I'm not sure why this hasn't been recalled except that maybe because there are less of these model Fords on the road-less…

  • ODI #11479610 · Filed

    I purchased this lift kit based on multiple reviews including personal friends. After install, I have had to undergo four alignments with no resolution. Multiple mechanics have confirmed that the kit is defective. I have been in contact with the manufacturer but they have stopped responding to me…

  • ODI #11175611 · Filed

    2013 FORD E350 SUPER DUTY MOTORHOME. CONSUMER WRITES IN REGARDS TO MELTED EXHAUST FLANGE AND CONCERN ABOUT POTENTIAL FOR FIRE CAUSED BY EXCESSIVE EXHAUST HEAT BUILD UP. *EA *TR

Read all 13 complaints

Wheelchair Lift/Platform Cracking/Pivot Arm Holes

NHTSA #16V350000 · Equipment Adaptive/Mobility · NHTSA notice

Reported May 24, 2016 · New England Wheels

Potentially affected: 2 vehicles

Manufacturer campaign 16E-020 · Owners notified June 29, 2016 · Vehicles built January 1, 2006 – April 20, 2015 (per NHTSA)

Defect description

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Manufacturer remedy

New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheel Chair Lift Link Arm Pivot Holes

NHTSA #15V779000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 20, 2015 · New England Wheels

Potentially affected: 278 vehicles

Manufacturer campaign 15E-068 · Owners notified January 5, 2016 · Vehicles built January 1, 2006 – September 30, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Manufacturer remedy

New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #15V763000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 17, 2015 · Mobility Specialists, Inc.

Potentially affected: 285 vehicles

Owners notified November 13, 2015 · Vehicles built April 4, 2006 – August 7, 2014 (per NHTSA)

Defect description

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Manufacturer remedy

Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheel Chair Lift Link Arm Pivot Holes

NHTSA #15V729000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 4, 2015 · Mobility Works (WMK Inc.)

Potentially affected: 667 vehicles

Manufacturer campaign 15E-068 · Owners notified December 15, 2015 · Vehicles built January 1, 2006 – December 31, 2014 (per NHTSA)

Defect description

MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Manufacturer remedy

MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #14V706000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 5, 2014 · Cummings Mobility Conversion & Supply

Potentially affected: 34 vehicles

Repair completion: 26.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14E-041 · Owners notified January 13, 2015 · Vehicles built January 1, 2006 – October 8, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Manufacturer remedy

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #14V641000 · Equipment Adaptive/Mobility · NHTSA notice

Reported October 10, 2014 · Mobility Works (WMK Inc.)

Potentially affected: 834 vehicles

Owners notified November 10, 2014 · Vehicles built January 1, 2006 – October 9, 2014 (per NHTSA)

Defect description

Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Manufacturer remedy

Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #14V617000 · Equipment Adaptive/Mobility · NHTSA notice

Reported October 3, 2014 · New England Wheels

Potentially affected: 286 vehicles

Manufacturer campaign 14E-041 · Owners notified November 17, 2014 · Vehicles built February 1, 2006 – August 31, 2014 (per NHTSA)

Defect description

New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Manufacturer remedy

New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Ricon Wheelchair Lift - Platform Cracking

NHTSA #14V595000 · Equipment Adaptive/Mobility · NHTSA notice

Reported September 24, 2014 · Elkhart Coach

Potentially affected: 437 vehicles

Owners notified October 1, 2014 · Vehicles built January 1, 2006 – May 1, 2014 (per NHTSA)

Defect description

Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Manufacturer remedy

Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Side Arm Bracket Failure On CNG Cylinder

NHTSA #14V097000 · Fuel System, Other — Storage · NHTSA notice

Reported March 4, 2014 · Landi Renzo USA

Potentially affected: 343 vehicles

Repair completion: 62.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 27, 2014 · Vehicles built January 2, 2011 – February 24, 2014 (per NHTSA)

Defect description

Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.

Safety consequence

If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.

Manufacturer remedy

Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Ford E-350 model years

Check your 2013 Ford E-350 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford E-350 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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