NHTSA vehicle safety data

2009 Ford E-250 Recalls & Complaints

The 2009 Ford E-250 has 19 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

Includes campaigns NHTSA files under the spelling "E250".

NHTSA recall and complaint data for the 2009 Ford E-250. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2009 Ford E-250 owner complaints

Owners have filed 2 complaints with NHTSA about the 2009 Ford E-250, describing incidents dated January 29, 2010 to March 3, 2023.

Most-cited components

Engine 1 complaint
Vehicle Speed Control 1 complaint

Of the 2 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11513410 · Filed March 23, 2023
The contact owns a 2009 Ford E-250. The contact stated that the vehicle was taken to an independent mechanic to be serviced and was informed that the catalytic converters and an unknown sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure…
ODI #10311835 · Filed February 18, 2010
TL* THE CONTACT OWNS A 2009 FORD E-250. THE CONTACT PURCHASED THE VEHICLE IN MAY AND IT IS USED OCCASIONALLY. ON JANUARY 29TH THE CONTACT DROVE THE VEHICLE. SHE STATES AFTER THE DRIVING THE VEHICLE, THE MOTOR WAS LEFT RUNNING. THE VEHICLE BEGAN TO TAKE OFF ON ITS OWN. THE CONTACT STATES THE…

Read all 2 complaints

Wheelchair Lift/Platform Cracking/Pivot Arm Holes

NHTSA #16V350000 · Equipment Adaptive/Mobility · NHTSA notice

Reported May 24, 2016 · New England Wheels

Potentially affected: 2 vehicles

Manufacturer campaign 16E-020 · Owners notified June 29, 2016 · Vehicles built January 1, 2006 – April 20, 2015 (per NHTSA)

Defect description

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Manufacturer remedy

New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheel Chair Lift Link Arm Pivot Holes

NHTSA #15V779000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 20, 2015 · New England Wheels

Potentially affected: 278 vehicles

Manufacturer campaign 15E-068 · Owners notified January 5, 2016 · Vehicles built January 1, 2006 – September 30, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Manufacturer remedy

New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #15V763000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 17, 2015 · Mobility Specialists, Inc.

Potentially affected: 285 vehicles

Owners notified November 13, 2015 · Vehicles built April 4, 2006 – August 7, 2014 (per NHTSA)

Defect description

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Manufacturer remedy

Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheel Chair Lift Link Arm Pivot Holes

NHTSA #15V729000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 4, 2015 · Mobility Works (WMK Inc.)

Potentially affected: 667 vehicles

Manufacturer campaign 15E-068 · Owners notified December 15, 2015 · Vehicles built January 1, 2006 – December 31, 2014 (per NHTSA)

Defect description

MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

Manufacturer remedy

MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #14V706000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 5, 2014 · Cummings Mobility Conversion & Supply

Potentially affected: 34 vehicles

Repair completion: 26.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14E-041 · Owners notified January 13, 2015 · Vehicles built January 1, 2006 – October 8, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

Manufacturer remedy

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #14V641000 · Equipment Adaptive/Mobility · NHTSA notice

Reported October 10, 2014 · Mobility Works (WMK Inc.)

Potentially affected: 834 vehicles

Owners notified November 10, 2014 · Vehicles built January 1, 2006 – October 9, 2014 (per NHTSA)

Defect description

Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

Manufacturer remedy

Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #14V617000 · Equipment Adaptive/Mobility · NHTSA notice

Reported October 3, 2014 · New England Wheels

Potentially affected: 286 vehicles

Manufacturer campaign 14E-041 · Owners notified November 17, 2014 · Vehicles built February 1, 2006 – August 31, 2014 (per NHTSA)

Defect description

New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

Manufacturer remedy

New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #14V584000 · Equipment Adaptive/Mobility · NHTSA notice

Reported September 23, 2014 · National Van Builiders, Inc.

Potentially affected: 45 vehicles

Manufacturer campaign Ricon2014 · Owners notified October 3, 2014 · Vehicles built January 1, 2006 – September 12, 2014 (per NHTSA)

Defect description

National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

Manufacturer remedy

National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift Armored Cable Short Circuit

NHTSA #13V261000 · Equipment · NHTSA notice

Reported June 21, 2013 · Mobility Works (WMK Inc.)

Potentially affected: 37 vehicles

Vehicles built August 1, 2006 – August 31, 2012 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Safety consequence

If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.

Manufacturer remedy

Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ROUSH PROPANE CONVERSION KITS

NHTSA #11V450000 · Fuel System, Other — Fuel Injection System · NHTSA notice

Reported August 31, 2011 · ROUSH PERFORMANCE PRODUCTS, INC.

Potentially affected: 101 vehicles

Owners notified September 26, 2011

Defect description

ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.

Safety consequence

A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

AFTERMARKET ROUSH PROPANE CONVERSION KIT/FUEL LEAK

NHTSA #11E033000 · Fuel System, Other — Fuel Injection System · NHTSA notice

Reported August 31, 2011 · ROUSH INDUSTRIES, INC.

Potentially affected: 286 vehicles

Owners notified September 29, 2011

Defect description

ROUSH IS RECALLING CERTAIN AFTERMARKET ROUSH CLEAN TECH LIQUID PROPANE AUTOGAS FUEL SYSTEM KITS USED FOR INSTALLATION ON THE FOLLOWING VEHICLES: MODEL YEAR 2007 AND 2008 FORD E-350 (DUEL REAR WHEEL), MY 2009-2011 FORD E- 150, E-250, AND E-350, AND MY 2009-2011 FORD E-450 CUTAWAYS. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS. THE PART NUMBERS OF THE AFFECTED KITS ARE: P07C2-176KIT-AB, P10C2-RCOMMKIT-AB, P10C2-R150KIT-AA, P10C2-R150KIT-AC, P10C2-R350KIT-AC, P11C2-R150KIT-AA, P11C2-R150KIT-AB, P11C2-R350KIT-AA, P11C2-R350KIT-AB, P10-SO-RKIT-BA, PBC2-RKIT158-AB, PBC2-RKIT176-AB, AND PBC2-RKITMB-AC.

Safety consequence

A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED ON IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 29, 2011. OWNERS MAY CONTACT ROUSH AT 1-800-59-ROUCH (1-800-597-6874.

Notes

AFTERMARKET ROUSH PROPANE CONVERSION KIT

NHTSA #11E019000 · Fuel System, Other — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported May 31, 2011 · ROUSH INDUSTRIES, INC.

Potentially affected: 39 vehicles

Owners notified May 27, 2011

Defect description

ROUSH IS RECALLING CERTAIN AFTERMARKET ROUSH CLEAN TECH LIQUID PROPANE AUTOGAS FUEL SYSTEM KITS PRODUCED BETWEEN DECEMBER 17, 2010, AND MAY 6, 2011, USED FOR INSTALLATION ON FLEET VEHICLES MODEL YEAR 2009 THROUGH 2011 FORD E-SERIES VANS/WAGONS/SHUTTLES/CUTAWAY (150, 250 AND 350) WITH 5.4L ENGINES ("E-SERIES"), AND MY 2011 FORD E-450 CUTAWAYS. THE VALVES INSTALLED IN THE SERVICE PORT OF THE FUEL RAILS OF THE KIT WERE UNDER MINIMUM SPECIFICATION FOR THE DIAMETER. THIS LED TO INSUFFICIENT COMPRESSION OF THE O-RING, ALLOWING LEAKAGE OF PROPANE AUTOGAS. THE PART NUMBERS OF THE AFFECTED KITS ARE: P10C2-R150KIT-AA, P10C2-R150KIT-AC, P10C2-R350KIT-AC, P11C2-R150KIT-AA, P11C2-R150KIT-AB, P11C2-R350KIT-AA, P11C2-R350KIT-AB, P-10-SO-RKIT-BA, PBC2-RKIT158-AB, PBC2-RKIT176-AB, AND PBC2-RKITMB-AC.

Safety consequence

A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

AS OF MAY 27, 2011, ROUSH HAD NOTIFIED ALL OWNERS OF RECORD BY TELEPHONE AND SHIPPED TO THEM REPLACEMENT VALVES FREE OF CHARGE. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

Notes

WHEELCHAIR LIFTS/INTERLOCK BELT

NHTSA #10V242000 · Equipment Adaptive/Mobility · NHTSA notice

Reported June 4, 2010 · MOBILITY TRANSPORTATION SERVICES

Potentially affected: 60 vehicles

Owners notified October 18, 2010 · Vehicles built September 16, 2008 – April 15, 2009 (per NHTSA)

Defect description

MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Safety consequence

THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Manufacturer remedy

MTS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.

Notes

WHEELCHAIR LIFTS/UP BUTTON

NHTSA #10V243000 · Equipment Adaptive/Mobility · NHTSA notice

Reported June 4, 2010 · MOBILITY TRANSPORTATION SERVICES

Potentially affected: 60 vehicles

Owners notified October 18, 2010

Defect description

MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Safety consequence

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Manufacturer remedy

MTS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.

Notes

WHEELCHAIR LIFTS/INTERLOCK BELT

NHTSA #10V206000 · Equipment Adaptive/Mobility · NHTSA notice

Reported May 13, 2010 · MOBILITY WORKS

Potentially affected: 156 vehicles

Owners notified August 20, 2010 · Vehicles built November 1, 2007 – May 5, 2010 (per NHTSA)

Defect description

MOBILITY WORKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS AFTER NOVEMBER 2007 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Safety consequence

THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Manufacturer remedy

MOBILITY WORKS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON AUGUST 20, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.

Notes

WHEELCHAIR LIFTS/UP BUTTON

NHTSA #10V207000 · Equipment Adaptive/Mobility · NHTSA notice

Reported May 10, 2010 · MOBILITY WORKS

Potentially affected: 74 vehicles

Owners notified August 20, 2010 · Vehicles built November 1, 2007 – May 6, 2010 (per NHTSA)

Defect description

MOBILITY WORKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS AND CHEVROLET 2500 CHASSIS AFTER NOVEMBER 2007 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Safety consequence

Manufacturer remedy

MOBILITY WORKS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON AUGUST 20, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.

Notes

WHEELCHAIR LIFTS/UP BUTTON

NHTSA #10V153000 · Equipment Adaptive/Mobility · NHTSA notice

Reported April 15, 2010 · COMM-TRANS

Potentially affected: 65 vehicles

Owners notified July 6, 2010 · Vehicles built December 7, 2007 – December 23, 2009 (per NHTSA)

Defect description

COMM-TRANS IS RECALLING CERTAIN MODEL YEAR 2007-2009 ADA CONVERSION VANS BUILT ON FORD E-150, E-250, AND E-350 CHASSIS BETWEEN DECEMBER 7, 2007 AND DECEMBER 23, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Safety consequence

Manufacturer remedy

COMM-TRANS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COMM-TRANS AT 1-901-726-9394.

Notes

THIS RECALL ONLY PERTAINS TO VEHICLES ALTERED BY COMM-TRANS AND HAS NO RELATION TO ANY VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

WHEELCHAIR LIFTS/INTERLOCK BELT

NHTSA #10V151000 · Equipment Adaptive/Mobility · NHTSA notice

Reported April 15, 2010 · COMM-TRANS

Potentially affected: 65 vehicles

Owners notified July 6, 2010 · Vehicles built December 7, 2007 – December 23, 2009 (per NHTSA)

Defect description

COMM-TRANS IS RECALLING CERTAIN MODEL YEAR 2007-2009 ADA CONVERSION VANS BUILT ON FORD E-150, E-250, AND E-350 CHASSIS BETWEEN DECEMBER 7, 2007 AND DECEMBER 23, 2009 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Safety consequence

THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Manufacturer remedy

COMM-TRANS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COMM-TRANS AT 1-901-726-9394.

Notes

AIRV CEILING ASSEMBLIES/HEATER ELEMENT

NHTSA #09V434000 · Equipment — Appliance — Air Conditioner · NHTSA notice

Reported November 13, 2009 · ENG MOBILE SYSTEM, INC

Potentially affected: 53 vehicles

Owners notified December 31, 2009 · Vehicles built May 1, 2007 – August 31, 2009 (per NHTSA)

Defect description

E-N-G MOBILE SYSTEM IS RECALLING CERTAIN MODEL YEAR 2008 CHEVROLET W5500, MODEL YEAR 2007-2009 DODGE 3500, MODEL YEAR 2009 MIGHTY MOVER, MODEL YEAR 2006-2009 FORD E-250, E-350 AND E-450, MODEL YEAR 2008-2009 GMC W4500, MODEL YEAR 2007 INTERNATIONAL 4300, MODEL YEAR 2009 TOYOTA LAND CRUISER VEHICLES EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.

Safety consequence

THIS DEFECT COULD RESULT IN A FIRE.

Manufacturer remedy

E-N-G MOBILE SYSTEM WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2009. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR E-N-G MOBILE SYSTEM AT 1-925-798-4060.

Notes

try.vin has no NCAP crash-test rating on file for the 2009 Ford E-250. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2009 Ford E-250.

Engine

ODI #11513410

Incident: March 3, 2023 · Filed: March 23, 2023

The contact owns a 2009 Ford E-250. The contact stated that the vehicle was taken to an independent mechanic to be serviced and was informed that the catalytic converters and an unknown sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,484.

Vehicle Speed Control

ODI #10311835

Crash

Incident: January 29, 2010 · Filed: February 18, 2010

TL* THE CONTACT OWNS A 2009 FORD E-250. THE CONTACT PURCHASED THE VEHICLE IN MAY AND IT IS USED OCCASIONALLY. ON JANUARY 29TH THE CONTACT DROVE THE VEHICLE. SHE STATES AFTER THE DRIVING THE VEHICLE, THE MOTOR WAS LEFT RUNNING. THE VEHICLE BEGAN TO TAKE OFF ON ITS OWN. THE CONTACT STATES THE GENTLEMEN IN THE VEHICLE TRIED TO STOP THE VEHICLE BUT IT BEGAN TO PICK UP SPEED. SHE STATED THAT WHILE THE VEHICLE WAS BACKING UP THERE WERE NO LIGHTS INDICATING THE VEHICLE WAS BACKING UP. SHE STATED THAT THE VEHICLE SHOT FORWARD AND THE REVERSE LIGHTS CAME ON. THE CONTACT STATED THE GENTLEMEN IN THE VEHICLE HAD TO TURN THE KEY IN ORDER FOR THE VEHICLE TO STOP. SHE STATED THAT THE VAN CRASHED INTO THE LOADING DOCK. THERE WAS $3,000 IN DAMAGES, THERE WERE NO INJURIES. THE CONTACT STATED SHE CONTACTED THE MANUFACTURER AND THE REPRESENTATIVES WERE VERY RUDE TO HER AND DID NOT BELIEVE HER STORY. THE CURRENT AND FAILURE MILES WERE 287.

Other Ford E-250 model years

Check your 2009 Ford E-250 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford E-250 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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