NHTSA campaign 10V207000

MOBILITY WORKS Recall 10V-207: WHEELCHAIR LIFTS/UP BUTTON

NHTSA recall 10V207000 was reported by MOBILITY WORKS on May 10, 2010, with 74 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford E-150, Ford E-250, Ford E-350 and more for model years 2008–2009. Owners were notified on August 20, 2010, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 10V207000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
10V207000 (also written 10V-207 or 10V207)
Filed by
MOBILITY WORKS
Report received
Potentially affected
74 vehicles (per NHTSA)
Component
Equipment Adaptive/Mobility
Owners notified

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 10V207000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Chevrolet

  • Chevrolet 2500

    • 2009 · Vehicles built November 1, 2007 – May 6, 2010 (per NHTSA)
All Chevrolet recalls

Ford

  • Ford E-150

    • 2008, 2009 · Vehicles built November 1, 2007 – May 6, 2010 (per NHTSA)
  • Ford E-250

    • 2008, 2009 · Vehicles built November 1, 2007 – May 6, 2010 (per NHTSA)
  • Ford E-350

    • 2008, 2009 · Vehicles built November 1, 2007 – May 6, 2010 (per NHTSA)
All Ford recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 10V207000.

Defect description

MOBILITY WORKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS AND CHEVROLET 2500 CHASSIS AFTER NOVEMBER 2007 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Safety consequence

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Manufacturer remedy

MOBILITY WORKS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON AUGUST 20, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Sources

Official NHTSA notice for recall 10V207000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.