NHTSA vehicle safety data

2014 Ford E-250 Recalls & Complaints

The 2014 Ford E-250 has 11 NHTSA recall campaigns and 7 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

NHTSA recall and complaint data for the 2014 Ford E-250. Recall data is refreshed daily from NHTSA.

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2014 Ford E-250 owner complaints

Owners have filed 7 complaints with NHTSA about the 2014 Ford E-250, describing incidents dated April 15, 2014 to April 18, 2025.

Most-cited components

Engine 3 complaints
Air Bags 1 complaint
Electronic Stability Control (ESC) 1 complaint
Power Train 1 complaint
Service Brakes 1 complaint

Of the 7 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11655888 · Filed April 21, 2025
The contact owns a 2014 Ford E-250. The contact stated that while driving approximately 40 MPH, the vehicle suddenly fishtailed, causing the rear passenger side of the vehicle to crash into an unknown object. The contact indicated that the vehicle would only operate in limp mode after the crash…
ODI #11320508 · Filed April 8, 2020
TL* THE CONTACT OWNS A 2014 FORD E-250. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS…
ODI #11318855 · Filed March 20, 2020
ON NOVEMBER 27, 2019 I WAS DRIVING BACK TO MY OFFICE AFTER COMPLETION OF A CHIMNEY JOB WHEN MY MOTOR WENT WITH ONLY 73,660. I THEN HAD TO HAVE MY VEHICLE TOWED AND THAT'S WHEN MY MECHANIC PULLED THE VALVE COVERS AND DISCOVERED A BROKEN VALVE SPRING THAT HAD CAUSED IT TO DROP THE VALVE INTO THE…

Read all 7 complaints

Seat Back may not Stay Upright

NHTSA #19V313000 · Seats · NHTSA notice

Reported April 18, 2019 · Mobility Transportation Services

Potentially affected: 2,080 vehicles

Owners notified May 19, 2020 · Vehicles built October 1, 2014 – November 1, 2018 (per NHTSA)

Defect description

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift may Raise too High/FMVSS 403

NHTSA #19V125000 · Equipment Adaptive/Mobility · NHTSA notice

Reported February 26, 2019 · New England Wheels

Potentially affected: 3 vehicles

Manufacturer campaign 18E-044 · Owners notified March 18, 2019 · Vehicles built August 1, 2007 – September 8, 2014 (per NHTSA)

Defect description

New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Safety consequence

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.

Manufacturer remedy

New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift/Platform Cracking/Pivot Arm Holes

NHTSA #16V350000 · Equipment Adaptive/Mobility · NHTSA notice

Reported May 24, 2016 · New England Wheels

Potentially affected: 2 vehicles

Manufacturer campaign 16E-020 · Owners notified June 29, 2016 · Vehicles built January 1, 2006 – April 20, 2015 (per NHTSA)

Defect description

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Manufacturer remedy

New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheel Chair Lift Link Arm Pivot Holes

NHTSA #15V779000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 20, 2015 · New England Wheels

Potentially affected: 278 vehicles

Manufacturer campaign 15E-068 · Owners notified January 5, 2016 · Vehicles built January 1, 2006 – September 30, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Manufacturer remedy

New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #15V763000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 17, 2015 · Mobility Specialists, Inc.

Potentially affected: 285 vehicles

Owners notified November 13, 2015 · Vehicles built April 4, 2006 – August 7, 2014 (per NHTSA)

Defect description

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Manufacturer remedy

Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheel Chair Lift Link Arm Pivot Holes

NHTSA #15V729000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 4, 2015 · Mobility Works (WMK Inc.)

Potentially affected: 667 vehicles

Manufacturer campaign 15E-068 · Owners notified December 15, 2015 · Vehicles built January 1, 2006 – December 31, 2014 (per NHTSA)

Defect description

MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety consequence

Manufacturer remedy

MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #14V706000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 5, 2014 · Cummings Mobility Conversion & Supply

Potentially affected: 34 vehicles

Repair completion: 26.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14E-041 · Owners notified January 13, 2015 · Vehicles built January 1, 2006 – October 8, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

Manufacturer remedy

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #14V617000 · Equipment Adaptive/Mobility · NHTSA notice

Reported October 3, 2014 · New England Wheels

Potentially affected: 286 vehicles

Manufacturer campaign 14E-041 · Owners notified November 17, 2014 · Vehicles built February 1, 2006 – August 31, 2014 (per NHTSA)

Defect description

New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

Manufacturer remedy

New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift - Platform Cracking

NHTSA #14V584000 · Equipment Adaptive/Mobility · NHTSA notice

Reported September 23, 2014 · National Van Builiders, Inc.

Potentially affected: 45 vehicles

Manufacturer campaign Ricon2014 · Owners notified October 3, 2014 · Vehicles built January 1, 2006 – September 12, 2014 (per NHTSA)

Defect description

National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

Manufacturer remedy

National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheelchair Lift Armored Pendant Cable Shortcircuit

NHTSA #14V232000 · Equipment Adaptive/Mobility · NHTSA notice

Reported May 2, 2014 · Mobility Works (WMK Inc.)

Potentially affected: 14 vehicles

Manufacturer campaign 14E-010 · Owners notified June 4, 2014 · Vehicles built December 1, 2013 – January 4, 2014 (per NHTSA)

Defect description

WMK Inc., doing business as Mobility Works, Inc. (Mobility), is recalling certain model year 2013-2014 Mobility-modified Ford E-150, and E-250 transit buses manufactured December 1, 2013, through January 4, 2014, and equipped with certain Ricon S series and K series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Safety consequence

If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.

Manufacturer remedy

Mobility will notify owners, and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall began on June 4, 2014. Owners may contact Mobility customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884 or by e-mail at [email protected].

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Side Arm Bracket Failure On CNG Cylinder

NHTSA #14V097000 · Fuel System, Other — Storage · NHTSA notice

Reported March 4, 2014 · Landi Renzo USA

Potentially affected: 343 vehicles

Repair completion: 62.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 27, 2014 · Vehicles built January 2, 2011 – February 24, 2014 (per NHTSA)

Defect description

Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.

Safety consequence

If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.

Manufacturer remedy

Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2014 Ford E-250. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

7 owner complaints have been filed with NHTSA for the 2014 Ford E-250.

Air Bags

ODI #11655888

Crash

Incident: April 18, 2025 · Filed: April 21, 2025

The contact owns a 2014 Ford E-250. The contact stated that while driving approximately 40 MPH, the vehicle suddenly fishtailed, causing the rear passenger side of the vehicle to crash into an unknown object. The contact indicated that the vehicle would only operate in limp mode after the crash. After switching back to the drive position, the vehicle operated normally. During the crash, no injuries were reported, and no police report was filed. The contact used a scanner to determine that the PCU had malfunctioned and needed to be replaced. The contact also discovered that electrical wires in the vehicle were damaged by rodents. A Number 6 Injector Wire was chewed out by rodents, and the contact independently replaced the wire however, the vehicle continued to misfire. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered and was referred to the NHTSA Hotline. The manufacturer was aware that there was a software issue with the PCU and that it was a known failure, and the contact was concerned due to Ford acknowledging there was a fatality due to this known failure. The failure mileage was unknown.

Engine

ODI #11320508

Incident: April 1, 2020 · Filed: April 8, 2020

TL* THE CONTACT OWNS A 2014 FORD E-250. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER A RECALL OR WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Engine

ODI #11318855

Incident: November 27, 2019 · Filed: March 20, 2020

ON NOVEMBER 27, 2019 I WAS DRIVING BACK TO MY OFFICE AFTER COMPLETION OF A CHIMNEY JOB WHEN MY MOTOR WENT WITH ONLY 73,660. I THEN HAD TO HAVE MY VEHICLE TOWED AND THAT'S WHEN MY MECHANIC PULLED THE VALVE COVERS AND DISCOVERED A BROKEN VALVE SPRING THAT HAD CAUSED IT TO DROP THE VALVE INTO THE PISTON WHICH THEN CAUSED THE COOLANT AND OIL TO MIX. IN RETURN, THIS CAUSED A CATASTROPHIC FAILURE TO THE ENGINE. AT THAT POINT THE ENGINE WAS PULLED. IT WAS ALSO NOTED THAT THE SIDE OF THE ENGINE BLOCK WAS CRACKED AND BENT THE OIL PAN. UPON CLEANING THE INTAKE MANIFOLD GASKET SURFACES HE FOUND THAT DUE TO A POSITIVE CRANKCASE FROM THE VALVE DAMAGING THE PISTON THAT THE INTAKE WAS FULL OF OIL COOLANT MIXTURE AS WELL AS PIECES OF METAL FROM THE PISTON SHATTERING.

Engine

ODI #11151284

Incident: November 12, 2018 · Filed: November 13, 2018

NUMBER 2 SPARK BELOW OUT OF THE MOTOR,WHEN DRIVING

Service Brakes, Hydraulic

ODI #11139476

Incident: September 1, 2018 · Filed: October 10, 2018

TL* THE CONTACT OWNS A 2014 FORD E-250. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, A SNAPPING SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER SIDE INNER BRAKE PAD HAD SEPARATED. THE BRAKE PAD WAS REPLACED AND THE VEHICLE OPERATED NORMALLY. THE LOCAL DEALER (BASIL FORD, 1540 WALDEN AVE, CHEEKTOWAGA, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.

Power Train

ODI #10944073

Incident: December 29, 2016 · Filed: January 10, 2017

THIS IS THE 11TH FORD WE HAVE REPLACED THE TRANSMISSION ON. BALSIE FORD IN HYANNIS,MA HAS NOW HAD THE VEHICLE FOR 32 WEEKS AND STILL NOT BACK YET.

Electronic Stability Control (ESC)

ODI #10582998

Incident: April 15, 2014 · Filed: April 15, 2014

THESE VEHICLES HAVE A ROLL OVER STABILITY CONTROL SYSTEM THAT IS DEFECTIVE. IF THE WIND IS BLOWING, THE ROLL OVER CONTROL STARTS SLOWING DIFFERENT WHEELS AND CAUSES THE DRIVER TO STRUGGLE TO MAINTAIN CONTROL. I RETURNED THE VEHICLE TO THE DEALER FOR SERVICE, BUT THEY CLAIM IT IS WORKING AS DESIGNED. THIS DESIGN IS A SAFETY HAZARD AND SHOULD BE INVESTIGATED IMMEDIATELY. IF YOU DRIVE IT ON A WINDY DAY, YOU WILL BE TERRIFIED. IN PERFECT CONDITIONS, YOU WILL STRUGGLE TO MAINTAIN YOUR LANE AS YOU DRIVE 60 MPH OR ABOVE. IT DRIFTS BACK AND FORTH LEFT TO RIGHT AT RANDOM INTERVALS. THIS VEHICLE SHOULD NOT BE ALLOWED ON PUBLIC ROADS. *TT

Other Ford E-250 model years

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