2005 Fleetwood Pace Arrow Recalls & Complaints

Incident: October 6, 2014 · Filed: March 18, 2015

THE BRAKE CALIPER(S)LOCKED CAUSING DAMAGE TO THE ROTORS, CALIPERS, PADS AND ABS SENSORS. THERE WAS A RECALL FROM WORKHORSE / NAVISTAR AND THIS VEHICLE WAS SERVICED IN 2010 AT APPROXIMATELY 3,500 MILES. I HAVE CONTACTED WORKHORSE/NAVISTAR REGARDING THE BRAKE ISSUE HOWEVER THEY STATED THAT THE RECALL WORK WAS PREVIOUSLY DONE AND AS SUCH THEY WOULD NOT COVER THE WORK TO BE DONE AGAIN. MY ISSUE IS THAT THIS RV HAS HAD A SECOND BRAKE SYSTEM FAILURE WIT LESS THAN 3,000 MILES SINCE THE RECALL WORK WAS PERFORMED AND UPON RESEARCHING THIS ISSUE WITH OTHER OWNERS AND RV REPAIR SHOPS I LEARNED THAT THIS IS AN ONGOING REPETITIVE FAILURE WITH THESE BRAKING SYSTEMS AND AS SUCH I FEEL WORKHORSE/NAVISTAR SHOULD BE HELD ACCOUNTABLE TO FIND A FIX FOR THE DEFECT AND COVER THE COST TO REPAIR THE BRAKES REGARDLESS OF THE RECALL DONE IN 2005 AS THEY HAVE NOT CORRECTED THE PROBLEM BUT INSTEAD SOLD THE WORKHORSE CHASSIS BUSINESS TO AMP HOLDING INC. *TR

Incident: February 14, 2015 · Filed: March 3, 2015

TL*THE CONTACT OWNS A 2005 FLEETWOOD PACE ARROW MOTOR HOME. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT BRAKES SUDDENLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER SIDE AND PASSENGER SIDE BRAKE CALIPERS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

Incident: July 1, 2014 · Filed: August 21, 2014

TL* THE CONTACT OWNS A 2005 FLEETWOOD PACE ARROW. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND AND THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE CONTACT WAS ALMOST INVOLVED IN A CRASH. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 09V198000 (SERVICE BRAKES, AIR) BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Incident: October 1, 2011 · Filed: October 26, 2012

TL*THE CONTACT OWNS A 2005 FLEETWOOD PACEARROW 35G. THE CONTACT STATED THAT AFTER FILLING HIS TANK AND DRIVING OFF FROM THE GAS STATION, HE WOULD SMELL AN ODOR OF FUEL. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT FUEL WAS LEAKING FROM THE CROSS-MEMBER WHICH WAS FRACTURED. THE CONTACT ALSO NOTICED THAT THE FILLER SPOUT WAS ALSO FRACTURED AND COMPRESSES AGAINST THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,600. THE CURRENT MILEAGE WAS APPROXIMATELY 7,800. THE VIN WAS UNAVAILABLE.

Incident: January 1, 2007 · Filed: August 14, 2011

SE-GI PRODUCTS INC, DOUBLE PAINED WINDOWS "FOGGING". 05 37C FLEETWOOD PACE ARROW. PURCHASED NEW IN 2005 AND WINDOWS STARTED "FOGGING" WITHIN TWO YEARS. CONTACTED FLEETWOOD ENTERPRISES AND MANUFACTURE OF WINDOWS, WE-GI PRODUCTS INC IN NORCO CA. AND WAS DENIED ANY CONSIDERATION DUE TO TWELVE MONTH WARRANTY TIME FRAMES. THERE IS RESTRICTED VISION OF BOTH DRIVERS SIDE AND PASSENGER SIDE REAR VIEW MIRRORS FROM DRIVERS SEAT DUE TO FOGGING. ALL OTHER SIDE VIEWING WINDOWS ARE "FOGGING" AND MAKING VISIBILITY A SAFETY CONCERN ALSO. HAVE MOVED DRIVERS SIDE REAR VIEW MIRROR TEN INCHES TOWARDS THE BACK OF THE VEHICLE TO ENABLE VISIBILITY WITHOUT HAVING TO VIEW THROUGH DEFECTED WINDOW AND REMOVED INNER PANE ON PASSENGER SIDE FOR SAME REASON. *TR

Incident: October 10, 2010 · Filed: October 26, 2010

TL*THE CONTACT OWNS A 2005 FLEETWOOD PACE ARROW MOTOR HOME. WHILE DRIVING 65 MPH WHEN HE DEPRESSED THE BRAKE PEDAL IN ORDER TO SLOW THE VEHICLE DOWN IT EXTENDED TO THE FLOOR. HE HAD TO USE THE JAKE BRAKE AND THE EMERGENCY BRAKE QUICKLY TO STOP. THE BRAKES HAD GOTTEN HOT AND SMELLS AS IF THEY WERE BURNING. AFTER THE BRAKE COOL DOWN HE DROVE TO THE MECHANIC SHOP WHO STATED THE LEFT REAR CALIPER FAIL CAUSING THE SENSOR TO OVER HEAT. HE WAS TOLD THE CALIPER WILL BE REPLACED DUE TO A RECALL BUT NOT THE SENSOR. HE HAS TO PAY FOR THE REPAIRS ON THE SENSOR. THE MANUFACTURER WAS CONTACTED WHO INFORMED HIM TO TAKE THE VEHICLE TO A DEALER FOR THE REPLACEMENT OF THE CALIPER THAT WAS ON RECALL BUT NOT THE SENSOR. THE FAILURE MILEAGE WAS 20,000.

Incident: June 1, 2010 · Filed: July 10, 2010

CALIPER/BRAKE LOCK UP AND EXCESSIVE HEAT/BURNING/SMOKING (ABS SENSORS BURNED OUT DUE TO HEAT). MANUFACTURER (WORKHORSE) HAS APARENTLY KNOWN ABOUT IT FOR YEARS, DELAYING REMEDY PARTS, AND REFUSED TO COMPLETE "TEMPORARY" FIX ON ALL 4 WHEELS AFTER A BREAKDOWN ON AFFECTED VEHICLE. THIS CAUSES MULTIPLE BREAKDOWNS AND POTENTIALLY DANGEROUS SITUATIONS TO BOTH OCCUPANTS AND OTHERS AROUND. WE WERE "AUTHORIZED" FOR REPAIR ON ONLY 2 WHEELS. DUE TO BREAK DOWN TRIP HAD TO BE CANCELED. RV WAS LEFT FOR REPAIRS AT AN AUTHORIZED DEALER 300 MILES FROM OUR HOME. WE WENT BACK TO PICK IT UP 1 MONTH LATER AND AFTER 50 MILES, A THIRD BRAKE LOCKED UP CAUSING MOTORHOME TO START SWAYING SIDE TO SIDE AND PLACED EXCESSIVE PULL ON ENGINE TRYING TO GET TO SAFETY. BRAKES WILL LOCK UP AND STAY LOCKED UP OR DRAG WITH NO NOTICE. WE HAD TO RETUN RV TO REPAIR SHOP AGAIN FOR MORE "AUTHORIZATION" PRIOR TO ANY REPAIR, CAUSING ANOTHER TRIP CANCELATION. THIS IS OVER 300 MILES FROM OUR HOME CAUSING FURTHER UNDUE HARDSHIP. WE WERE TOLD IT WILL BE "DOUBTFULL" THEY WILL AUTHORIZE 4TH WHEEL REPAIR FORCING US AGAIN TO ABANDON DRIVING OR USING VEHICLE UNTIL PROPER PARTS ARE AVAILABLE. WE ARE CURRENTLY AWAITING A RESPONSE FROM WORKHORSE.

Incident: July 8, 2005 · Filed: May 4, 2009

TL*THE CONTACT OWNS A 2005 FLEETWOOD PACE ARROW RV. WHILE DRIVING BETWEEN 60-65 MPH ON NORMAL ROAD CONDITIONS, THE AIR CONDITIONING SYSTEM WAS ACTIVATED AND THEN FAILED WITHOUT WARNING. WHENEVER THE GENERATOR WAS ACTIVATED FOR A PERIOD OF THIRTY MINUTES, AT TEMPERATURES BETWEEN 75- 80 DEGREES, IT WOULD AUTOMATICALLY SHUT OFF WITHOUT ASSITANCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION ON THREE SEPARATION OCCASIONS. THE TECHNICIAN STATED THAT THE GENERATOR WAS NOT PROPERLY INSTALLED, WHICH WAS A MANUFACTURER DESIGN FLAW. THERE WERE NO RESOLUTIONS. THE VEHICLE WAS TAKEN TO THE MANUFACTURER OF THE GENERATOR ON A SEPARATE OCCASION FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE EXHAUST PIPE BEING ALIGNED WITH THE GAS LINE INTO THE GENERATOR, WHICH COULD RESULT IN A FIRE. THE VEHICLE WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 600 AND CURRENT MILEAGE WAS 18,000.

Incident: January 1, 2009 · Filed: March 5, 2009

TL*THE CONTACT OWNS A 2005 FLEETWOOD PACE ARROW RV WITH A WORKHORSE CHASSIS W22. WHILE DRIVING UP A HILL AT 60 MPH, THE RV SUDDENLY STOPPED WITHOUT WARNING. THE CONTACT SMELLED SOMETHING BURNING AND PULLED THE VEHICLE OVER TO THE SHOULDER. THE ABS INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. HE WAITED 30 MINUTES FOR THE CHASSIS TO COOL DOWN BEFORE DRIVING TO THE DEALER. THE DEALER STATED THAT THE ABS SENSOR WAS MELTED AND THEY REPLACED ALL THE CALIPERS, ROTORS, AND BRAKE PADS AT THE COST OF $5,000. THE DEALER DID NOT USE HIGH QUALITY PARTS AND THE CONTACT IS CONCERNED THAT THE FAILURE COULD RECUR. THE MANUFACTURER IS AWARE OF THE FAILURE, BUT HAS NOT PROVIDED HIGHER QUALITY PARTS TO PERMANENTLY CORRECT THE FAILURE. THE MANUFACTURER IS CURRENTLY NOT ACCEPTING PHONE CALLS. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 7,500.

Incident: January 1, 2006 · Filed: January 15, 2007

WHILE IN TRANSIT THE DINING ROOM SLIDE FAILS AND THE SLIDE WILL SLIDE OUT DUE TO AN ELECTRICAL BRAKE FAILURE. ADDITIONALLY, THE SLIDE IS PULLED OUT DURING TRANSIT WHEN HIT BY CROSS WINDS. THE SLIDE WILL THEN SLIDE OUT FROM THE BODY OF THE COACH ANYWHERE FROM ONE TO EIGHT INCHES. THIS HAS BEEN REPORTED TO FLEETWOOD ENTERPRISES ON SEVERAL OCCASIONS BEGINNING IN JANUARY 2006 AND MOST RECENTLY IN JANUARY 2007. THERE HAVE BEEN A TOTAL OF FOUR FAILURES AND THREE MOTORS REPLACED IN A 12 MONTH PERIOD. THE COACH HAS BEEN IN SERVICE FOR THE ABOVE RELATED PROBLEMS FOR APPROXIMATELY SIX MONTHS WHEREBY THE DEFECT STILL EXISTS. THIS ULTIMATELY RESULTS IN A MAJOR MECHANICAL AND STRUCTURAL FAILURE. IT IS ALSO THE ONLY PLACE IN WHICH SAFETY RESTRAINTS ARE INSTALLED. THEREBY POSING A SIGNIFICANT HEALTH AND SAFETY RISK TO THE PASSENGERS OF THE VEHICLE AND OTHER DRIVERS AND VEHICLES ON THE COUNTRY'S HIGHWAYS. AFTER NUMEROUS FAILURES AND IN TALKING WITH OTHER OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM, THIS PROBLEM MUST BE ADDRESSED. DURING MY INVESTIGATION OF OTHER FLEETWOOD PRODUCTS, FLEETWOOD HAS INSTALLED SLIDE LOCKS ON OTHER MODELS TO PREVENT THE SLIDE FROM RELEASING DURING TRANSIT OR UNEXPECTEDLY. *NM