NHTSA vehicle safety data

2019 Entegra Cornerstone Recalls & Complaints

The 2019 Entegra Cornerstone has 5 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Entegra dealer.

NHTSA recall and complaint data for the 2019 Entegra Cornerstone. Recall data is refreshed daily from NHTSA.

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2019 Entegra Cornerstone owner complaints

Owners have filed 1 complaint with NHTSA about the 2019 Entegra Cornerstone, describing incidents dated April 1, 2018.

Most-cited components

Structure 1 complaint

Newest complaints

ODI #11143023 · Filed October 26, 2018
TL* THE CONTACT OWNS A 2019 ENTEGRA CORNERSTONE MOTORHOME. WHILE DRIVING AT UNKNOWN SPEEDS, THE ENTRANCE DOOR FAILED TO CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT…

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Instrument Cluster May Go Blank

NHTSA #21V769000 · Electrical System — Instrument Cluster/Panel · NHTSA notice

Reported September 29, 2021 · Jayco, Inc.

Potentially affected: 994 vehicles

Owners notified October 22, 2021

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

Safety consequence

A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Manufacturer remedy

Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Window Adhesive Failure

NHTSA #21V529000 · Structure · NHTSA notice

Reported July 13, 2021 · Jayco, Inc.

Potentially affected: 833 vehicles

Repair completion: 56.54% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 9903569 · Owners notified August 31, 2021

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Safety consequence

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Loose Power Steering Mounting Bolts

NHTSA #19V626000 · Steering — Hydraulic Power Assist — Pump · NHTSA notice

Reported August 28, 2019 · Entegra Coach

Potentially affected: 101 vehicles

Repair completion: 67.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Entegra campaign 9901434 · Owners notified September 23, 2019 · Vehicles built September 21, 2018 – November 26, 2018 (per NHTSA)

Defect description

Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.

Safety consequence

A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Entry Door may Open Unexpectedly

NHTSA #18V688000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported October 2, 2018 · Entegra Coach

Potentially affected: 95 vehicles

Repair completion: 55.79% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Entegra campaign 9903409 · Owners notified October 15, 2018 · Vehicles built January 10, 2018 – March 1, 2018 (per NHTSA)

Defect description

Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit.

Safety consequence

If the door opens during transit, it can increase the risk of injury or a crash.

Manufacturer remedy

Entegra has notified owners, and dealers will adjust the door latch rod, free of charge. The recall began October 15, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903409.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Cargo Capacity Information/FMVSS 120

NHTSA #18V450000 · Wheels — Rim · NHTSA notice

Reported July 5, 2018 · Entegra Coach

Potentially affected: 58 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Entegra campaign 9903405 · Owners notified August 22, 2018 · Vehicles built February 1, 2018 – March 23, 2018 (per NHTSA)

Defect description

Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."

Safety consequence

An overloaded vehicle has an increased risk of a crash.

Manufacturer remedy

Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2019 Entegra Cornerstone. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2019 Entegra Cornerstone.

Structure

ODI #11143023

Incident: April 1, 2018 · Filed: October 26, 2018

TL* THE CONTACT OWNS A 2019 ENTEGRA CORNERSTONE MOTORHOME. WHILE DRIVING AT UNKNOWN SPEEDS, THE ENTRANCE DOOR FAILED TO CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 7,000.

Other Entegra Cornerstone model years

Check your 2019 Entegra Cornerstone VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Entegra Cornerstone at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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