NHTSA vehicle safety data
2020 Entegra Cornerstone Recalls & Complaints
The 2020 Entegra Cornerstone has 5 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Entegra dealer.
NHTSA recall and complaint data for the 2020 Entegra Cornerstone. Recall data is refreshed daily from NHTSA.
2020 Entegra Cornerstone owner complaints
Owners have filed 1 complaint with NHTSA about the 2020 Entegra Cornerstone, describing incidents dated July 16, 2021.
Most-cited components
- Engine 1 complaint
Newest complaints
ODI #11425171 · Filed
Def head sensor failure causing an unsafe derate condition. The rv will only go 5mph causing me to not be able to get to a safe location. As i understand the engine and def system are functioning as they should but the malfunctioning sensor has caused the engine to shut down or derate to 5mph.
Incorrect Weld May Cause Seat Failure/FMVSS 207
NHTSA #24V061000 · Seats · NHTSA notice
Reported February 1, 2024 · Jayco, Inc.
Potentially affected: 148 vehicles
Repair completion: 39.19% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 9903602 · Owners notified March 11, 2024
Defect description
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Safety consequence
A loose or detached seat assembly increases the risk of injury.
Manufacturer remedy
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Instrument Cluster May Go Blank
NHTSA #21V769000 · Electrical System — Instrument Cluster/Panel · NHTSA notice
Reported September 29, 2021 · Jayco, Inc.
Potentially affected: 994 vehicles
Owners notified October 22, 2021
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Safety consequence
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Manufacturer remedy
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Window Adhesive Failure
NHTSA #21V529000 · Structure · NHTSA notice
Reported July 13, 2021 · Jayco, Inc.
Potentially affected: 833 vehicles
Repair completion: 56.54% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 9903569 · Owners notified August 31, 2021
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Safety consequence
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Manufacturer remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Loose Power Steering Mounting Bolts
NHTSA #19V626000 · Steering — Hydraulic Power Assist — Pump · NHTSA notice
Reported August 28, 2019 · Entegra Coach
Potentially affected: 101 vehicles
Repair completion: 67.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Entegra campaign 9901434 · Owners notified September 23, 2019 · Vehicles built September 21, 2018 – November 26, 2018 (per NHTSA)
Defect description
Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Safety consequence
A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Manufacturer remedy
Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Insufficiently Tightened Steering Shaft Bolt
NHTSA #19V436000 · Steering · NHTSA notice
Reported June 11, 2019 · Entegra Coach
Potentially affected: 88 vehicles
Repair completion: 85.23% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Entegra campaign 9803435 · Owners notified June 17, 2019 · Vehicles built January 7, 2019 – June 3, 2019 (per NHTSA)
Defect description
Entegra Coach (Entegra) is recalling certain 2020 Anthem and Cornerstone motorhomes. The steering shaft bolt may have been insufficiently tightened.
Safety consequence
An unsecured bolt may cause the steering wheel not to function, increasing the risk of a crash.
Manufacturer remedy
Entegra will notify owners, and dealers will inspect the motorhome and tighten the steering shaft bolt, as necessary, free of charge. The recall began June 17, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9803435.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Entegra Cornerstone model years
Check your 2020 Entegra Cornerstone VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Entegra Cornerstone at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check an Entegra VIN