NHTSA vehicle safety data
2008 Dodge Ram 3500 Recalls & Complaints
The 2008 Dodge Ram 3500 has 11 NHTSA recall campaigns and 173 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Dodge dealer.
NHTSA recall and complaint data for the 2008 Dodge Ram 3500. Recall data is refreshed daily from NHTSA.
2008 Dodge Ram 3500 owner complaints
Owners have filed 173 complaints with NHTSA about the 2008 Dodge Ram 3500, describing incidents dated January 20, 2008 to June 24, 2024.
Most-cited components
- Steering 94 complaints
- Engine 24 complaints
- Suspension 22 complaints
- Air Bags 18 complaints
- Electrical System 18 complaints
- Power Train 10 complaints
Of the 173 complaints on file, 9 report a crash and 14 a fire; across all 173 complaints, owners report 6 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11667489 · Filed
Odometer Fraud. The contact purchased a 2008 Dodge Ram 3500 in November of 2023. The vehicle was purchased from the dealer, Louies Auto Sales (1514 E Main St, US Hwy 441, Leesburg, FL 34748). The contact stated when the vehicle was purchased the odometer indicated the mileage was 217,000. The…
ODI #11596367 · Filed
.The contact owns a 2008 Dodge Ram 3500. The contact stated that while attempting to reverse in the driveway, the steering wheel made an abnormal cracking sound and became significantly loosened. The contact stated that upon inspecting the vehicle, he noticed that the tie rod had fractured. The…
ODI #11540984 · Filed
There seems to be a problem with the wiring harness in the steering column. Lights in the dash flash. You can turn the vehicle off and restart and it will stop. Sometimes the lights will start flashing again and sometimes not.
Owner-reported
2008 Dodge Ram 3500 mileage at failure
115 of the 173 complaints on file for the 2008 Dodge Ram 3500 give the vehicle's mileage when the problem happened.
| Component | Median | Middle half | Based on |
|---|---|---|---|
| Steering | Median 65,000 miles | Middle half 40,000–95,000 miles | Based on 52 complaints |
A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.
Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.
These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.
Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out
NHTSA defect investigations
NHTSA's investigations file lists the 2008 Dodge Ram 3500 in 3 investigations. Audit Queries and Equipment Queries are administrative investigations: they look at whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules, not at a possible vehicle defect. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Engineering Analysis EA21-002: Desiccated Air Bag Inflator Rupture
Open since September 17, 2021
- Audit Query AQ14-003: Chrysler's execution of 13V-528 & 529
Closed May 16, 2016
- Preliminary Evaluation PE11-009: Outer Tie Rod Failure
Closed February 6, 2012
Do Not Drive - Passenger Frontal Air Bag Inflator May Rupture
NHTSA #16V352000 · Air Bags — Frontal — Passenger Side — Inflator Module · NHTSA notice
Reported May 24, 2016 · Chrysler (FCA US LLC)
Potentially affected: 4,648,270 vehicles
Repair completion: 43.53% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign S43 · Owners notified March 27, 2017 · Vehicles built January 1, 2005 – October 1, 2009 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Recall group: Takata airbag inflators
Defect description
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
Safety consequence
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Manufacturer remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Do Not Drive - Driver Side Frontal Air Bag May Rupture
NHTSA #15V313000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice
Reported May 26, 2015 · Chrysler (FCA US LLC)
Potentially affected: 4,077,169 vehicles
Repair completion: 47.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign R25 · Owners notified June 8, 2015 · Vehicles built January 1, 2005 – December 31, 2009 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Recall group: Takata airbag inflators
Defect description
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Safety consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Manufacturer remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Failure of the Left Tie Rod Assembly
NHTSA #13V529000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice
Reported November 6, 2013 · Chrysler Group LLC
Potentially affected: 271,733 vehicles
Repair completion: 56.49% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign N49 · Owners notified January 16, 2014 · Vehicles built February 14, 2008 – December 22, 2012 (per NHTSA)
Defect description
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Safety consequence
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Manufacturer remedy
Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
Notes
This recall supersedes tie rod recall 11V350. Vehicles that were previously remedied under recall 11V350 are also affected by this campaign. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Failure of the Left Tie Rod Assembly
NHTSA #13V528000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice
Reported November 6, 2013 · Chrysler Group LLC
Potentially affected: 706,664 vehicles
Repair completion: 31.96% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign N62 · Owners notified January 17, 2014 · Vehicles built February 12, 2002 – February 13, 2008 (per NHTSA)
Defect description
Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
Safety consequence
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Manufacturer remedy
Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.
Notes
This recall supersedes Chrysler tie rod recall 11V350. Vehicles that were previously remedied under recall 11V350 are also affected by this campaign. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
OUTER TIE ROD FAILURE
NHTSA #11V350000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice
Reported July 6, 2011 · CHRYSLER GROUP LLC
Potentially affected: 242,780 vehicles
Manufacturer campaign L16 · Owners notified October 3, 2011 · Vehicles built February 14, 2008 – March 28, 2011 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Safety consequence
THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Notes
CHRYSLER SAFETY RECALL NO. L16.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
AFTERMARKET REPLACEMENT PITMAN ARMS
NHTSA #10E013000 · Steering — Gear Box — Shaft Pitman · NHTSA notice
Reported May 3, 2010 · FABTECH MOTORSPORTS
Potentially affected: 1,500 vehicles
Owners notified May 24, 2010
Defect description
FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.
Safety consequence
STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.
Manufacturer remedy
FABTECH WILL NOTIFY OWNERS AND AUTHORIZED INSTALLERS WILL INSPECT FOR DEFECTIVE PITMAN ARM AND REPLACE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT FABTECH AT 1-877-432-2832.
Notes
THIS RECALL ONLY PERTAINS TO AFTERMARKET FABTECH REPLACEMENT PITMAN ARMS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON DODGE 2500, 3500, AND 1500 VEHICLES MANUFACTURED BY CHRYSLER GROUP, LLC.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
AIRV CEILING ASSEMBLIES/HEATER ELEMENT
NHTSA #09V434000 · Equipment — Appliance — Air Conditioner · NHTSA notice
Reported November 13, 2009 · ENG MOBILE SYSTEM, INC
Potentially affected: 53 vehicles
Owners notified December 31, 2009 · Vehicles built May 1, 2007 – August 31, 2009 (per NHTSA)
Defect description
E-N-G MOBILE SYSTEM IS RECALLING CERTAIN MODEL YEAR 2008 CHEVROLET W5500, MODEL YEAR 2007-2009 DODGE 3500, MODEL YEAR 2009 MIGHTY MOVER, MODEL YEAR 2006-2009 FORD E-250, E-350 AND E-450, MODEL YEAR 2008-2009 GMC W4500, MODEL YEAR 2007 INTERNATIONAL 4300, MODEL YEAR 2009 TOYOTA LAND CRUISER VEHICLES EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Safety consequence
THIS DEFECT COULD RESULT IN A FIRE.
Manufacturer remedy
E-N-G MOBILE SYSTEM WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2009. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR E-N-G MOBILE SYSTEM AT 1-925-798-4060.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
STEERING LINKAGE/POWERS
NHTSA #09V005000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice
Reported January 9, 2009 · CHRYSLER LLC
Potentially affected: 32,782 vehicles
Manufacturer campaign H36 · Owners notified February 16, 2009 · Vehicles built February 29, 2008 – November 3, 2008 (per NHTSA)
Defect description
CHRYSLER IS RECALLING 32,782 MY 2008-2009 DODGE RAM 2500, 3500 AND 3500 CAB CHASSIS PICKUP TRUCKS EQUIPPED WITH POWERS AND SONS STEERING LINKAGE. THE STEERING LINKAGE DRAG LINK INNER TIE ROD TO PITMAN ARM BALL STUD MAY FRACTURE. ALSO THE STEERING LINKAGE DAMPER ATTACHING THE BRACKET MAY YIELD AND SHIFT ON THE LINKAGE.
Safety consequence
THIS COULD RESULT IN A LOSS OF STEERING CONTROL AND THE RESTRICTED ABILITY TO TURN THE VEHICLE IN ONE DIRECTION INCREASING THE RISK OF A CRASH WITHOUT WARNING.
Manufacturer remedy
DEALERS WILL REPLACE THE STEERING LINKAGE DRAG LINK INNER TIE ROD END ASSEMBLY, AND INSPECT THE STEERING LINKAGE DAMPER BRACKET FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Notes
CHRYSLER RECALL NO. H36.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
ENGINE COMPARTMENT FIRE
NHTSA #08V641000 · Engine and Engine Cooling — Engine — Diesel · NHTSA notice
Reported December 5, 2008 · CHRYSLER LLC
Potentially affected: 108,429 vehicles
Manufacturer campaign H34 · Owners notified January 26, 2009 · Vehicles built January 1, 2007 – November 5, 2007 (per NHTSA)
Defect description
CHRYSLER IS RECALLING 108,429 MY 2007-2008 DODGE RAM 2500 AND 3500 PICKUP TRUCKS EQUIPPED WITH 6.7L DIESEL ENGINES. A SILENCER PAD CAN SAG AND CONTACT THE EXHAUST GAS RECIRCULATION (EGR) COOLER.
Safety consequence
THIS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.
Manufacturer remedy
DEALERS WILL ADD A BRACKET TO SUPPORT THE ENGINE COMPARTMENT SILENCER PAD ADJACENT TO THE EGR COOLER. THE RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Notes
CHRYSLER RECALL NO. H34.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
BUMPER/HITCH
NHTSA #08V344000 · Trailer Hitches · NHTSA notice
Reported July 28, 2008 · KNAPHEIDE MANUFACTURING COMPANY
Potentially affected: 108 vehicles
Owners notified August 15, 2008 · Vehicles built October 23, 2006 – July 15, 2008 (per NHTSA)
Defect description
KNAPHEIDE IS RECALLING 108 MY 2006-2008 PRO SERIES TRUCK BEDS EQUIPPED WITH AN ICC BUMPER WHICH INCLUDED A PROVISION FOR A BALL HITCH. THERE MAY BE AN INSUFFICIENT WELD ATTACHING THE HITCH CHANNEL TO THE SUPPORTING STRUCTURE.
Safety consequence
THIS COULD RESULT IN BENDING OF THE HITCH CHANNEL OR THE HITCH COULD BE PULLED OFF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
KNAPHEIDE WILL OFFER TWO REMEDIES TO ITS CUSTOMERS: (1) FOR THOSE CUSTOMERS WHO DO NOT USE THE HITCH, THE HITCH WILL BE REMOVED FROM THE TRUCK BED AND REPLACED WITH AN ICC BUMPER; OR (2) FOR THOSE CUSTOMERS WHO NEED A HITCH, A RECEIVER HITCH ASSEMBLY WILL BE ADDED TO THE EXISTING HITCH ASSEMBLY AND ALL SUSPECT WELD JOINTS WILL BE RE WELDED. THE RECALL BEGAN ON AUGUST 15, 2008. OWNERS MAY CONTACT KNAPHEIDE AT 1-877-473-5763.
Notes
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
CURVED TEMPERED AUTOMOTIVE REPLACEMENT GLASS
NHTSA #07E104000 · Visibility — Glass, Side/Rear · NHTSA notice
Reported December 11, 2007 · SAFELITE FULFILLMENT, INC.
Potentially affected: 1,657 vehicles
Owners notified January 15, 2008
Defect description
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Safety consequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Manufacturer remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Notes
THIS RECALL ONLY PERTAINS TO CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS, LTD. (DOT-430) AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE VEHICLES LISTED ABOVE. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
Other Dodge Ram 3500 model years
Check your 2008 Dodge Ram 3500 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Dodge Ram 3500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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