NHTSA vehicle safety data

2010 Dodge Journey Recalls, Ratings & Complaints

The 2010 Dodge Journey has 3 NHTSA recall campaigns and 988 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Dodge dealer.

NHTSA recall and complaint data for the 2010 Dodge Journey, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2010 Dodge Journey owner complaints

Owners have filed 988 complaints with NHTSA about the 2010 Dodge Journey, describing incidents dated December 4, 2009 to August 1, 2026.

Most-cited components

Electrical System 600 complaints
Engine 188 complaints
Service Brakes 137 complaints
Unknown or Other 111 complaints
Air Bags 89 complaints
Steering 69 complaints

Of the 988 complaints on file, 18 report a crash and 16 a fire; across all 988 complaints, owners report 19 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11757835 · Filed August 18, 2026
On two separate occasions my doors have locked on there own while I was inside the car and I was not able to open the doors or manually unlock the door. My front lock levers are long enough that you can get a decent grip to pull them up and in normal cases they unlock pretty easy. But when they lock…
ODI #11749246 · Filed July 9, 2026
I was backing out of the driveway. Pulled forward to a two-way stop and my driver side headrest exploded and shot my head forward and I almost went in a two-way traffic. Now I have whiplash
ODI #11744916 · Filed June 18, 2026
Car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections I have small children and it's dangerous and several mechanic cant figure it out. Replaced batteries starters and issue continues

Read all 988 complaints

Owner-reported

2010 Dodge Journey mileage at failure

750 of the 988 complaints on file for the 2010 Dodge Journey give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Electrical System	Median 80,000 miles	Middle half 50,000–110,000 miles	Based on 435 complaints
Engine	Median 70,000 miles	Middle half 45,000–100,000 miles	Based on 150 complaints
Service Brakes	Median 30,000 miles	Middle half 16,000–60,000 miles	Based on 114 complaints
Air Bags	Median 90,000 miles	Middle half 70,000–120,000 miles	Based on 36 complaints
Steering	Median 85,000 miles	Middle half 40,000–120,000 miles	Based on 56 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2010 Dodge Journey in 4 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA24-003: Vehicle entrapment
Open since August 1, 2024
Preliminary Evaluation PE19-014: Active Head Rest Inadvertent Deployment
Closed February 25, 2026
Defect Petition DP14-004: Totally Integrated Power Module Failure
Closed July 24, 2015
Recall Query RQ14-002: Air Bag Non-Deployment/Engine Stall
Closed March 2, 2015
- Recall 14V-373

Open and recently closed NHTSA defect investigations

Power Steering Return Hose may Rupture

NHTSA #16V273000 · Steering — Hydraulic Power Assist — Hose, Piping, and Connections · NHTSA notice

Reported May 6, 2016 · Chrysler (FCA US LLC)

Potentially affected: 8,569 vehicles

Repair completion: 64.34% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign S08 · Owners notified May 24, 2016 · Vehicles built July 31, 2007 – November 12, 2015 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Safety consequence

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Ignition Switch may Turn Off

NHTSA #14V373000 · Electrical System — Ignition — Switch · NHTSA notice

Reported June 26, 2014 · Chrysler Group LLC

Potentially affected: 722,705 vehicles

Repair completion: 58.46% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R03 (formerly L25) · Owners notified May 26, 2015 · Vehicles built June 29, 2007 – June 17, 2010 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety consequence

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

POWER STEERING PRESSURE HOSE ASSEMBLY

NHTSA #10V475000 · Steering — Electric Power Assist System · NHTSA notice

Reported October 7, 2010 · CHRYSLER GROUP LLC

Potentially affected: 23,237 vehicles

Manufacturer campaign K26 · Owners notified December 27, 2010 · Vehicles built July 27, 2010 – August 30, 2010 (per NHTSA)

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEERING PRESSURE HOSE ASSEMBLY.

Safety consequence

LEAKED POWER STEERING FLUID ONTO HOT ENGINE COMPONENTS COULD CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE AS NECESSARY THE POWER STEERING PRESSURE HOSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 20, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Notes

CHRYSLER'S CAMPAIGN NUMBER IS K26. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

2010 Dodge Journey 4-DR. w/SAB

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 5, Passenger: 5

Side Crash

Not Rated

Driver: 5, Passenger: 5

Side Pole

Not Rated

Rollover

18% rollover risk

Safety Technology

Electronic Stability Control

4 investigations

988 owner complaints have been filed with NHTSA for the 2010 Dodge Journey.

Electrical System; Exterior Lighting; Unknown or Other

ODI #11757835

Incident: August 1, 2026 · Filed: August 18, 2026

On two separate occasions my doors have locked on there own while I was inside the car and I was not able to open the doors or manually unlock the door. My front lock levers are long enough that you can get a decent grip to pull them up and in normal cases they unlock pretty easy. But when they lock on your own I don't think you get pul) them up with a pair of vice grips. Both levers on the back doors drop almost all the way into the door panel. Most people probably can't open them even without them being glitched.. The only way I was able to unlock them was by the key fob. The unlock switches are useless as well. The changes of it happening are slim but if it happened during a flood or fire and I didn't know to use the key fob. There was no threat to me either time it happened and I still somewhat panicked. Lucky or I guess unlucky for me I knew it was probably a electrical problem since I also have some electric problems that happen as long as the main battery is connected. Key fob and key could be in another universe and my wipers will move, my horn will randomly go off. I've not had a horn since my mother bought me the vehicle. There is more and these seem to come and go. My doors random lock after I shut the doors. I have left my keys on the dash shut the door and got locked out. Once my dog's where in the car and it was hot inside. Luckily the locksmith was 2 minutes away and I didn't have to break a window. Another time the same thing happened with my dogs in the car and it instantly unlocked it self. The only other time it's happened when my keys were in the car I got my dog to step on the switch and unlock it. Now I just don't leave my keys in the car. Also every now and then my dash lights cannot go up to the brightest level because it turns on my interior lights before I can get to that level. So I have to keep them on dim or ride around with my dome lights on. Dodge wont calibrate a new computer. Ends up being a lot of $ to stay safe.

Unknown or Other

ODI #11749246

1 injury

Incident: July 8, 2026 · Filed: July 9, 2026

I was backing out of the driveway. Pulled forward to a two-way stop and my driver side headrest exploded and shot my head forward and I almost went in a two-way traffic. Now I have whiplash

Electrical System; Unknown or Other; Engine

ODI #11744916

Incident: January 24, 2024 · Filed: June 18, 2026

Car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections I have small children and it's dangerous and several mechanic cant figure it out. Replaced batteries starters and issue continues

Electrical System; Air Bags

ODI #11732518

Incident: April 10, 2026 · Filed: April 20, 2026

This situation is occurring more and more often with this vehicle. The vehicle will be in drive, moving, and in the middle of a road or highway just shutdown completely. It happened 4 times 2 weeks ago. Brought to a auto mechanic and nothing could be discovered to be malfunctioning.

Steering; Electrical System

ODI #11727297

Incident: March 4, 2026 · Filed: March 26, 2026

My horn started to honk on its own the front windshield wipers will not stop and the turn signals does not work anymore I was told the clock spring needs replaced there is a recall on google but now showing with my vehicle

Unknown or Other

ODI #11714702

Incident: January 16, 2026 · Filed: January 31, 2026

The ignition fob messed up on me and won’t start the key fobs not reading it shuts off

Electrical System

ODI #11712439

Incident: January 21, 2026 · Filed: January 21, 2026

The contact owns a 2010 Dodge Journey. The contact stated that the horn engaged unintendedly while driving. The contact stated that the failure persisted even while the vehicle was parked and turned off. The vehicle was taken to AAA several times, and the battery and the battery terminals were replaced; however, the failure persisted. The vehicle was taken to the dealer to be diagnosed. The failure mileage was approximately 200,000.

Electrical System

ODI #11695022

Crash

Incident: July 13, 2025 · Filed: October 22, 2025

vehicle repeatedly fails to start because of ignition system defect I have to wiggle or finesse the key fob in the ignition slot to get the car to start. The problem has happened many times. The first time I crashed into my shed I was so scared. and now the vehicle will not start at all leaving me in my family straight on the roadside I am aware of existing recall RO3 for the ignition switch wind module on this model year my vehicle either was not repaired or still exhibiting the same defect after prior service. This is a safety issue because it leaves driver stranded unexpectedly and may also cause the ignition to shut off while driving I request an HSTSA investigate further or ensure the manufacturer repair repairs this issue under recall.

Air Bags

ODI #11687796

Incident: September 17, 2025 · Filed: September 17, 2025

Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, causing my driver to temporarily lose control of the vehicle.

Air Bags; Seats

ODI #11684112

Incident: August 24, 2025 · Filed: August 30, 2025

I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. Googling online I saw that this is a common issue with dodge, jeep, and Chrysler cars. I am now worried my driver side active headrest restraint system could go off while I am driving and cause an accident, as the passenger one definitely flew forward fast when it snapped.

Other Dodge Journey model years

Check your 2010 Dodge Journey VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Dodge Journey at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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