NHTSA campaign 14V373000 · Chrysler campaign R03 (formerly L25)
Chrysler and Dodge Recall 14V-373: Ignition Switch may Turn Off
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 14V373000 (Chrysler campaign R03 (formerly L25)) was reported by Chrysler Group LLC on June 26, 2014, with 722,705 vehicles potentially affected (per NHTSA). NHTSA's record lists the Chrysler Town And Country, Dodge Grand Caravan and Dodge Journey for model years 2008–2010. Owners were notified on May 26, 2015, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 14V373000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 14V373000 (also written 14V-373 or 14V373)
- Filed by
- Chrysler Group LLC
- Chrysler campaign number
- R03 (formerly L25)
- Report received
- Potentially affected
- 722,705 vehicles (per NHTSA)
- Component
- Electrical System — Ignition — Switch
- Owners notified
Repair completion: 58.46% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 14V373000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Chrysler
Chrysler Town And Country
Dodge
Dodge Grand Caravan
Dodge Journey
NHTSA's recall notice
As NHTSA's recall record states it for campaign 14V373000.
Defect description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Safety consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 14V373000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.