NHTSA vehicle safety data
2012 Crossroads Redwood
The 2012 Crossroads Redwood has 3 NHTSA recalls and 2 owner complaints on record — every open recall is repaired free at an authorized Crossroads dealer.
Complete safety data for the 2012 Crossroads Redwood. Data pulled live from api.nhtsa.gov.
EQUIPMENT
NHTSA #17V755000Reported November 22, 2017 · Keystone RV Company
Defect description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Safety consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Free manufacturer remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
EQUIPMENT
NHTSA #13V372000Reported August 20, 2013 · Crossroads RV
Defect description
Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
Safety consequence
The awning may unfurl unexpectedly increasing the risk of a crash.
Free manufacturer remedy
Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "[email protected]," or by phone at 1-855-226-7496.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
NHTSA #12V050000Reported February 13, 2012 · CROSSROADS RV
Defect description
CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2012 REDWOOD RECREATIONAL VEHICLES MANUFACTURED FROM AUGUST 26, 2011, THROUGH JANUARY 18, 2012, EQUIPPED WITH A HYDRAULIC TRAILER BRAKE PUMP. THE HYDRAULIC PUMP COULD FAIL AND RESULT IN A LOSS OF BRAKING IN THE TRAILER.
Safety consequence
A LOSS OF BRAKING CAN LEAD TO LOSS OF CONTROL OF THE TRAILER INCREASING THE RISK OF A CRASH, SERIOUS INJURIES, OR PROPERTY DAMAGE.
Free manufacturer remedy
CROSSROADS RV WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HYDRAULIC PUMPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2012. OWNERS MAY CONTACT CROSSROADS RV AT 1-888-226-7496.
Notes
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATIONS VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.