NHTSA vehicle safety data

2012 Crossroads Redwood Recalls & Complaints

The 2012 Crossroads Redwood has 3 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.

NHTSA recall and complaint data for the 2012 Crossroads Redwood. Recall data is refreshed daily from NHTSA.

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2012 Crossroads Redwood owner complaints

Owners have filed 2 complaints with NHTSA about the 2012 Crossroads Redwood, describing incidents dated March 1, 2013 to August 13, 2014.

Most-cited components

Equipment 1 complaint
Tires 1 complaint

Newest complaints

ODI #10622409 · Filed August 14, 2014
INTERSTATE SPEED WITH 5TH WHEEL RV WITH ORIGINAL GOODYEAR MARATHON ST235/80R16 TIRES WITH APPROX. 5000 MILES ON THEM. DRIVER SIDE TIRE BLEW AND CAUSED $4500 WORTH OF DAMAGE TO RV. TWO MONTHS LATER (8-13-14) IT HAPPENED AGAIN, THIS TIME ON PASSENGER SIDE. GOODYEAR PAID MY DEDUCTIBLE WITHOUT QUESTION…
ODI #10563064 · Filed February 5, 2014
2012 REDWOOD RW36RE TRAILER. CONSUMER WRITES IN REGARDS TO VEHICLE AWNING PROBLEMS RECALL NOTICE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED WHEN HE TURNED ON THE INTERSTATE, HE HEARD A NOISE. WHEN HE LOOKED OUT THE EXTENDED MIRRORS, HE SAW THE AWNING HAD COME OUT. THERE WAS A VERY STRONG…

Read all 2 complaints

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V755000 · Equipment · NHTSA notice

Reported November 22, 2017 · Keystone RV Company

Potentially affected: 1,205,997 vehicles

Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17-307 · Owners notified January 15, 2018

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Awning may Deploy Unintentionally

NHTSA #13V372000 · Equipment · NHTSA notice

Reported August 20, 2013 · Crossroads RV

Potentially affected: 1,931 vehicles

Owners notified October 7, 2013 · Vehicles built August 26, 2011 – August 14, 2013 (per NHTSA)

Defect description

Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.

Safety consequence

The awning may unfurl unexpectedly increasing the risk of a crash.

Manufacturer remedy

Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "[email protected]," or by phone at 1-855-226-7496.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

TRAILER BRAKE ACUTATORS

NHTSA #12V050000 · Service Brakes, Hydraulic — Foundation Components — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported February 13, 2012 · CROSSROADS RV

Potentially affected: 6 vehicles

Owners notified February 17, 2012 · Vehicles built August 26, 2011 – January 18, 2012 (per NHTSA)

Defect description

CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2012 REDWOOD RECREATIONAL VEHICLES MANUFACTURED FROM AUGUST 26, 2011, THROUGH JANUARY 18, 2012, EQUIPPED WITH A HYDRAULIC TRAILER BRAKE PUMP. THE HYDRAULIC PUMP COULD FAIL AND RESULT IN A LOSS OF BRAKING IN THE TRAILER.

Safety consequence

A LOSS OF BRAKING CAN LEAD TO LOSS OF CONTROL OF THE TRAILER INCREASING THE RISK OF A CRASH, SERIOUS INJURIES, OR PROPERTY DAMAGE.

Manufacturer remedy

CROSSROADS RV WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HYDRAULIC PUMPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2012. OWNERS MAY CONTACT CROSSROADS RV AT 1-888-226-7496.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATIONS VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2012 Crossroads Redwood. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2012 Crossroads Redwood.

Tires

ODI #10622409

Incident: August 13, 2014 · Filed: August 14, 2014

INTERSTATE SPEED WITH 5TH WHEEL RV WITH ORIGINAL GOODYEAR MARATHON ST235/80R16 TIRES WITH APPROX. 5000 MILES ON THEM. DRIVER SIDE TIRE BLEW AND CAUSED $4500 WORTH OF DAMAGE TO RV. TWO MONTHS LATER (8-13-14) IT HAPPENED AGAIN, THIS TIME ON PASSENGER SIDE. GOODYEAR PAID MY DEDUCTIBLE WITHOUT QUESTION. BUT THESE TIRES SEEM TO BE HAVING TREAD SEPARATION AT LEGAL HIGHWAY SPEEDS AND PROPER TIRE INFLATION AND LOAD LIMITS. *TR

Equipment

ODI #10563064

Incident: March 1, 2013 · Filed: February 5, 2014

2012 REDWOOD RW36RE TRAILER. CONSUMER WRITES IN REGARDS TO VEHICLE AWNING PROBLEMS RECALL NOTICE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED WHEN HE TURNED ON THE INTERSTATE, HE HEARD A NOISE. WHEN HE LOOKED OUT THE EXTENDED MIRRORS, HE SAW THE AWNING HAD COME OUT. THERE WAS A VERY STRONG WIND, SO BY THE TIME HE WAS ABLE TO STOP, THE BRACES HAD BENT. THE CONSUMER WAS ABLE TO TIE THE AWNING DOWN AND MANAGED TO GET HOME. THE CONSUMER CALLED A SERVICE DEALER, WHO TOOK THE AWNING. THE SERVICE DEALER CALLED THE CONSUMER AND INFORMED HIM, THE MANUFACTURER WAS NOT WILLING TO ASSIST, BECAUSE THERE WAS NO WAY, THE AWNING COULD HAVE CO ME OUT ON ITS OWN. THE CONSUMER EVENTUALLY HAD THE RV FIXED. THE CONSUMER REFERENCED RECALL # 13V372000. *JB

Other Crossroads Redwood model years

Check your 2012 Crossroads Redwood VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Crossroads Redwood at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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