NHTSA vehicle safety data
2018 Crossroads Cruiser Recalls & Complaints
The 2018 Crossroads Cruiser has 4 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.
NHTSA recall and complaint data for the 2018 Crossroads Cruiser. Recall data is refreshed daily from NHTSA.
2018 Crossroads Cruiser owner complaints
Owners have filed 1 complaint with NHTSA about the 2018 Crossroads Cruiser, describing incidents dated April 27, 2018.
Most-cited components
- Electrical System 1 complaint
- Service Brakes 1 complaint
The complaint on file reports a fire (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11090966 · Filed
TL* THE CONTACT OWNS A 2018 CROSSROADS CRUISER RECREATIONAL TRAILER. UPON INSPECTION OF THE TRAILER, THE CONTACT NOTICED A WIRE HANGING ON THE FRONT DRIVER SIDE OF THE TRAILER. THE CONTACT STATED THAT THE WIRE WAS EXPOSED DUE TO THE WIRE RUBBING ON THE TIRE. IN ADDITION, THE CABIN WAS FILLED WITH A…
Brake Wire may be Damaged and Short Circuit
NHTSA #18V217000 · Service Brakes, Electric · NHTSA notice
Reported April 5, 2018 · Keystone RV Company
Potentially affected: 876 vehicles
Repair completion: 80.95% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 18-316 · Owners notified April 18, 2018 · Vehicles built September 7, 2017 – March 1, 2018 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. The brake wire may have been improperly attached to the spring assembly on the axles, allowing the wire to be damaged and short circuit.
Safety consequence
Damage to the wire can cause a loss of trailer braking, lengthening the distance needed to stop the vehicle, increasing the risk of a crash. An electrical short of the brake wire can increase the risk of a fire.
Manufacturer remedy
Keystone will notify owners, and dealers will relocate the brake wiring as needed, free of charge. The recall began on April 18, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-316
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fire Extinguisher May Be Clogged or Inoperable
NHTSA #17V755000 · Equipment · NHTSA notice
Reported November 22, 2017 · Keystone RV Company
Potentially affected: 1,205,997 vehicles
Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 17-307 · Owners notified January 15, 2018
Defect description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Safety consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Manufacturer remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Cover Inside of Stove Top may Burn
NHTSA #17V667000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported October 20, 2017 · Keystone RV Company
Potentially affected: 1,697 vehicles
Repair completion: 41.7% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 17-303 · Owners notified November 13, 2017 · Vehicles built April 13, 2017 – August 4, 2017 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
Safety consequence
If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
Manufacturer remedy
Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Trailers built without Carbon Monoxide Detector
NHTSA #17V626000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported October 6, 2017 · Keystone RV Company
Potentially affected: 270 vehicles
Repair completion: 93.09% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 17-302 · Owners notified October 16, 2017 · Vehicles built August 4, 2017 – September 8, 2017 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. These vehicles may have been manufactured with propane gas detectors instead of being manufactured with a combination propane gas/carbon monoxide detector.
Safety consequence
Without a carbon monoxide (CO) detector, occupants will not be alerted to high levels of carbon monoxide, increasing the risk injury or death.
Manufacturer remedy
Keystone has notified owners, and dealers will install a CO detector, free of charge. The recall began on October 16, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-302.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Crossroads Cruiser model years
Check your 2018 Crossroads Cruiser VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Crossroads Cruiser at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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