NHTSA vehicle safety data

2015 Crossroads Cruiser Recalls & Complaints

The 2015 Crossroads Cruiser has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.

NHTSA recall and complaint data for the 2015 Crossroads Cruiser. Recall data is refreshed daily from NHTSA.

2015 Crossroads Cruiser owner complaints

Owners have filed 1 complaint with NHTSA about the 2015 Crossroads Cruiser, describing incidents dated June 17, 2016.

Most-cited components

Wheels 1 complaint

Newest complaints

ODI #10881498 · Filed June 29, 2016
WHILE DRIVING ON A HIGHWAY, MY WHEEL DETACHED FROM THE CAMPER. UPON INSPECTION AND THEN REPAIR, THE 6 LUG BOLTS HAD SNAPPED FROM THE HUB. THE REPAIR MAN SAID HE HAD NEVER SEEN THIS BEFORE. I KEPT THE BOLTS AND TOOK PICTURES. I CONTACTED CROSSROADS TO COMPLAIN AND WAS TOLD MY UNIT WAS NOT THE ONE…

Read the full complaint

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V755000 · Equipment · NHTSA notice

Reported November 22, 2017 · Keystone RV Company

Potentially affected: 1,205,997 vehicles

Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17-307 · Owners notified January 15, 2018

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Information On Label/FMVSS 567, 110

NHTSA #14V603000 · Equipment — Other — Labels · NHTSA notice

Reported September 29, 2014 · DS Corp DBA Crossroads RV

Potentially affected: 136 vehicles

Owners notified October 3, 2014 · Vehicles built April 3, 2014 – September 5, 2014 (per NHTSA)

Defect description

DS Corp doing business as Crossroads RV (Crossroads) is recalling certain model year 2015 Crossroads Zinger Z-1 trailers manufactured March 21, 2014, to September 10, 2014, and 2015 Crossroads Cruiser trailers manufactured April 3, 2014, to September 5, 2014. The affected trailers may have a Federal Certification Label that has incorrect information. The GVWR is overstated by 2,000 lbs. for the Cruiser models and 1,600 lbs for the Zinger Z-1 models, this overstatement caused the Cargo Carrying Capacity (CCC) to be overstated on the Tire Placard label. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars" and Part 567, "Certification."

Safety consequence

Incorrect GVWR information may result in the trailer being overloaded which could cause sudden tire, axle or suspension failure, increasing the risk of loss of control and a crash.

Manufacturer remedy

Crossroads will notify owners, and will send corrected Federal Certification, Tire Placard, and CCC labels to the owners with installation instructions, free of charge. The recall began in October 2014. Owners may contact Crossroads customer service at 1-855-226-7496.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2015 Crossroads Cruiser. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2015 Crossroads Cruiser.

Wheels

ODI #10881498

Incident: June 17, 2016 · Filed: June 29, 2016

WHILE DRIVING ON A HIGHWAY, MY WHEEL DETACHED FROM THE CAMPER. UPON INSPECTION AND THEN REPAIR, THE 6 LUG BOLTS HAD SNAPPED FROM THE HUB. THE REPAIR MAN SAID HE HAD NEVER SEEN THIS BEFORE. I KEPT THE BOLTS AND TOOK PICTURES. I CONTACTED CROSSROADS TO COMPLAIN AND WAS TOLD MY UNIT WAS NOT THE ONE INVOLVED FOR THE RECALL (JUST 1 YEAR DIFFERENCE IN MODEL) FOR THE EXACT SAME THING. THE LUG BOLTS HAVE BEEN TORQUED BY MYSELF TO 110 PSI AS RECENTLY AS 1 2 WEEKS BEFORE MY TRIP. THIS SEPARATION FROM MY VEHICLE PUT MY FAMILIES SAFETY AT RISK. CROSSROADS IS TAKING NO RESPONSIBILITY. I HAVE PICTURES OF THE HUB AFTER WHEEL SEPARATION ON MY PHONE. I CAN SUBMIT IF YOU GIVE ME A NUMBER TO TEXT OR EMAIL THEM.

Other Crossroads Cruiser model years

Check your 2015 Crossroads Cruiser VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Crossroads Cruiser at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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