NHTSA vehicle safety data

2011 Crossroads Cruiser Recalls & Complaints

The 2011 Crossroads Cruiser has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.

NHTSA recall and complaint data for the 2011 Crossroads Cruiser. Recall data is refreshed daily from NHTSA.

2011 Crossroads Cruiser owner complaints

Owners have filed 1 complaint with NHTSA about the 2011 Crossroads Cruiser, describing incidents dated May 15, 2016.

Most-cited components

Tires 1 complaint

Newest complaints

ODI #10870963 · Filed May 26, 2016
TIRE COMPLAINT ON GOODYEAR MARATHON ST 235-80-16R. WE PURCHASED FOUR TIRES ON FEB 2014 FOR OUR 2012 CROSSROADS CRUISER FIFTH WHEEL VIN # [XXX]. WE HAVE HAD TWO BLOWOUTS IN LESS THAN ONE YEAR. EACH TIME THERE WAS TREAD SEPARATION. THE LAST EVENT OCCURRED ON MAY 15TH OF THIS YEAR. AS WITH THE FIRST…

Read the full complaint

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V755000 · Equipment · NHTSA notice

Reported November 22, 2017 · Keystone RV Company

Potentially affected: 1,205,997 vehicles

Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17-307 · Owners notified January 15, 2018

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

CAPACITY LABELS/FMVSS 120

NHTSA #12V232000 · Equipment — Other — Labels · NHTSA notice

Reported May 18, 2012 · CROSSROADS RV

Potentially affected: 77 vehicles

Owners notified June 5, 2012 · Vehicles built August 5, 2010 – December 15, 2010 (per NHTSA)

Defect description

CROSSROADS IS RECALLING CERTAIN MODEL YEAR 2011 CROSSROADS CRUISER RECREATIONAL TRAILERS, MANUFACTURED FROM AUGUST 5, 2010, THROUGH DECEMBER 15, 2010. THESE VEHICLES WERE MANUFACTURED WITH INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG, TIRE AND LOADING INFORMATION LABEL AND THE RECREATIONAL VEHICLE CARGO CARRYING CAPACITY LABEL. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS.

Safety consequence

AN INACCURATE LABEL COULD LEAD TO IMPROPER VEHICLE LOADING SPECIFICATIONS WHICH COULD LEAD TO A TIRE FAILURE WHICH MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE.

Manufacturer remedy

CROSSROADS WILL NOTIFY OWNERS AND PROVIDE CORRECTED LABELS. OWNERS MAY CONTACT THOR INDUSTRIES AT 937-596-7965 OR CROSSROADS AT 260-593-2866.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2011 Crossroads Cruiser. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2011 Crossroads Cruiser.

Tires

ODI #10870963

Incident: May 15, 2016 · Filed: May 26, 2016

TIRE COMPLAINT ON GOODYEAR MARATHON ST 235-80-16R. WE PURCHASED FOUR TIRES ON FEB 2014 FOR OUR 2012 CROSSROADS CRUISER FIFTH WHEEL VIN # [XXX]. WE HAVE HAD TWO BLOWOUTS IN LESS THAN ONE YEAR. EACH TIME THERE WAS TREAD SEPARATION. THE LAST EVENT OCCURRED ON MAY 15TH OF THIS YEAR. AS WITH THE FIRST OCCURRENCE, THERE WAS NO WARNING AND THE TIRES WERE PROPERLY INFLATED AND CHECKED PRIOR TO STARTING THE TRIP. IN REVIEWING THE OTHER COMPLAINTS ON THESE TRAILER TIRES FROM OTHER RV OWNERS, I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THESE TIRES. BY NOT REACTING TO THE MANY COMPLAINTS YOU ARE PUTTING UNSUSPECTING RV OWNERS AND OTHER DRIVERS AT RISK.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Other Crossroads Cruiser model years

Check your 2011 Crossroads Cruiser VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Crossroads Cruiser at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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