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NHTSA vehicle safety data

2021 Chrysler Pacifica Plug-In Hybrid Recalls, Ratings & Complaints

The 2021 Chrysler Pacifica Plug-In Hybrid has 1 NHTSA recall campaign and 4 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Chrysler dealer.

NHTSA recall and complaint data for the 2021 Chrysler Pacifica Plug-In Hybrid. Recall data is refreshed daily from NHTSA.

HYBRID PROPULSION SYSTEM

NHTSA #24V538000

Reported July 18, 2024 · Chrysler (FCA US, LLC)

Potentially affected: 3,606 vehicles

Park outside only — fire risk while parked indoors or near structures.

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Safety consequence

A vehicle fire increases the risk of injury.

Manufacturer remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Chrysler Pacifica Plug-In Hybrid model years

Check your 2021 Chrysler Pacifica Plug-In Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chrysler Pacifica Plug-In Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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