NHTSA vehicle safety data

2009 Chevrolet Express 3500 Recalls & Complaints

The 2009 Chevrolet Express 3500 has 2 NHTSA recall campaigns and 9 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.

NHTSA recall and complaint data for the 2009 Chevrolet Express 3500. Recall data is refreshed daily from NHTSA.

2009 Chevrolet Express 3500 owner complaints

Owners have filed 9 complaints with NHTSA about the 2009 Chevrolet Express 3500, describing incidents dated January 25, 2010 to October 26, 2015.

Most-cited components

Fuel/Propulsion System 2 complaints
Tires 2 complaints
Air Bags 1 complaint
Electrical System 1 complaint
Structure 1 complaint
Unknown or Other 1 complaint

Of the 9 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #10954471 · Filed February 14, 2017
EXTERIOR PAINT PEELS & FLAKES OFF IN SHEETS AS OF NOT ADHERING TO THE METAL. PEELS OFF BOTH WHILE DRIVING & WHEN PARKED. FLAKING OF PAINT IS CONTINUOUS.
ODI #10786278 · Filed October 27, 2015
TL* THE CONTACT OWNS A 2009 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 10 MPH. THE ENGINE WAS ON; HOWEVER, THE GEAR SHIFT WAS IN THE PARK POSITION WITH NO DRIVER. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SEAT WAS OCCUPIED AT THE TIME…
ODI #10760744 · Filed September 1, 2015
TL* THE CONTACT OWNS A 2009 CHEVROLET EXPRESS 3500. UPON STARTING THE VEHICLE, THE SERVICE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ROLL OVER SENSOR BECAME INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT…

Read all 9 complaints

Wheelchair Lift - Platform Cracking

NHTSA #14V706000 · Equipment Adaptive/Mobility · NHTSA notice

Reported November 5, 2014 · Cummings Mobility Conversion & Supply

Potentially affected: 34 vehicles

Repair completion: 26.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14E-041 · Owners notified January 13, 2015 · Vehicles built January 1, 2006 – October 8, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Safety consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Manufacturer remedy

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

AIR CONDITIONER

NHTSA #09V456000 · Equipment — Appliance — Air Conditioner · NHTSA notice

Reported November 19, 2009 · CUES, INC.

Potentially affected: 269 vehicles

Owners notified January 5, 2010

Defect description

CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.

Safety consequence

THIS DEFECT COULD RESULT IN A FIRE.

Manufacturer remedy

CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

try.vin has no NCAP crash-test rating on file for the 2009 Chevrolet Express 3500. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

9 owner complaints have been filed with NHTSA for the 2009 Chevrolet Express 3500.

Structure

ODI #10954471

Incident: July 1, 2013 · Filed: February 14, 2017

EXTERIOR PAINT PEELS & FLAKES OFF IN SHEETS AS OF NOT ADHERING TO THE METAL. PEELS OFF BOTH WHILE DRIVING & WHEN PARKED. FLAKING OF PAINT IS CONTINUOUS.

Vehicle Speed Control

ODI #10786278

Crash

Incident: October 26, 2015 · Filed: October 27, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 10 MPH. THE ENGINE WAS ON; HOWEVER, THE GEAR SHIFT WAS IN THE PARK POSITION WITH NO DRIVER. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SEAT WAS OCCUPIED AT THE TIME OF THE FAILURE. THE VEHICLE CRASHED INTO A WALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

Air Bags

ODI #10760744

Incident: July 10, 2015 · Filed: September 1, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET EXPRESS 3500. UPON STARTING THE VEHICLE, THE SERVICE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ROLL OVER SENSOR BECAME INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,747.

Unknown or Other

ODI #10744743

Incident: July 10, 2015 · Filed: July 29, 2015

I TOOK THE VAN IN TO A DEALER TO FIND OUT WHY THE SERVICE AIR BAG LIGHT IS ON. AFTER PAYING $60.00 FOR A DIAGNOSTICS CHECK, (WHICH I STILL DON'T LIKE) THEY TOLD ME THE ROLLOVER SENSOR NEEDS TO BE REPLACED AT A CRIMINAL $700.00 WHICH I WILL NOT PAY. SOUNDS LIKE A GM ISSUE TO ME SO I CALLED THE HOT LINE AND A WEEK LATER THEY SAID THEY WOULD PAY $200.00 OUT OF THE $700.00 BECAUSE I WAS A GOOD GM BUYER. WRONG ANSWER. SO I FILLED OUT THE BBB COMPLAINT FORMS, WROTE AN ARTICLE ON CARCOMPLAINTS.COM, FILLING OUT THIS FORM, DROPPING OF THE PAPER WORK TO MY ATTORNEYS OFFICE TOMORROW, THEN HEADED TO THE FORD DEALERSHIP. UPDATED 10/01/15*LJ UPDATED 12/13/2017*CN

Tires

ODI #10605027

Incident: June 12, 2014 · Filed: June 22, 2014

VEHICLE WAS SHAKING. TOOK TO [XXX] INC.IN SYRACUSE, NY FOR ALIGNMENT. WAS TOLD VEHICLE WAS IN ALIGNMENT. WAS TOLD THAT THE STEEL BELTS IN THE TIRES WERE BAD DUE TO TIRES BULGING ON THE OUTSIDE AND INDENTED IN THE CENTER OF THE TIRE. WOULD NOT RECOMMEND TIRE ROTATION. ALL 6 TIRES ARE EFFECTED. THE WORSE TIRE PASSENGER FRONT WAS USED IN THE DATA COLLECTED BY THIS SITE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System

ODI #10588522

Incident: February 8, 2010 · Filed: May 15, 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION IN ORDER TO START THE VEHICLE AND THE KEY COULD BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS TURNED ON. THIS FAILURE OCCURRED INTERMITTENTLY FOR SEVERAL YEARS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED A NEW KEY WAS NEEDED TO REPAIR THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Fuel System, Gasoline

ODI #10416916

Incident: October 30, 2010 · Filed: August 3, 2011

WHEN REFUELING THIS VEHICLE, THE GASOLINE DOES NOT FLOW WITH EASE THROUGH THE INTAKE TUBES. IT BACKS UP, OVERFLOWING THE FILLER PIPE, SPILLING OUT OR SHUTTING OFF THE GAS NOZZLE REPEATEDLY. IT CAN TAKE TEN MINUTES TO PUT TEN GALLONS OF GASOLINE IN THE TANK. THERE ARE MANY OTHER OWNERS HAVING THE SAME PROBLEM. IT HAS HAPPENED ALMOST EVERY TIME WE PUT GASOLINE IN THE TANK. NOT JUST ONE INCIDENT FOR SURE. THIS IS ON THE CHEVY EXPRESS 3500 WHICH HAS BEEN MADE INTO A 2009 ROADTREK MOTORHOME VERSATILE 210. *KB

Fuel System, Diesel

ODI #10373566

Incident: December 1, 2010 · Filed: December 30, 2010

CHEVY EXPRESS 4500 DIESEL CUTAWAY. FUEL OIL HEATER (FOH) IS AN AUXILIARY HEATER LOCATED UNDER THE CAB OF THE VEHICLE AND EXHAUSTS IN THE SAME AREA. ODOR OF PARTIALLY BURNED FUEL AND A STRONG EXHAUST SMALL WOULD ENTER THE CAB OF THE VEHICLE DURING LOW SPEED OPERATION IN COLD WEATHER. DUE TO THE INTERMITTENT CHARACTER OF THE ODOR A HOME CO MONITOR WAS PLACED IN THE CAB OF THE VEHICLE WHICH DID ALARM, PROMPTING THE VEHICLE TO BE REMOVED FROM SERVICE AND SENT FOR REPAIR. THE FOH REQUIRED REPLACEMENT. *TR

Tires

ODI #10308730

Incident: January 25, 2010 · Filed: February 11, 2010

I HAVE A 2009 CHEVROLET EXPRESS 3500 WITH 51,000 MILES ON IT. IN A TWO WEEK PERIOD AT THE END OF JAN '10 I HAD 3 TIRE VALVE STEM FAILURES. WHEN I ATTEMPTED TO REMOVE THE VALVE CAP TO CHECK AIR PRESSURE THE TOP OF THE STEM BLEW RIGHT OFF. I'VE REPLACED THREE AND THE ONE REMAINING FACTORY VALVE STEM IS ON THE DRIVERS SIDE FRONT TIRE. I'M IN FEAR OF MY LIFE DRIVING WITH THIS EQUIPMENT. WHAT HAPPENS IF IT FAILS WHILE I'M DRIVING 60 MPH DOWN THE HIGHWAY ?? *TR

Other Chevrolet Express 3500 model years

Check your 2009 Chevrolet Express 3500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chevrolet Express 3500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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