2007 Chevrolet Express 3500 Recalls & Complaints

Incident: July 1, 2019 · Filed: July 9, 2019

I WAS DRIVING DOWN THE ROAD ON THE HIGHWAY AND THE DRIVERS WINDOW BUTTONS CAUGHT FIRE

Incident: February 21, 2018 · Filed: February 23, 2018

TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 3500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE MISFIRED AND STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND IT WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS SEVERELY RUSTED DUE TO A FUEL TANK LEAK, AND BOTH NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT A VERY STRONG ODOR OF FUEL WAS PRESENT, WHICH WAS NOTICED APPROXIMATELY A YEAR AND A HALF AGO. THE VEHICLE WAS NOT REPAIRED. THE DEALER (RAYMOND CHEVROLET IN ANTIOCH, ILLINOIS) WAS CONTACTED AND THE VEHICLE WAS TAKEN IN FOR DIAGNOSTIC TESTING A YEAR AND A HALF AGO; HOWEVER, NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Incident: May 17, 2011 · Filed: August 24, 2011

I OWN 4 CHEVROLET EXPRESS 3500'S AND TWO OF THE FOUR HAVE LEAKING GAS TANKS. *TR

Incident: July 2, 2011 · Filed: August 24, 2011

GAS TANK LEAKING. I OWN FOUR 2007 CHEVY EXPRESS 3500 AND TWO OF THE VEHICLES HAVE LEAKING GAS TANKS. *TR

Incident: December 1, 2010 · Filed: March 22, 2011

I GOT AN HUGE BANG AND JERK WHEN STARTING OFF FROM A STAND STILL. THE 2007 CHEVROLET EXPRESS 3500 WITH 6 LITRE ENGINE, ONLY HAD JUST 30,112 KM ON IT WHEN THIS FIRST STARTED TO HAPPEN. IT HAS NOT BEEN HEAVILY USED. NO TOWING OR HEAVY LOADS. IT CURRENTLY HAS 34088 KM ON THE TRUCK AND NOW DOES THE BANG AND JERK ALMOST EVERY TIME YOU START FROM A STAND STILL. RIGHT AFTER THAT FIRST TIME A RED CHECK ENGINE LIGHT ON DASHBOARD CAME ON. I BOUGHT AN INNOVA 3030 TO CHECK THE ERROR CODE. THE ERROR CODE WAS P0894 - I DID A SEARCH ON A SITE AND FOUND A NHTSA: ACTION NUMBER: 10021019 SERVICE BULLETIN NUMBER: 222381 FOR THIS CONDITION - SLIP CONDITION IN 2ND, 3RD, OR 4TH. *TR

Incident: December 1, 2009 · Filed: December 7, 2009

FUEL TANK LEAKING AT THE SEAM. *TR

Incident: February 27, 2009 · Filed: June 7, 2009

THE TRACTION CONTROL SYSTEM HAS BEGUN TO ACTUATE INTERMITTENTLY UNDER NORMAL DRIVING CONDITIONS. THE IMPROPER ENGAGEMENT OF THE TRACTION CONTROL SYSTEM IS USUALLY ACCOMPANIED BY AN ALARM AND FLASHING ABS WARNING LIGHT WHICH MAY OR MAY NOT RESET. THE VEHICLE WAS PURCHASED NEW IN DECEMBER OF 2006. THE SYSTEM FUNCTIONED CORRECTLY FOR THE FIRST TWO YEARS OF SERVICE AND THEN FAILED IN FEBRUARY OF 2009 WITHOUT WARNING. THE SYSTEM WILL ACTUATE EITHER WHILE DRIVING IN A STRAIGHT LINE OR MAKING TURNS ON DRY PAVEMENT. THE SEVERITY OF THE EVENT VARIES. SOMETIMES THE SYSTEM IS BRIEFLY ENGAGED WITHOUT SIGNIFICANT DISRUPTION TO THE VEHICLE DYNAMICS. AT OTHER TIMES, THE BRAKING IS APPLIED AGGRESSIVELY AND THE THROTTLE IS FULLY ATTENUATED. THIS CAN RESULT IN VARIOUS DANGEROUS BEHAVIORS SUCH AS VIOLENT LURCHING OF THE VEHICLE PULLING AWAY FROM A STOP LIGHT, LOSS OF POWER MERGING ONTO THE FREEWAY, SIGNIFICANT SLOWING OF THE VEHICLE BELOW LEGAL SPEEDS WHILE DRIVING DOWN A SURFACE ROAD OR FREEWAY AND COMPLETELY STOPPING IN INTERSECTIONS WHEN EITHER TURNING OR PROCEEDING ACROSS. THE VEHICLE HAS BEEN SERVICED THREE TIMES BY AN AUTHORIZED DEALER WITHOUT RESOLUTION OF THE PROBLEM. THE FIRST TIME THE SERVICE DEPARTMENT REPORTED THAT THEY ONLY READ A GENERAL FAULT CODE SO THEY UNDID AND RESECURED THE ELECTRICAL CONNECTORS TO THE ABS WHEEL SENSORS AND RESET THE FAULT CODES. THIS DID NOT FIX THE PROBLEM. THE SECOND TIME, THE DEALER REPLACED A SENSOR. THIS DID NOT FIX THE PROBLEM. THE THIRD TIME THE DEALER REPLACED THE CONTROL MODULE BUT THE PROBLEM IS STILL JUST AS BAD. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT HAS MADE THE VEHICLE UNSAFE TO USE. I AM AFRAID TO LET MY WIFE OR SON DRIVE IT ANYMORE. WHEN PULLING OUT OF OUR SUBDIVISION OR MAKING A LEFT HAND TURN IN AN INTERSECTION, I CANNOT BE CERTAIN IF THE VEHICLE IS GOING STOP UNEXPECTEDLY. *TR

Incident: July 21, 2007 · Filed: October 20, 2008

TL*THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT COULD NOT BE PULLED BACK OUT AFTER IT RETRACTED. HIS WIFE COULD NOT MOVE WHILE STRAPPED IN THE SEAT BELT. THERE WAS NO ROOM IN THE SEAT BELT; THEREFORE, SHE HAD TO RIDE IN THE VEHICLE WITHOUT BEING RESTRAINED. THE VEHICLE WAS TAKEN TO TWO DEALERS WITH OPPOSING OPINIONS. ONE DEALER STATED THAT HE WAS SUPPOSED TO PULL THE SEAT BELT OUT AND SHOULD BE ABLE TO HAVE "PLAY IN IT" AFTERWARDS. THE OTHER DEALER STATED THAT HE COULD DUPLICATE THE FAILURE AND THAT HE WAS NOT SUPPOSED TO HAVE "PLAY IN THE SEAT BELT". THE CURRENT MILEAGE WAS APPROXIMATELY 14,000 AND FAILURE MILEAGE WAS APPROXIMATELY 12,000. UPDATED 11/6/08 *CN UPDATED 11/10/08.*JB

Incident: July 9, 2008 · Filed: July 9, 2008

I TOOK MY 2007 CHEVY EXPRESS 15 PASSENGER VAN TO THE DEALERSHIP THIS MORNING TO HAVE "STRONGER" TETHERS INSTALLED, ALSO ADDITIONAL TETHERS INSTALLED. I WAS TOLD THAT THERE WERE NO OTHER TETHERS THAT COULD BE INSTALLED. ALSO, I WAS TOLD THAT THEY DO NOT HAVE ANYTHING STRONGER THAN WHAT IS ALREADY IN OUR VEHICLE. FROM EVERYTHING I HAVE READ THE VEHICLE INSTALLED TETHERS ONLY HOLD UP TO 48 LBS. OUR CARSEAT ALONE IS 30 LBS AND MY TWO CHILDREN ARE 40 AND 30 LBS EACH. THAT TELLS ME THAT NEITHER OF THEM ARE GOING TO BE SAFE WITH THE TETHER SYSTEM IN THE EVENT OF A CRASH IN OUR VEHICLE. NOW WE HAVE ANOTHER BABY ON THE WAY AND THEY ARE TELLING ME THERE IS NO WAY TO INSTALL ANOTHER TETHER SYSTEM INTO OUR VAN. HOW DO YOU PICK WHICH CHILDREN ARE PROTECTED FROM BEING THROWN FROM THE VEHICLE AND WHICH ONES ARE NOT? I HAVE READ OVER AND OVER AGAIN THAT YOU SHOULD "CONTACT THE DEALER FOR HELP WITH TETHERS" AND MY DEALER ACTED LIKE HE DID NOT EVEN KNOW WHAT THEY WERE. HELP! *TR

Incident: July 16, 2007 · Filed: June 12, 2008

TL*THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE SAFETY HANDLE ON THE VEHICLE, WHICH WAS USED TO ASSIST PASSENGERS ENTERING THE VEHICLE, LOOSENED FROM THE FRAME OF THE VEHICLE. THIS FAILURE OCCURRED AT LEAST 4-5 TIMES, BUT THE BAR DID NOT FULLY SEPARATE FROM THE VEHICLE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 16,000 AND FAILURE MILEAGE WAS APPROXIMATELY 11,000. UPDATED 07/15/08 *BF UPDATED 07/15/08