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NHTSA vehicle safety data

2020 Chevrolet Bolt EV Recalls, Ratings & Complaints

The 2020 Chevrolet Bolt EV has 8 NHTSA recall campaigns and 175 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.

NHTSA recall and complaint data for the 2020 Chevrolet Bolt EV, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2020 Chevrolet Bolt EV owner complaints

Owners have filed 175 complaints with NHTSA about the 2020 Chevrolet Bolt EV, describing incidents dated September 27, 2019 to October 21, 2026.

Most-cited components

  • Electrical System 95 complaints
  • Fuel/Propulsion System 32 complaints
  • Steering 23 complaints
  • Unknown or Other 21 complaints
  • Power Train 11 complaints
  • Engine 8 complaints

Of the 175 complaints on file, 7 report a crash and 4 a fire (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11773129 · Filed

    Recall 21V650 (GM N212345944) remedy not provided. The advanced diagnostic software (Software Final Remedy) was installed XXX. I bought the car used on XXX at 16,187 miles. While charging was still limited to 80% by the recall software, the software flagged the battery (DTC U362C-09) and propulsion…

  • ODI #11772815 · Filed

    Steering is stiff and fails to return to center. Problem is slowly getting worse.

  • ODI #11764769 · Filed

    Camera(s) stopped working altogether after intermittent issues. The vehicle has no functioning backup camera.

Read all 175 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2020 Chevrolet Bolt EV in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

High Voltage Battery May Catch Fire

NHTSA #24V812000 · Electrical System — Propulsion System — Traction Battery · NHTSA notice

Reported October 31, 2024 · General Motors, LLC

Potentially affected: 107 vehicles

Repair completion: 81.31% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N242470160 · Owners notified December 3, 2024

Recall group: Chevrolet Bolt EV and EUV batteries

Park outside only — fire risk while parked indoors or near structures.

Defect description

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.

Safety consequence

A battery fire increases the risk of injury.

Manufacturer remedy

Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

High Voltage Battery May Catch Fire

NHTSA #24V481000 · Electrical System — Propulsion System — Traction Battery · NHTSA notice

Reported June 27, 2024 · General Motors, LLC

Potentially affected: 72 vehicles

Repair completion: 95.83% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N242443000 · Owners notified August 1, 2024

Recall group: Chevrolet Bolt EV and EUV batteries

Park outside only — fire risk while parked indoors or near structures.

Defect description

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.

Safety consequence

A battery fire increases the risk of injury.

Manufacturer remedy

Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Fire Risk after Seat Belt Pretensioner Deployment

NHTSA #23V845000 · Structure — Body — Roof and Pillars · NHTSA notice

Reported December 14, 2023 · General Motors, LLC

Potentially affected: 6,771 vehicles

Repair completion: 87.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N232421970 · Owners notified January 24, 2024

Defect description

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Safety consequence

A fire increases the risk of injury.

Manufacturer remedy

Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Fire Risk after Seat Belt Pretensioner Deployment

NHTSA #22V930000 · Structure — Body — Roof and Pillars · NHTSA notice

Reported December 15, 2022 · General Motors, LLC

Potentially affected: 111,242 vehicles

Repair completion: 88.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N222383790 · Owners notified January 23, 2023

Defect description

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Safety consequence

A vehicle fire can increase the risk of injury.

Manufacturer remedy

Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

High Voltage Battery May Catch Fire

NHTSA #21V650000 · Electrical System — Propulsion System — Traction Battery · NHTSA notice

Reported August 20, 2021 · General Motors, LLC

Potentially affected: 52,414 vehicles

Repair completion: 98.06% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N212345940 · Owners notified October 1, 2021 · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Chevrolet Bolt EV and EUV batteries

Park outside only — fire risk while parked indoors or near structures.

Defect description

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

Safety consequence

A battery fire increases the risk of injury.

Manufacturer remedy

Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Incorrect Bolts Used To Attach Seat Belts

NHTSA #20V811000 · Seat Belts · NHTSA notice

Reported December 23, 2020 · General Motors, LLC

Potentially affected: 470 vehicles

Repair completion: 93.83% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N202322230 · Owners notified January 29, 2021

Defect description

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Safety consequence

If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Front Left Brake Caliper may Fracture

NHTSA #20V808000 · Service Brakes, Hydraulic — Foundation Components — Disc — Caliper · NHTSA notice

Reported December 22, 2020 · General Motors, LLC

Potentially affected: 464 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N202321400 · Owners notified January 29, 2021

Defect description

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV vehicles. These vehicles may have an improperly cast front left brake caliper that can fracture during a high-pressure braking event.

Safety consequence

If a brake caliper fractures and brake fluid is lost, the vehicle may experience reduced brake performance, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the casting lot number on the front left brake caliper and replace it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202321400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Rear Doors May Open While Driving

NHTSA #20V184000 · Latches/Locks/Linkages — Doors — Latch · NHTSA notice

Reported March 26, 2020 · General Motors LLC

Potentially affected: 897 vehicles

Repair completion: 98.99% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign A202298320 · Owners notified April 17, 2020

Defect description

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.

Safety consequence

If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.

Manufacturer remedy

GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Chevrolet Bolt EV model years

Check your 2020 Chevrolet Bolt EV VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chevrolet Bolt EV at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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