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NHTSA campaign 24V538000 · Chrysler campaign 72B

Chrysler Recall 24V-538: Vehicle Fire When Parked

  • Park outside
  • Recall influenced by NHTSA's Office of Defects Investigation

Owners are advised to park these vehicles outside and away from structures until the recall repair is done.

NHTSA recall 24V538000 (Chrysler campaign 72B) was reported by Chrysler (FCA US, LLC) on July 18, 2024, with 3,606 vehicles potentially affected (per NHTSA). NHTSA's record lists the Chrysler Pacifica Plug-In Hybrid for model years 2019–2021. Owners were notified on March 6, 2025, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V538000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Chrysler VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
24V538000 (also written 24V-538 or 24V538)
Filed by
Chrysler (FCA US, LLC)
Chrysler campaign number
72B
Report received
Potentially affected
3,606 vehicles (per NHTSA)
Component
Hybrid Propulsion System
Owners notified

Repair completion: 77.25% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 24V538000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Chrysler

All Chrysler recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 24V538000.

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Safety consequence

A vehicle fire increases the risk of injury.

Manufacturer remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 24V538000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.