NHTSA campaign 23V862000 · Tesla campaign SB-23-00-009
Tesla Recall 23V-862: Doors Can Be Unlocked During a Crash/FMVSS 214
NHTSA recall 23V862000 (Tesla campaign SB-23-00-009) was reported by Tesla, Inc. on December 19, 2023, with 120,423 vehicles potentially affected (per NHTSA). NHTSA's record lists the Tesla Model S and Tesla Model X for model years 2022–2023. Owners were notified on February 17, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V862000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Tesla VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V862000 (also written 23V-862 or 23V862)
- Filed by
- Tesla, Inc.
- Tesla campaign number
- SB-23-00-009
- Report received
- Potentially affected
- 120,423 vehicles (per NHTSA)
- Component
- Latches/Locks/Linkages — Doors — Latch
- Owners notified
- Safety standard
- FMVSS 214
Repair completion: 99.38% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V862000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Tesla
All Tesla recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 23V862000.
Defect description
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Safety consequence
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Manufacturer remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V862000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.