NHTSA campaign 23V654000 · Manufacturer campaign 97A
Ram Recall 23V-654: Rearview Image May Not Display/FMVSS 111
NHTSA recall 23V654000 (Manufacturer campaign 97A) was reported by Chrysler (FCA US, LLC) on September 28, 2023, with 272,911 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ram 2500, Ram 1500 and Ram 3500 for model years 2022–2024. Owners were notified on October 24, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V654000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ram VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V654000 (also written 23V-654 or 23V654)
- Filed by
- Chrysler (FCA US, LLC)
- Manufacturer campaign number
- 97A
- Report received
- Potentially affected
- 272,911 vehicles (per NHTSA)
- Component
- Back Over Prevention — Display Function
- Owners notified
- Safety standard
- FMVSS 111
Repair completion: 99.29% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V654000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V654000.
Defect description
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety consequence
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Manufacturer remedy
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V654000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.