NHTSA campaign 14V827000 · Manufacturer campaign 14696 and 14912
General Motors LLC Recall 14V-827: Ignition Lock Actuator may Bind
NHTSA recall 14V827000 (Manufacturer campaign 14696 and 14912) was reported by General Motors LLC on December 30, 2014, with 84,192 vehicles potentially affected (per NHTSA). NHTSA's record lists the Cadillac Escalade, Cadillac Escalade ESV, Cadillac Escalade EXT and more for model years 2011–2012. Owners were notified on February 12, 2015, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 14V827000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 14V827000 (also written 14V-827 or 14V827)
- Filed by
- General Motors LLC
- Manufacturer campaign number
- 14696 and 14912
- Report received
- Potentially affected
- 84,192 vehicles (per NHTSA)
- Component
- Electrical System — Ignition
- Owners notified
Repair completion: 63.29% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 14V827000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Cadillac
Cadillac Escalade
Cadillac Escalade ESV
Cadillac Escalade EXT
Chevrolet
Chevrolet Avalanche
Chevrolet Silverado
Chevrolet Suburban
Chevrolet Tahoe
GMC
GMC Sierra
GMC Yukon
GMC Yukon XL
NHTSA's recall notice
As NHTSA's recall record states it for campaign 14V827000.
Defect description
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Safety consequence
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Manufacturer remedy
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 14V827000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.