NHTSA campaign 12V537000
Toyota Recall 12V-537: Steering Intermediate Extension Shaft may Fail
NHTSA recall 12V537000 was reported by Toyota Motor Engineering & Manufacturing on November 14, 2012, with 669,705 vehicles potentially affected (per NHTSA). NHTSA's record lists the Toyota Prius for model years 2004–2009. Owners were notified on December 20, 2012, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 12V537000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Toyota VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 12V537000 (also written 12V-537 or 12V537)
- Filed by
- Toyota Motor Engineering & Manufacturing
- Report received
- Potentially affected
- 669,705 vehicles (per NHTSA)
- Component
- Steering
- Owners notified
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 12V537000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 12V537000.
Defect description
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Safety consequence
Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Manufacturer remedy
Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 12V537000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.