NHTSA vehicle safety data

2002 Cadillac Escalade EXT Recalls, Ratings & Complaints

The 2002 Cadillac Escalade EXT has 1 NHTSA recall campaign and 22 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Cadillac dealer.

NHTSA recall and complaint data for the 2002 Cadillac Escalade EXT, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2002 Cadillac Escalade EXT owner complaints

Owners have filed 22 complaints with NHTSA about the 2002 Cadillac Escalade EXT, describing incidents dated December 27, 2003 to June 19, 2015.

Most-cited components

  • Service Brakes 10 complaints
  • Engine 4 complaints
  • Electrical System 2 complaints
  • Tires 2 complaints
  • Air Bags 1 complaint
  • Electronic Stability Control (ESC) 1 complaint

Of the 22 complaints on file, 1 reports a crash; across all 22 complaints, owners report 6 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #10732316 · Filed

    SLOWING DOWN FOR A RED LIGHT, HAD MY FOOT ON THE BRAKE PEDAL. AS THE TRUCK SLOWED DOWN THE ABS SYSTEM TOOK OVER, CAUSING THE BRAKE PEDAL TO "PULSATE". I DIDNT THINK THE TRUCK WOULD STOP SO I SWERVED TO THE RIGHT IN ORDER TO MISS THE VEHICLE IN FRONT OF ME THAT HAD ALREADY STOPPED. LUCKILY MY TRUCK…

  • ODI #10726302 · Filed

    ANOTHER VEHICLE RAN STOP SIGN, I HAD TO STEP HARD ON BRAKE PEDAL TO AVOID AN ACCIDENT. SHORTLY AFTER I NOTICED THE BRAKE PEDAL GETTING CLOSER TO "BOTTOMING OUT" EACH TIME I APPLIED THE BRAKES. UPON ARRIVING HOME I FOUND, ON THE LEFT SIDE UNDERCARRIAGE BELOW THE BACK SEAT, FLUID DRIPPING AND…

  • ODI #10651875 · Filed

    I WAS DRIVING HOME. OUT OF NO WHERE MY DRIVERS SIDE - SIDE AIRBAG DEPLOYED SPONTANIOUSLY. I BEGAN LOSING CONTROL OF THE VEHICLE BECAUSE THE NOISE WAS SO LOUD, AND STARTELING THAT I THOUGHT SOMEONE STRUCK MY DRIVERS SIDE. I AM LEFT SIDE - HEARING IMPAIRED, MY WHOLE LEFT SIDE WENT NUMB AND BEGAN TO…

Read all 22 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2002 Cadillac Escalade EXT in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

GM/TAILGATE SUPPORT CABLE

NHTSA #04V129000 · Structure — Body — Tailgate — Hinge and Attachments · NHTSA notice

Reported March 17, 2004 · GENERAL MOTORS CORP.

Potentially affected: 3,662,211 vehicles

Manufacturer campaign 04007 · Owners notified September 18, 2004 · Vehicles built October 1, 2000 – July 31, 2002 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.

Safety consequence

ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.

Manufacturer remedy

DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.

Notes

GM RECALL NO. 04007.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Other Cadillac Escalade EXT model years

Check your 2002 Cadillac Escalade EXT VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Cadillac Escalade EXT at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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