2017 Buick Regal Recalls, Ratings & Complaints

Incident: March 25, 2025 · Filed: March 25, 2025

Noticed a recall regarding Buick Regal concerning break issues causing the valve to not operate correctly. Possibly the electronic break module not working properly and an update needed along with some parts. Recently the break valve was replaced because the break assist failed. Now, after running the vehicle for more than an hour or sometimes two, the same thing happens. My thoughts are that this affecting more vehicles than just the ones that were recalled.

Incident: December 23, 2024 · Filed: January 28, 2025

When i turn the car off the key will not allow me to remove it from ignition to the proper position to remove the key. This is a safety hazzard. I have to mess with the brakes, steering wheel and parking console and keep starting and turning off the car to get key removed. The dealer said they could not locate the problem however several of your other GM vehicles are having this issue. Please assist. I am being stranded in the dark in the cold with a car i cannot leave the key in or someone could steal the car, the doors will not lock with key in ignition.

Incident: October 21, 2024 · Filed: November 7, 2024

The contact owns a 2017 Buick Regal. The contact stated while driving approximately 15 MPH, the braking system suddenly malfunctioned and the brake pedal was firm while depressed, causing the braking distance to be extended. The vehicle was towed to the local dealer who diagnosed that the brake vacuum pump had failed and needed to be replaced. The vehicle was not yet repaired. The contact stated that the failure had previously occurred, and the vacuum pump was replaced by the dealer; however, the failure reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.

Incident: April 21, 2024 · Filed: April 22, 2024

The contact owns a 2017 Buick Regal. The contact stated while driving 80-85 MPH downhill and depressing the brake pedal, the brake pedal was rigid, failed to lower as needed, and the vehicle failed to respond. The Brake Assist warning light was illuminated. The contact stated that upon depressing the brake pedal harder, the brake pedal slightly travelled down and bounced back. Additionally, the steering wheel shuddered, and the vehicle failed to respond. The contact allowed the vehicle to gradually decelerate independently. The contact was able to drive to her destination at slower speeds. The contact related the failure to NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was taken to the dealer, where a fee was charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 165,000.

Incident: October 1, 2023 · Filed: October 12, 2023

I was driving on the interstate going up the mountain and my 2017 Regal started to choke going up the incline. I was pressing my gas to the floor and nothing when this happened I quickly pulled off to the side when I tapped my brakes they felt as if I was pressing on a concrete block. I was able to stop but it was pretty scary. I had no cell phone reception going up this mountain in the dark late at night, I had to slowly drive the car home which was a good 20 minutes to go. Turns out according to my dad my brake vacuum pump busted apart so he replaced the part, he bought a GM certified part. This happened again just this past week it’s been a month and a half since the first incident. I had to spend $600 on the same part and I took it to the dealership this time. The mechanic said the part I had gotten must’ve been a faulty part he couldn’t see what the issue was and why it again for the 2nd time going up the same mountain pretty much at the same spot it happened the first time. The only difference was this time I had no other issues happening I was using cruise control hardly used my brakes the entire trip when I pulled off the exit I tapped my brakes and again it was like I was pressing on concrete. Seems odd that this happened so close together. I’ve had a lot of issues with this car once it hit 100k in miles. Electrical issues, just weird random things happen briefly and then it’s fine.

Incident: May 18, 2023 · Filed: May 19, 2023

The contact owns a 2017 Buick Regal. The contact stated while driving 35 MPH and approaching a traffic light, the contact depressed the brake pedal, but the vehicle failed to stop as needed. The contact stated he used the parking brake to stop the vehicle. The contact stated that the brake assist warning light was illuminated after the failure had occurred. The contact continued driving the vehicle at 5 MPH to a nearby gas station and continued to use the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the brake vacuum pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 51,528.

Incident: November 17, 2021 · Filed: April 17, 2023

The contact owns a 2017 Buick Regal. The contact stated that while driving at 70 MPH, the brake pedal was depressed and traveled to the floorboard as the vehicle rear-ended another vehicle. It was unknown if any warning lights illuminated. The contact stated that no injuries were sustained. A police report was filed. The vehicle was towed to a collision repair facility. The contact stated he was unaware of the cause of the brake failure as well as what was repaired. The contact stated that the failure reoccurred in August of 2022 while driving at 70 MPH, the brake pedal was depressed and traveled to the floorboard as the vehicle rolled to a stop. The contact was once again unaware of any warning lights. The vehicle was towed to an independent mechanic where the vacuum brake booster and sensor were replaced. The contact stated that the failure reoccurred for a third time in April of 2023 while driving at 70 MPH, the brake pedal was depressed once again and traveled to the floor as the failed message " Vacuum Pump Brake Booster" was displayed. The vehicle was able to be driven to the contact's residence as he was awaiting a tow to the dealer for diagnosis and repairs. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall and opened a case. The contact was relating the failure to NHTSA Campaign Number: 22V465000 (Service Brakes, Hydraulic) however, the vehicle year, make, and model was not included. The failure mileage was 70,509.

Incident: September 17, 2022 · Filed: September 20, 2022

Brakes failed. This happened twice in 14 months. Vacuum Pump had to be replaced both times. The first time it happened it was sitting in a parking lot and we just started to pull out. The second time we were on a 4 lane highway in the fast lane and had to pull the car over through the lanes to the berm of the highway. No warning lights came on and no problems beforehand. The car has been well maintained and kept up to date with all maintenance.

Incident: July 30, 2021 · Filed: September 19, 2022

The contact owns a 2017 Buick Regal. The contact stated while her son was exiting a parking spot at 5 MPH and depressing the brake pedal, the vehicle failed to stop the vehicle. The contact stated no warning light was illuminated. The contact stated that the vehicle rolled to a stop. The driver took the vehicle to an independent mechanic and was informed that the vacuum pump needed to be replaced. The vehicle was repaired but experienced the failure a second time on 9/17/2022. The contact took the vehicle to another independent mechanic and was informed that the vacuum pump needed to be replaced a second time. The vehicle was repaired. The contact stated that the local dealer was notified of the first failure but not the second failure. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.

Incident: July 1, 2022 · Filed: July 25, 2022

The contact owns a 2017 Buick Regal. The contact stated while driving 80 MPH, the brake pedal seized while depressed, preventing the vehicle from immediately stopping. The brake assist warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a brake vacuum pump failure. The dealer informed the contact that the exhaust camshaft needed to be replaced and the computer needed to be reset. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.