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NHTSA vehicle safety data

2015 BMW 428XI Recalls & Complaints

The 2015 BMW 428XI has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized BMW dealer.

NHTSA recall and complaint data for the 2015 BMW 428XI. Recall data is refreshed daily from NHTSA.

2015 BMW 428XI owner complaints

Owners have filed 1 complaint with NHTSA about the 2015 BMW 428XI, describing incidents dated May 25, 2017.

Most-cited components

  • Electrical System 1 complaint
  • Steering 1 complaint
  • Unknown or Other 1 complaint

The complaint on file reports a crash, with 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11004306 · Filed

    1ST I WAS DRIVING AND MY STERRING WHEEL LOCKED UP ON ME AND I CRASHED... I REPORTED THE ISSUE TO BMW THEY INITATED AN INVESTIGATION THAT TOOK NEARLY 6MONTHS AND RULED NOT IN MY FAVOR... 2ND INCIDENT... MY HORN FAILED AND CAUSED AND ACCIDENT AFTER I HAD JUST GOTTEN MY VEHICLE SERVICED... I GOT THE…

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2015 BMW 428XI in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Water Pump Connector May Short Circuit

NHTSA #24V608000 · Engine and Engine Cooling — Cooling System — Pump · NHTSA notice

Reported August 13, 2024 · BMW of North America, LLC

Potentially affected: 720,796 vehicles

Repair completion: 38.8% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 28, 2025

Defect description

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Safety consequence

An electrical short increases the risk of a fire.

Manufacturer remedy

Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Improper Plating on Fuel Pump may Result in Stall

NHTSA #15V189000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported March 31, 2015 · BMW of North America, LLC

Potentially affected: 18,054 vehicles

Repair completion: 90.32% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified July 6, 2015

Defect description

BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

Safety consequence

If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Manufacturer remedy

BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other BMW 428XI model years

Check your 2015 BMW 428XI VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your BMW 428XI at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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