NHTSA vehicle safety data

2014 BMW 428XI Recalls & Complaints

The 2014 BMW 428XI has 1 NHTSA recall campaign and 5 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized BMW dealer.

NHTSA recall and complaint data for the 2014 BMW 428XI. Recall data is refreshed daily from NHTSA.

2014 BMW 428XI owner complaints

Owners have filed 5 complaints with NHTSA about the 2014 BMW 428XI, describing incidents dated May 12, 2017 to July 9, 2019.

Most-cited components

Electrical System 1 complaint
Engine 1 complaint
Exterior Lighting 1 complaint
Fuel/Propulsion System 1 complaint
Power Train 1 complaint
Unknown or Other 1 complaint

Newest complaints

ODI #11231762 · Filed July 14, 2019
CAR WAS STATIONARY THE CAR DOORS GET STUCK IN LOCKED STATE AND WILL NOT UNLOCK FROM INSIDE. THIS HAPPENS WHEN VEHICLE IS PARKED AFTER A DRIVE OR WHEN YOU START UP THE VEHICLE AND IT IS IN PARKED POSITION. THIS IS A SAFETY ISSUE AS THE DRIVER OR PASSENGER CAN GET LOCKED INSIDE THE CAR. THIS HAPPENS…
ODI #11190455 · Filed March 21, 2019
DIVING DOWN A STREET THE FUEL PUMP SHORTED OUT CAUSING THE FUEL PUMP MODULE TO BURN UP . THIS CAUSED THE CAR TO LOSE COMPLETE POWER AND TURN OFF I WAS PULLING AWAY FROM A STOP LIGHT AT THE TIME IN THE MIDDLE OF TRAFFIC. CAR HAD TO COAST ACROSS SEVERAL LANES TO A PARKING LOT THEN BE TOWED TO A…
ODI #11154799 · Filed November 29, 2018
ERRATIC AND INCREASINGLY INTERMITTENT FAILURE IN ITS REAR RIGHT TURN SIGNAL AND REAR BRAKE LIGHT - IDENTICAL TO ISSUE FOR WHICH TWO PRIOR RECALLS HAVE BEEN ISSUED. BWM APPEARS NOT TO HAVE FIXED THE PROBLEM. I SUBMITTED THE ATTACHED CORRESPONDENCE TO BMW WITH A REQUEST THAT THEY REIMBURSE THE EXPENSE…

Read all 5 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2014 BMW 428XI in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA21-002: Desiccated Air Bag Inflator Rupture
Open since September 17, 2021

Open and recently closed NHTSA defect investigations

Improper Plating on Fuel Pump may Result in Stall

NHTSA #15V189000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported March 31, 2015 · BMW of North America, LLC

Potentially affected: 18,054 vehicles

Repair completion: 90.32% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified July 6, 2015

Defect description

BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

Safety consequence

If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Manufacturer remedy

BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2014 BMW 428XI. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

5 owner complaints have been filed with NHTSA for the 2014 BMW 428XI.

Electrical System

ODI #11231762

Incident: July 9, 2019 · Filed: July 14, 2019

CAR WAS STATIONARY THE CAR DOORS GET STUCK IN LOCKED STATE AND WILL NOT UNLOCK FROM INSIDE. THIS HAPPENS WHEN VEHICLE IS PARKED AFTER A DRIVE OR WHEN YOU START UP THE VEHICLE AND IT IS IN PARKED POSITION. THIS IS A SAFETY ISSUE AS THE DRIVER OR PASSENGER CAN GET LOCKED INSIDE THE CAR. THIS HAPPENS DUE TO FAILED LOCK ACTUATOR AND POSSIBLE MECHANICAL FAILURE IN THE DOOR LOCK MECHANISM. THIS ISSUE IS EXTREMELY WIDESPREAD YET THERE IS NO RECALL FROM BMW ON THIS ISSUE. I'VE EXPERIENCED THIS ISSUE 3 ADDITIONAL TIMES SINCE I PURCHASED THIS VEHICLE IN APRIL OF 2018.

Power Train; Fuel/Propulsion System

ODI #11190455

Incident: March 18, 2019 · Filed: March 21, 2019

DIVING DOWN A STREET THE FUEL PUMP SHORTED OUT CAUSING THE FUEL PUMP MODULE TO BURN UP . THIS CAUSED THE CAR TO LOSE COMPLETE POWER AND TURN OFF I WAS PULLING AWAY FROM A STOP LIGHT AT THE TIME IN THE MIDDLE OF TRAFFIC. CAR HAD TO COAST ACROSS SEVERAL LANES TO A PARKING LOT THEN BE TOWED TO A DEALERSHIP. AS I PRESSED THE ACCELERATOR THE CAR JOLTED FORWARD THEN THE MOTOR TURNED OFF AND MIL CAME ON

Exterior Lighting

ODI #11154799

Incident: November 27, 2018 · Filed: November 29, 2018

ERRATIC AND INCREASINGLY INTERMITTENT FAILURE IN ITS REAR RIGHT TURN SIGNAL AND REAR BRAKE LIGHT - IDENTICAL TO ISSUE FOR WHICH TWO PRIOR RECALLS HAVE BEEN ISSUED. BWM APPEARS NOT TO HAVE FIXED THE PROBLEM. I SUBMITTED THE ATTACHED CORRESPONDENCE TO BMW WITH A REQUEST THAT THEY REIMBURSE THE EXPENSE OF THE REPAIR, AND THEY HAVE DECLINED BASED ON (I) THE FACT THAT THE VEHICLE IS OUT OF WARRANTY, AND (II) I DID NOT HAVE THE VEHICLE REPAIRED AT A BMW DEALER. THE CLOSEST BMW DEALER TO ME IS 135 MILES AWAY, AND THE VEHICLE IS UNSAFE TO DRIVE WITHOUT REAR LIGHTS.

Unknown or Other

ODI #11131870

Incident: August 23, 2018 · Filed: September 27, 2018

PASSENGER DOOR HANDLE WILL NOT OPEN LOCK TO DOOR UPON FIRST PULL OF HANDLE. THE INTERIOR DOOR HANDLE IS DESIGNED TO OPEN BOTH THE LOCK AND THE DOOR LATCH BUT THE HANDLE FAILED TO START OPENING THE LOCK AT 41K MILES AND NOW REQUIRES THE USE OF THE ELECTRIC KEY FOB OR BUTTON IN THE CENTER CONSOLE. IF THE CAR DOES NOT HAVE POWER THE DOOR WILL NOT UNLOCK AT ALL.

Vehicle Speed Control; Engine

ODI #10985512

Incident: May 12, 2017 · Filed: May 13, 2017

VEHICLE OVERHEATED WHILE DRIVING ON HIGHWAY (I-15, SOUTH OF SLC), TRAVELING AT 60 MPH IN HEAVY TRAFFIC. AIR TEMPERATURE OF AIR CONDITIONING SET TO "MAX AC" STARTED TO BLOW HOT AIR, APPROXIMATELY 2 MINUTES LATER ENGINE OVERHEATING ALERT CAME ON AND VEHICLE BEGAN TO DECELERATE. TOP VEHICLE SPEED WAS IMMEDIATELY LIMITED TO APPROXIMATELY 20 MPH. TRAFFIC WAS HEAVY AND I HAD TO CROSS 3 LANES OF 60+ MPH TRAFFIC TO GET TO THE SHOULDER, CAUSING A SIGNIFICANT TRAFFIC HAZARD TO BOTH OTHER VEHICLES AND MYSELF. THIS EXACT SAME THING HAPPENED TO ME IN MY 2007 328I IN 2008 - I WAS TRAVELING ON A HIGHWAY IN SEATTLE WHEN THE CAR OVERHEATED, DISPLAYED A WARNING THAT WENT FROM ORANGE TO RED IN APPROXIMATELY A ONE MINUTE PERIOD, AND THEN DECELERATED. I WAS ALSO IN A DANGEROUS SITUATION IN THE FIRST INCIDENT BECAUSE I WAS IN COMMUTER TRAFFIC AND FORCED A SEMI BEHIND ME TO BRAKE HEAVILY BARELY AVOIDING ME. THIS IS CLEARLY A KNOWN ISSUE. THE LOCAL BMW DEALER SAID THEY'VE SEEN THIS ISSUE REPEATEDLY, AND THERE ARE MANY REPORTS ONLINE - ESPECIALLY RELATED TO THE 2007 328I. THE BMW DEALER SHARED THAT THIS IS FREQUENTLY RELATED TO A FAULTY WATER PUMP BUT HAS NOT CONFIRMED YET THAT THIS IS THE ISSUE WITH MY 428I XDRIVE. I SEARCHED THE BMW DATABASE AND THERE ARE NO OUTSTANDING RECALLS ON MY VEHICLE. THE VEHICLE CURRENTLY HAS APPROXIMATELY 19,000 MILES ON IT. IN THE PREVIOUS INCIDENT, MY VEHICLE ALSO HAD LESS THAN 20,000 MILES OF USE.

Other BMW 428XI model years

Check your 2014 BMW 428XI VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your BMW 428XI at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a BMW VIN