Reliability & cost of ownership
Infiniti M Reliability & Common Problems
How reliable is the Infiniti M? Compare every model year side by side — NHTSA recalls, owner complaints, and crash-test stars where on file — then open the year you're shopping for its AI reliability outlook where NHTSA has enough data.
Infiniti M problems by model year
3 recall entries across 2 model years and 15 owner complaints across 7 model years on file, sourced from the federal NHTSA database. We couldn't confirm the NHTSA recall list for the remaining 5 model years — check the VIN at nhtsa.gov/recalls.
| Year | Recalls | Complaints | NCAP stars | Full report |
|---|---|---|---|---|
| 2012 M | 2 | 1 | No overall rating on file | Recalls & complaints → |
| 2011 M | 1 | 5 | No overall rating on file | Recalls & complaints → |
| 2009 M | Not confirmed | 1 | No overall rating on file | Recalls & complaints → |
| 2008 M | Not confirmed | 1 | No overall rating on file | Recalls & complaints → |
| 2007 M | Not confirmed | 3 | No overall rating on file | Recalls & complaints → |
| 2004 M | Not confirmed | 2 | No overall rating on file | Recalls & complaints → |
| 2003 M | Not confirmed | 2 | No overall rating on file | Recalls & complaints → |
Most-complained-about components
Owner complaints filed with NHTSA against the Infiniti M, grouped by the component each complaint names — the fastest read on where this model gives trouble.
- fuel system, gasoline4 complaints
- power train3 complaints
- electrical system2 complaints
- steering2 complaints
- engine and engine cooling1 complaint
- equipment1 complaint
- latches/locks/linkages1 complaint
- seats1 complaint