NHTSA vehicle safety data

2004 Infiniti M Recalls & Complaints

We couldn't confirm the NHTSA recall list for the 2004 Infiniti M right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 2 owner complaints are on file.

NHTSA recall and complaint data for the 2004 Infiniti M.

2004 Infiniti M owner complaints

Owners have filed 2 complaints with NHTSA about the 2004 Infiniti M, describing incidents dated September 1, 2009 to September 9, 2010.

Most-cited components

Fuel/Propulsion System 2 complaints

Newest complaints

ODI #10450092 · Filed March 2, 2012
AFTER APPROX. 60,000 MILES I BEGAN TO STALL OUT. THIS HAPPENED 2 TIMES BEFORE I COMPLETELY FIGURED OUT THAT I WAS OUT OF GAS BUT YET MY FUEL GAUGE READ HALF A TANK OR MORE. AFTER STALLING A 3RD TIME AND FOUND OUT THAT IT WAS MISREADING THE FUEL LEVEL AND LUCKILY I HAD PURCHASED A GAS JUG TO CARRY IN…
ODI #10445823 · Filed January 30, 2012
GAS GAUGE ASSEMBLY WAS GIVING INCORRECT AMOUNT OF FUEL IN THE TANK. I RAN OUT OF GAS AND WAS STRANDED BACK IN 2009. HAD INFINITI REPLACE AND FIXED THE UNIT. NOW TWO YEARS AND ABOUT 20K MILES LATER THE FUEL GAUGE ASSEMBLY IS NOT WORKING AGAIN AS CONFIRMED BY INFINITI SERVICE TODAY (1/30/2012). I'VE…

Read all 2 complaints

We couldn't confirm the NHTSA recall list for the 2004 Infiniti M right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

try.vin has no NCAP crash-test rating on file for the 2004 Infiniti M. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2004 Infiniti M.

Fuel System, Gasoline

ODI #10450092

Incident: September 9, 2010 · Filed: March 2, 2012

AFTER APPROX. 60,000 MILES I BEGAN TO STALL OUT. THIS HAPPENED 2 TIMES BEFORE I COMPLETELY FIGURED OUT THAT I WAS OUT OF GAS BUT YET MY FUEL GAUGE READ HALF A TANK OR MORE. AFTER STALLING A 3RD TIME AND FOUND OUT THAT IT WAS MISREADING THE FUEL LEVEL AND LUCKILY I HAD PURCHASED A GAS JUG TO CARRY IN MY TRUNK AT ALL TIMES. INFINITI REFUSED TO GIVE ME A FREE EVALUATION, $140 COST, AND I ENDED UP HAVING THE SENDING UNIT REPLACED 700$ PLUS IN REPAIR. AFTER ALL THIS THE CAR HAD THE SAME PROBLEMS. DURING THESE TIMES IN STALLED I WAS ON A MAJOR BRIDGE IN NORTHERN NEW JERSEY. IN PANIC I TRIED TO GET ONTO THE SHOULDER AND FEEL MY CAR SEAT MY ALSO BE OFF-ALIGNMENT NOW DUE TO TRYING TO JERK MY BODY AROUND TO SEE TRAFFIC COMING ON THE BRIDGE WHEN MY CAR COMPLETELY STOPPED. I NOW HAVE A CAR THAT STILL NEEDS A NEAR INSTRUMENT CLUSTER, AND MAYBE A BROKEN DRIVER'S SEAT. I SPEND APPROX. $1200-$1500 IN TOWING/REPAIRS/GAS AND MANY MORE IN HEADACHES.TO MAKE MATTERS WORSE THE WHEN I STALLED I HAD TO LEAVE MY CAR FOR HOURS IN A PARKING LOT UNTIL I COULD GET GAS OR A TOW, AND A ROCK HIT MY WINDSHIELD FROM THE BRIDGE ABOVE AND NOW HAVE A CRACKED. INFINITI HAS TAKEN NO RESPONSIBILITY IN THIS MANNER AND AFTER SPENDING A LOT OF MONEY (AN ADDITIONAL $100 FOR A USED TEMPORARY INSTRUMENT CLUSTER AND $140 FOR THE ESTIMATE AT THE DEALERSHIP), I STILL HAVE A CAR THAT NEEDS A NEW INSTRUMENT CLUSTER, WINDSHIELD, AND PROBABLY A DRIVER SEAT PART THAT CONTROLS THE MOVEMENT. THEY DIDN'T EVEN OFFER A DISCOUNT FOR REPAIRS.NOW, I CAN'T SELL THE CAR MORALLY WITHOUT TELLING THE BUYER OF THE ISSUES. I DON'T WANT TO CONTINUE TO DRIVE AN UNSAFE VEHICLE, AND I DON'T KNOW WHAT TO DO .... I FEEL THAT 2003-2004 INFINITI M45 OWNERS ARE BEING PUNISHED BECAUSE THIS CAR WAS ONLY MADE FOR 2 YEARS AND BECAUSE OF THE HIGH PRICE TAG THERE AREN'T AS MANY SOLD IN THE US. THAT DOESN'T MEAN THIS ISN'T A HUGE ISSUE. *TR

Fuel System, Gasoline

ODI #10445823

Incident: September 1, 2009 · Filed: January 30, 2012

GAS GAUGE ASSEMBLY WAS GIVING INCORRECT AMOUNT OF FUEL IN THE TANK. I RAN OUT OF GAS AND WAS STRANDED BACK IN 2009. HAD INFINITI REPLACE AND FIXED THE UNIT. NOW TWO YEARS AND ABOUT 20K MILES LATER THE FUEL GAUGE ASSEMBLY IS NOT WORKING AGAIN AS CONFIRMED BY INFINITI SERVICE TODAY (1/30/2012). I'VE READ MANY POST WHERE THIS SEEMS TO BE AN ISSUE WITH THE 2003-2004 M45 MODELS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Other Infiniti M model years

Check your 2004 Infiniti M VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Infiniti M at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check an Infiniti VIN