NHTSA vehicle safety data

2009 Infiniti M Recalls & Complaints

We couldn't confirm the NHTSA recall list for the 2009 Infiniti M right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 1 owner complaint is on file.

NHTSA recall and complaint data for the 2009 Infiniti M.

2009 Infiniti M owner complaints

Owners have filed 1 complaint with NHTSA about the 2009 Infiniti M, describing incidents dated December 21, 2011.

Most-cited components

Power Train 1 complaint

Newest complaints

ODI #10442230 · Filed January 3, 2012
I RECENTLY BOUGHT A 2009 INFINITI M35. MY VEHICLE AND PROBABLY MANY OTHER 2009 INFINITIS WITH THE 7-SPEED TRANSMISSION HAS THE FOLLOWING ISSUES: 1) HARSH DOWNSHIFTS: THE VEHICLE SUDDENLY DOWNSHIFTS AND THIS ACTION BRAKES THE VEHICLE SIGNIFICANTLY WITHOUT THE DRIVER'S WILL. IF THERE IS ANOTHER…

Read the full complaint

We couldn't confirm the NHTSA recall list for the 2009 Infiniti M right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

try.vin has no NCAP crash-test rating on file for the 2009 Infiniti M. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2009 Infiniti M.

Power Train

ODI #10442230

Incident: December 21, 2011 · Filed: January 3, 2012

I RECENTLY BOUGHT A 2009 INFINITI M35. MY VEHICLE AND PROBABLY MANY OTHER 2009 INFINITIS WITH THE 7-SPEED TRANSMISSION HAS THE FOLLOWING ISSUES: 1) HARSH DOWNSHIFTS: THE VEHICLE SUDDENLY DOWNSHIFTS AND THIS ACTION BRAKES THE VEHICLE SIGNIFICANTLY WITHOUT THE DRIVER'S WILL. IF THERE IS ANOTHER VEHICLE FOLLOWING CLOSELY IT MIGHT CRASH THE INFINITI FROM BEHIND. 2) LAG OF POWER: SOMETIMES THE CAR IS "SEARCHING" FOR THE RIGHT GEAR, RESULTING IN A LAG OF POWER. THIS IS VERY DANGEROUS ESPECIALLY WHILE MERGING INTO HIGHWAYS SINCE THE CAR SOMETIMES DELAYS/REFUSES TO ACCELERATE. 3) DOWNSHIFTS AT WRONG TIME: I WILL DESCRIBE THIS ISSUE USING AN EXAMPLE. ASSUME YOU MAKE A FULL STOP AT A STOP SIGN. THE CAR STILL HAS 2ND OR 3RD GEAR EVEN IF THE CAR HAS STOPPED COMPLETELY. WHEN YOU BEGIN ACCELERATING THE CAR DOWNSHIFTS TO 1ST GEAR, WHICH PUSHES THE CAR FORWARD IN A VERY HARSH WAY. VERY DANGEROUS IN CITY DRIVING. (IMAGINE WHAT HAPPENS WHEN YOU DOWNSHIFT FORM 3RD OR 2ND GEAR TO 1ST GEAR WHILE THE CAR IS MOVING WITH 5-10MPH AND 2500RPM). THIS ABOVE ISSUES EXIST NOT ONLY IN THE 2009 M35 MODEL BUT IN OTHER MODELS WITH THE 7-SPEED TRANSMISSION LIKE THE 2009 G37 AND OTHERS. THE ISSUE PROBABLY EXISTS IN LATER YEAR MODELS. ON 1/2/2012 I HAD A CALL WITH INFINITI CUSTOMER AFFAIRS, THEY VERIFIED THAT INFINITI IS AWARE OF THE ISSUE AND THAT THEY ARE WORKING ON A SOFTWARE UPDATE. HOWEVER, SOME VEHICLES HAVE BEEN ALREADY 3-YEARS OLD AND THEIR OWNERS ARE STILL WAITING FOR A FIX. MOREOVER INFINITI RELEASED TECHNICAL BULLETIN ITB09-032B TO ADDRESS THE HARSH DOWNSHIFT ISSUE, BUT IN MY OPINION THAT ONLY PARTIALLY IMPROVED THE ISSUE. THERE ARE PLENTY OF INTERNET SITES WHERE MANY OTHER INFINITI CUSTOMERS COMPLAINT ABOUT THE 7-SPEED TRANSMISSION. HERE IS JUST ONE LINK. HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX/.F1FBF24?DISPLAYRECENT. *TR

Other Infiniti M model years

Check your 2009 Infiniti M VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Infiniti M at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check an Infiniti VIN