1999 Yamaha Road Star Recalls & Complaints

Incident: November 8, 2009 · Filed: February 12, 2010

ON MY YAMAHA ROAD STAR MOTORCYCLE THERE IS WHAT I THOUGHT A SOLID RUBBER BUMPER ON THE SHOCK ABSORBER. THIS IS THERE AS A CUSHION IN CASE THE SUSPENSION SHOULD BOTTOM OUT. THE SHOCK ABSORBER IS MOUNTED INSIDE THE SPRING AND IS A SINGLE UNIT MOUNTED UNDER THE MOTORCYCLE. NOT LIKE THE DUAL SHOCK/SPRINGS SEEN ON SOME MOTORCYCLES. ON MY MOTORCYCLE WHAT I THOUGHT WAS A SOLID RUBBER BUMPER TURNED OUT TO BE A SPONGY LOOKING MATERIAL WITH A BLACK COVERING TO MAKE IT LOOK LIKE SOLID RUBBER. THE BLACK COVERING HAS NOW DETERIORATED AWAY AND THE SPONGY LOOKING MATERIAL IS NOW EXPOSED AND FLAKING AWAY PIECE BY PIECE. AUTOMOBILE SUSPENSION BUMPERS ARE IN FACT MADE OF SOLID RUBBER AND LAST FOR THE LIFE OF THE CAR AND BEYOND. MINE IS NOT THE ONLY MOTORCYCLE THAT HAS EXPERIENCED THIS FAILURE. THE SAFETY ISSUE IS THIS: WITH THE BUMPER GONE IT WOULD BE POSSIBLE FOR THE MOTORCYCLE SUSPENSION TO BOTTOM OUT METAL TO METAL WITH SUFFICIENT FORCE TO BREAK SOMETHING. A SUDDEN FAILURE OF THE REAR SUSPENSION AT SPEED COULD EASILY RESULT IN A CRASH THAT WOULD ALMOST CERTAINLY INJURE THE RIDER AND POSSIBLY OTHERS. I AM ASKING OTHERS WHO HAVE EXPERIENCED THIS FAILURE TO REPORT TO YOU. YAMAHA SHOULD BE DIRECTED TO IMMEDIATELY ISSUE A SAFETY RECALL AND REPAIR THE DEFECT ON THE AFFECTED MOTORCYCLES. ALSO, NOTIFICATION TO OWNERS SHOULD BE PROCESSED IMMEDIATELY. I HAVE ALMOST 40 YEARS OF TECHNICAL EXPERIENCE IN THE AUTOMOTIVE FIELD AND I KNOW THIS CAN BE A POTENTIALLY DANGEROUS SITUATION ESPECIALLY TO UNSUSPECTING RIDERS. MY MOTORCYCLE IS A 1999 BUT THE OTHER ONE I HEARD OF THIS HAPPENING TO OWNS A NEWER MODEL. *TR

Filed: September 30, 2008

1999 YAMAHA 1600 ROADSTAR RECALL FOR TRANSMISSION. *NJ THE CONSUMER STATED WHEN THE BIKE WAS RETURNED TO HIM AFTER HAVING THE RECALL WORK DONE ON THE TRANSMISSION, IT WAS LOCKING UP IN 2ND GEAR. WHEN THE CONSUMER RETURNED TO THE DEALER, HE WAS TOLD TO COME BACK AT A LATER TIME. THE CONSUMER DID NOT RETURN TO THE DEALER UNTIL THE SPRING AND WAS TOLD TOO MUCH TIME HAD ELAPSED FROM THE ORIGINAL WORK DATE AND THERE WERE TOO MANY MILES ON THE MOTORCYCLE. RECALL 06V397000. *JB

Incident: May 30, 2008 · Filed: June 17, 2008

I LEARNED OF THE YAMAHA 1999 ROADSTAR RECALL AND TOOK MY BIKE IN TO A YAMAHA DEALER TO BE FIXED. MY BIKE HAD BEEN RUNNING GREAT WITH NO PROBLEMS WHATSOEVER. THE DEALER HAS HAD THE BIKE NOW FOR 8 WEEKS. THEY GOT THE BIKE BACK TOGETHER A COUPLE OF WEEKS AGO AND IT FIRED UP. I WENT TO RIDE IT HOME AND THE DEALER TOLD ME THAT IT WOULD COUGH AND BLOW BLACK SMOKE, BUT TO KEEP ON RIDING IT. IT DIED OUT ON ME AFTER ABOUT 20 MILES AND I HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP. THE DEALER HAS GIVEN US THE RUN AROUND THE ENTIRE TIME THEY HAVE HAD THE BIKE. NOW, IT WILL NOT RUN AT ALL AND THEY ARE SUGGESTING THAT I SPEND OVER 1000.00 JUST IN PARTS TO REPLACE PARTS THAT WERE NOT BAD IN THE FIRST PLACE. THEY DID SOMETHING WRONG TO IT DURING THE PROCESS OF REPLACING THE RECALLED PARTS AND NOW THEY WANT ME TO PAY FOR THEIR MISTAKES. THEY DISTURBED THE ELECTRICAL COMPONENTS AND SHORTED OUT MODULE AND POSSIBLY THE COMPUTER. THEY ARE BLAMING ME FOR THE YEAR OF THE BIKE BEING 9 YEARS OLD. WELL, THE BIKE ONLY HAS 20,000 MILES ON IT AND IT HAS NEVER HAD A PROBLEM NEVER. MY HUSBAND CALLED THE YAMAHA CUSTOMER SERVICE TO FILE A COMPLAINT WITH THEM AS WELL. YAMAHA TOLD US THAT IT WAS NOT THEIR PROBLEM THAT IT WAS BETWEEN US AND THE DEALER. WHAT CAN WE DO TO RESOLVE THIS PROBLEM? I NOW HAVE A BIKE THAT IS NOT IN RUNNING CONDITION AT ALL AND THE DEALER CANNOT FIX THE BIKE. PLEASE HELP US. *TR

Incident: February 5, 2007 · Filed: April 13, 2007

TL* - THE CONTACT OWNS A 1999 YAMAHA ROADSTAR WITH A CURRENT AND FAILURE MILEAGE OF 75000 MILES. THE STEEL FRAME THAT THE MONO SHOCK BOLTS CRACKED. THE CONTACT STATED THAT WHEN RIDING LESS THAN 5 MPH AND HITTING A BUMP THE SHOCKS WOULD NOT RESPOND. HE TOOK THE MOTORCYCLE TO A DEALER, EASTERN MOTOR SPORTS SOUTH, AND WAS TOLD THAT HE NEEDED A NEW FRAME. THE MANUFACTURER SOLD THE CONTACT A NEW FRAME AT HALF PRICE. THE DEALER COULD NOT DETERMINE HOW THE STEEL FRAME FAILED. *AK

Incident: October 24, 2006 · Filed: November 24, 2006

I RECEIVED A SAFETY RECALL NOTICED AND I CONTACTED ALL THE AUTHORIZED DEALERS IN TOWN AND AFTER 4 WEEKS I AM STILL WAITING FOR PARTS AND SERVICE. IS THERE ANYWAY YOU CAN SPEED UP THIS PROCESS AND GET MY MODIFICATION COMPLETED SO I CAN ENJOY 80 DEGREE WEATHER ON MY YAMAHA ROADSTAR?!! *JB

Incident: November 3, 2006 · Filed: November 8, 2006

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. HOWEVER THERE WAS A NHTSA RECALL, #06V397000, REGARDING THE POWER TRAIN:MANUAL TRANSMISSION. THE SERVICE DEALER DID NOT HAVE THE PARTS AVAILABLE TO PERFORM THE RECALL WORK. THE CONSUMER STATED THE BIKE IS BEING FIXED. UPDATED 12/05/06. *JB

Incident: October 16, 2005 · Filed: November 7, 2005

DT: CONTACT STATED THE FRAME ON MOTORCYCLE SEVERELY CRACKED AT THE REAR SHOCK MOUNT. THIS HAPPENED WITHOUT WARNING AND HAS CAUSED THE UNSAFE TO RIDE.. DEALER CONTACTED THE MANUFACTURER, AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE FRAME. THEY OFFERED NO FREE REMEDY. *AK THE CONSUMER STATED HE OBSERVED RUST ONT HE FRAME WHICH CAUSED THE CRACKING. THE CONSUMER CONTACTED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. UPDATED 11/29/05*JB

Incident: May 18, 2004 · Filed: May 18, 2004

CONSUMER STATES HE WAS JUST IN A ACCIDENT WITH HIS MOTORCYCLE, WHERE THE KICK STAND SCREW CAME OUT. THE CONSUMER DISCOVERED THERE WAS A RECALL ON THE MOTORCYCLE LIKE HIS. THE RECALL STATED THAT THE SIDE STAND SWITCH SCREW COULD LOOSEN DUE TO ENGINE HEAT AND NOT FUNCTION PROPERLY. THE CONSUMER EXPERIENCED THE SAME PROBLEM AND SUBSEQUENTLY WAS INJURED. *JB

Incident: January 13, 2004 · Filed: January 28, 2004

WHILE DRIVING 65 MPH WELD ON THE CROSS BARS OF THE HANDLE BARS GAVE WAY. VEHICLE ALMOST COLLIDED WITH A RETAINER WALL. *AK

Filed: April 30, 2003

THE HEAD LIGHT LENS FELL OFF THE VEHICLE. *JB