2000 Victory V92 Recalls & Complaints

Incident: September 10, 2011 · Filed: March 13, 2014

THIS MOTORCYCLE SLAMS INTO 2ND GEAR WHEN SHIFTING TO 3RD! ALMOST GOT RUN OVER BY AS TRACTOR TRAILER! THIS IS A DANGEROUS PRODUCT, WELL DOCUMENTED. WHY AREN'T YOU FORCING POLARIS TO FIX THIS?? SOMEBODY IS GOING TO GET KILLED. THE RECALL POLARIS HAS DOESN'T COVER THESE BIKES IF THEY ARE BOUGHT SECOND HAND, OR ARE PAST THE RECALL DATE(INTENTIONALLY SET FOR AFTER THESE PROBLEMS ARISE). THIS TRANSMISSION WILL SEIZE ONE DAY,M HOPEFULLY I SURVIVE! *TR

Incident: April 8, 2010 · Filed: July 14, 2012

THE MOTORCYCLE WILL NOT GO IN FOURTH GEAR.. IT JERKS AND HAS A BAD NOISE COMING FROM THE TRANSMISSION WHEN IN FOURTH GEAR. I UNDERSTAND THAT THERE WAS A RECALL ON THIS PROBLEM. WHEN I CALLED VICTORY, I WAS TOLD THE BIKE HAD THE NEW REDESIGNED TRANSMISSION. HILLTOP CYCLE OF WYTHEVILLE VA. SAID IT WAS SCHEDULED BY THE OWNER TO HAVE THE TRANSMISSION REPLACED. BUT DECIDED NOT TO AT THE LAST MINUTE. I BOUGHT THE MOTORCYCLE FROM HILLTOP CYCLE OF WYTHEVILLE VA. WITH NO KNOWLEDGE OF THIS PROBLEM, NOR WAS I MADE AWARE OF IT BY [XXX] (OWNER OF HILLTOP) WHO SOLD ME THE BIKE!!!! IT IS A MIRACLE THAT I WASN'T KILLED ON THE INTERSTATE, HAD THE TRANSMISSION LOCKED UP, LOCKING UP THE BACK TIRE. HOW CAN YOU BE ALLOWED TO DO THIS TO CONSUMERS??? VICTORY AWARE OF THE PROBLEM, REDESIGNED THE TRANSMISSION IN 2001. BUT MINE STILL HAS THE OLD ONE IN IT!!! WHICH IS VERY UNSAFE AND DANGEROUS..... I WAS QUOTED A PRICE FOR A NEW ONE BY HILLTOP CYCLE FOR $2,700 I DROPPED THE BIKE OFF MAY 5TH 2012 PICKED IT UP TODAY JULY 14, 2012 WAS FINALLY TOLD AFTER OVER 2 MONTHS... THAT THEY COULD NOT FINE ONE FOR IT..REALLY????? THIS TAKES OVER 2 MONTHS TO TELL ME THIS, AFTER I HAD INQUIRED ABOUT THE BIKE SEVERAL TIMES. GREAT SERVICE..... SO HOW DO I GET VICTORY'S MESS FIXED NOW??? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Incident: July 4, 2010 · Filed: July 11, 2010

I HAVE A 2000 VICTORY V92 WITH ONLY 3000 */- MILES ON IT POPS OUT OF 3RD GEAR ! CONTACTED THE DEALER AND WANTING TO CHARGE UP TO $4000. IT SEEMS TO ME AND MANY OTHERS THAT THIS SHOULD OF BEEN A RECALL AT NO OWNER EXPENSE ! WHAT IS GOING TO TAKE FOR SOMEONE TO DO SOMETHING ABOUT IT ? I SURE HOPE IT DON'T TAKE PEOPLE GETTING KILLED BEFORE SOMETHING IS DONE ABOUT THIS MAJOR PROBLEM !!!! *TR

Incident: July 12, 2009 · Filed: August 6, 2009

TL*THE CONTACT OWNS A 2000 VICTORY V92C MOTORCYCLE. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION MADE A LOUD GRINDING NOISE AND THE VEHICLE VIBRATED EXCESSIVELY. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED UNDERNEATH THE HOOD. HE CHECKED THE OIL LEVEL AND METAL SHAVINGS WERE FOUND ON THE DIP STICK. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE AUTHORIZED DEALER REFERENCED NHTSA CAMPAIGN ID NUMBERS 06V298000 AND 06V303000 (POWER TRAIN:MANUAL TRANSMISSION). THE CONTACT FAILED TO RECEIVE A SAFETY RECALL NOTICE. THE VEHICLE WAS DAMAGED AS A RESULT OF THE FAILURES. THE AUTHORIZED DEALER WILL PERFORM THE RECALL REPAIRS; HOWEVER, THEY REFUSE TO REPAIR THE DAMAGES ASSOCIATED WITH THE FAILURES. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 10,050.

Incident: October 17, 2006 · Filed: October 17, 2006

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE MANUAL TRANSMISSION SLIPPED GEAR AND DOWN SHIFTED WHICH CAUSED THE MOTORCYCLE TO OPERATE AT A REDUCED SPEED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE ALERTED AND AGREED THE VEHICLE WAS INCLUDED IN NHTSA RECALL, # 06V298000, CONCERNING MANUAL TRANSMISSION. HOWEVER, BOTH REFUSE TO REPAIR THE VEHICLE WITHOUT CHARGE. THE MANUFACTURER OFFERED TO COVER HALF THE COST OF THE RECALL REPAIR AS PART OF A CUSTOMER SATISFACTION PROGRAM.

Incident: November 22, 2005 · Filed: October 15, 2006

2000 V92C WITH 11,800 MILES TRANSMISSION GIVES FAULSE NEUTRALS - SHIFTS FROM 3RD. TO 2ND. IT SEEMS LIKE WHEN ITS IN A PULL. NOISY TRANS.STARTED AT ABOUT 5500 MILES

Incident: September 15, 2006 · Filed: September 22, 2006

THE FRONT SPROCKET NUT ON MY 2000 VICTORY 92C MOTORCYCLE AND IT'S RETAINING CLIP FELL OFF. I TOOK IT TO THE DEALER AND THEY CHARGED ME $196 TO PUT A NEW NUT AND RETAINING CLIP ON. TODAY, I LEARNED THAT YOUR RECALL 06V303000 COVERS THE REPLACEMENT OF THE SPROCKET ASSEMBLY DUE TO A DEFECT WITH THE RETAINING CLIP. MY SPROCKET WAS DAMAGED BEYOND REPAIR BUT WASN'T REPLACED BY THE DEALER. HE SAYS HIS MECHANIC MISSED IT. TODAY MY DEALER CALLED VICTORY, SPOKE WITH JOHN. VICTORY STATED THAT THEY WOULD NOT REPAIR MY BIKE UNDER THE RECALL BUT WOULD NOT STATE WHY. THEY WOULD NOT TELL THE DEALER WHETHER MY VIN IS ON THE RECALL LIST OR NOT. THEY JUST SAID THEY WOULD BEAR NO RESPONSIBILITY AT THIS TIME. *NM

Incident: August 22, 2006 · Filed: August 23, 2006

THE TRANSMISSION ON MY VICTORY (POLARIS) 2000 92C MOTORCYCLE FAILED YESTERDAY. FIRST INDICATIONS WERE DIFFICULTY IN LOCATING THE NEUTRAL GEAR, FOLLOWED BY SEEING THE NEUTRAL LIGHT COME ON BETWEEN 2ND AND 3RD GEAR AND IT SLIPPING BETWEEN GEARS. THEN MY 3RD GEAR FAILED TO ENGAGE A FEW TIMES. NOW THE TRANSMISSION APPEARS TO BE SHOT AND IT SOUNDS LIKE MY BIKE IS FULL OF GRAVEL, VERY NOISY METAL GRINDING SOUNDS. BIKE IS GOING TO HAVE TO GO TO THE SHOP. A RECALL ON THIS IS IN ORDER. PLEASE. *JB

Incident: July 17, 2005 · Filed: March 5, 2006

I CURRENTLY OWN A VICTORY V92C MOTORCYCLE MADE BY POLARIS INDUSTRIES. THIS MOTORCYCLE HAS 7000 MILE ON THE ODOMETER AND HAS STARTED TO EXPERIENCE INCREASING FREQUENCY OF SHIFT PROBLEMS OVER THE LAST YEAR. I AM CURRENTLY EXPERIENCING ABOUT ONE SHIFT FAILURE EVERY 25 MILES OF OPERATION THIS FAILURE USUALLY CONSISTS OF THE TRANSMISSION SHIFTING INTO A POSITION OF NEUTRAL WHEN SHIFTING BETWEEN SECOND AND THIRD GEARS. I HAVE EXPERIENCED A MORE DANGEROUS CONDITION RECENTLY THAT IS THE TRANSMISSION WILL DOWNSHIFT FROM THIRD TO SECOND WHEN UNDER A LOAD SUCH AS ACCELERATING INTO TRAFFIC AT AN EXPRESSWAY ON RAMP. THIS RESULTS IN AN OVERREVING OF THE ENGINE AND A DRAMATIC SLOWING DOWN OF THE MOTORCYCLE WHICH WHEN IT OCCURS REQUIRES THE DRIVER TO REACT TO AVOID A CRASH. I HAVE DELIVERED THE MOTORCYCLE TO A DEALER TO HAVE THE TRANSMISSION REPAIRED THAT IS WHERE I HEARD ABOUT THE INVESTIGATION BEING DONE BY THE NHTSA. *NM

Incident: August 13, 2005 · Filed: January 6, 2006

I OWN A 2000 VICTORY V92C MOTORCYCLE [XXX] THAT IS BEGINNING TO DEVELOP TRANSMISSION PROBLEMS. DURING A 90-MILE (RT) RIDE FROM MY HOME TO WORK ON 08/13/2005, I HAD DIFFICULTY SHIFTING OUT OF NEUTRAL AFTER SITTING AT INTERSECTIONS ALONG THE ROUTE. THIS OCCURRED DURING THE ENTIRE TRIP ON THAT DAY AND HAS BEEN OCCURRING WITH MORE FREQUENCY. THE MOTORCYCLE ONLY HAS 8,500 MILES ON IT, AND IS MAINTAINED CONSISTENTLY BY THE OWNER. OTHER VICTORY OWNERS HAVE EXPERIENCED SIMILAR TRANSMISSION SHIFTING PROBLEMS, BUT I AM NOT AWARE IF POLARIS HAS DILIGENTLY ATTEMPTED TO ADDRESS THEM. IN ADDITION TO THE OUT-OF-NEUTRAL SHIFTING PROBLEM, I HAVE BROKEN DOWN TWICE DUE TO THE TRANSMISSION OUTPUT SHAFT SHEARING THE SPLINE TEETH COMPLETELY OFF THE FRONT DRIVE SPROCKET. THIS IS DUE TO AN INCORRECT SHAFT THREADING ENGINEERING FLAW THAT ALSO NEEDS TO BE ADDRESSED. THE DRIVE BELT IS LOCATED ON THE RIGHT SIDE, THE BELT ROTATION IS CLOCKWISE, AND THE TRANSMISSION OUTPUT SHAFT IS RIGHT HAND THREADED. THE LOCK NUT THAT HOLD THE FRONT SPROCKET STATIONARY ON THE TRANSMISSION OUTPUT SHAFT LOOSENS UP OVERTIME DUE TO THE JARRING OF THE DRIVE BELT UNDER LOAD. IF THE OUTPUT SHAFT WERE REPLACED (ALONG WITH A TRANSMISSION UPGRADE TO ADDRESS THE SHIFTING DIFFICULTY) WITH A LEFT HAND THREADED SHAFT THIS PROBLEM WOULD NEVER EXIST, THE RETAINING NUT WOULD CONTINUALLY SELF-TIGHTEN ITSELF ON THE SHAFT THREADS. THESE TWO DRIVE TRAIN PROBLEMS PRESENT A MAJOR DRIVING RISK AND RENDERS THE MOTORCYCLE LESS RELIABLE, IF NOT UNSAFE ALL TOGETHER. AS A CONSEQUENCE, OVER THE LAST SEVERAL YEARS, I HAVE RIDDEN IT LESS FREQUENTLY; WHEN MY INITIAL INTENT WAS TO RIDE IT 9-10 MONTHS OUT OF THE YEAR FOR COMMUTE REASONS. NOW IT SITS IN MY GARAGE COLLECTING DUST. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)