2011 Triumph Sprint GT Recalls & Complaints

Incident: October 1, 2012 · Filed: May 23, 2017

2011 TRIUMPH GT SPRINT. CONSUMER WRITES IN REGARDS TO MOTORCYCLE VIBRATION AND FRONT BRAKES ISSUE. *SMD THE CONSUMER STATED THE VIBRATION WAS CAUSED BY THE FRONT FORKS. THE CHROME TUBE WOBBLED AROUND INSIDE THE LOWER SLIDER TUBE ON BOTH FRONT FORKS. THE CONSUMER BELIEVES THE MANUFACTURER IS AWARE OF THE FAILURE BUT, WOULD NOT ACKNOWLEDGE IT. *JS

Incident: April 28, 2011 · Filed: August 28, 2011

AT LOW SPEEDS THE ENGINE DIES WITHOUT WARNING. THIS CONDITION FIRST HAPPENED AS I WAS SHIFTING DOWN FROM 2ND TO 1ST GEAR. WHEN THE ENGINE DIES, THE REAR WHEEL LOCKS. THIS HAS CONTINUED TO HAPPEN SINCE I'VE OWNED THIS MACHINE. IT HAS ALSO DIED WHEN TRYING TO ACCELERATE FROM LOW SPEEDS. WHEN YOU'RE ATTEMPTING A TIGHT, LOW SPEED TURN ON A MOTORCYCLE YOU COUNT ON ACCELERATION TO COMPLETE THE TURN. WHEN INSTEAD THE REAR WHEEL LOCKS, YOU TEND TO FALL. THE ENGINE HAS DIED ON THREE SEPARATE OCCASIONS WHEN ACCELERATING FROM LOW SPEED-APPROXIMATELY 1500 TO 1700 RPM. THE ENGINE HAS ALSO DIED AFTER SHIFTING TO NEUTRAL, AGAIN AT LOW RPM. FINALLY, MOST RIDERS WHEN SHIFTING DOWN TO A LOWER GEAR "BLIP" THE THROTTLE. THIS MAKES THE SHIFT SMOOTH. ON NUMEROUS OCCASIONS, WHEN ATTEMPTING TO DOWNSHIFT, THE ENGINE HAS FAILED TO RESPOND TO INCREASED THROTTLE POSITION. THIS RESULTS IN A "ROUGH" SHIFT AND CAN CAUSE THE REAR WHEEL TO HOP AS THE ENGINE RPM INCREASES TO THE DEMANDS OF THE LOWER GEAR. BOTH THE DYING UNDER ACCELERATION AND THE FAILURE TO INCREASE RPM WITH THROTTLE POSITION FOR DOWNSHIFTS ARE VERY DANGEROUS. THE DYING WHEN SLOWING UP CAN ALSO LEAVE YOU SITTING STILL AND A TARGET FOR FOLLOW-ON TRAFFIC. OUR DEALER HAS ATTEMPTED TO RECTIFY THIS SITUATION WITHOUT SUCCESS. I AM AWARE OF AT LEAST TWO DOZEN RIDERS WHO HAVE OR ARE EXPERIENCING THE SAME PROBLEM. I DO NOT BELIEVE THIS IS CONDITION IS CAUSED BY ANY FORM OF RIDER ERROR. I'VE BEEN RIDING FOR 52 YEARS WITH OVER 400,000 ACCIDENT FREE MILES.

Incident: August 9, 2011 · Filed: August 15, 2011

THE ENGINE DIES WITHOUT WARNING, LOCKING THE REAR WHEEL AND POTENTIALLY CAUSING A CRASH. THIS HAS BEEN HAPPENING TO ME SINCE I BOUGHT THE BIKE NEW IN MARCH 2011, FOR A TOTAL OF PERHAPS 8 INCIDENTS. IT HAS HAPPENED WITH THE ENGINE BOTH COLD AND FULLY WARMED. EACH INCIDENT HAPPENED AT LOW SPEED, IN A LOWER GEAR, MOST OFTEN IMMEDIATELY AFTER A DOWN-SHIFT. IN THE LATEST INCIDENT, THE BIKE WAS IN NEUTRAL AND ROLLING FORWARD TOWARDS STOPPED TRAFFIC. IF IT HAPPENS WHEN AT LOW SPEED, IN GEAR AND IN A TURN, THE LOCKED REAR WHEEL TRIES TO THROW THE BIKE TO THE GROUND ON ITS SIDE, WHICH IS EXTREMELY DANGEROUS IN TRAFFIC. SO FAR, THE DEALER HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM.

Incident: August 4, 2011 · Filed: August 14, 2011

AFTER PURCHASING THE NEW MOTORCYCLE AND RIDING IT HOME THE BIKE STALLED WHEN I DOWNSHIFTED 3 SEPARATE TIMES. I'VE RIDDEN THE M/C SEVERAL TIMES SINCE THEN AND IT OCCASIONALLY STALLS ON DOWNSHIFTING-AT LEAST ONCE ON EVERY RIDE. THIS HAPPENS WHETHER THE M/C IS COLD OR WARM. I CAN IMMEDIATELY RESTART IT WHILE STILL RIDING IT. THE M/C HAS BEEN BACK TO THE DEALER TWO TIMES, AND THERE IS NO CORRECTION TO THE PROBLEM. I'VE GONE TO AN OWNER'S GROUP SITE AND NOTICED OTHERS WITH THE SAME COMPLAINT. *TR

Incident: May 21, 2011 · Filed: July 26, 2011

I AM THE OWNER OF A 2011 TRIUMPH SPRINT GT SPORT TOURING MOTORCYCLE, WHICH I PURCHASED NEW ON 05/21/2011. ON THAT DATE, APPROXIMATELY 85 MILES INTO MY FIRST RIDE, THE BIKE STALLED WITHOUT WARNING ON DECELERATION, WITH THE CLUTCH FULLY DISENGAGED (LEVER FULLY IN), REQUIRING A RE-START WHILE COASTING ON THE HIGHWAY. THE BIKE DID RE-START, BUT HAS CONTINUED TO RANDOMLY EXHIBIT THIS STALLING ISSUE MULTIPLE TIMES (ON EVERY SUBSEQUENT RIDE LASTING MORE THAN ABOUT AN HOUR). ON THAT FIRST RIDE AND THE RETURN RIDE HOME, THE BIKE STALLED AN ADDITIONAL 18 - 20 TIMES IN EXACTLY THIS MANNER: ALWAYS ON DECELERATION, AND WITH NO "LUGGING" OF THE ENGINE (I.E., OPERATING AT TOO-LOW RPM) INVOLVED. I HAVE RETURNED THE BIKE TO THE DEALER FOUR TIMES SO FAR, THEY HAVE PERFORMED DIAGNOSTICS, AND THE BIKE DOES NOT THROW ANY FAULT CODES. ON THE FIRST THREE VISITS, THE DEALER WAS UNABLE TO REPLICATE THE CONDITION. ON THE FOURTH (CURRENT) RETURN TO THE DEALERSHIP -- ALL WITHIN THE FIRST THREE MONTHS OF OWNERSHIP -- THE DEALER WAS ABLE TO REPLICATE THE CONDITION, AND IS WORKING WITH THE MANUFACTURER TO GO THROUGH A "PROCESS OF ELIMINATION" TO IDENTIFY AND RESOLVE THE ROOT CAUSE(S); HENCE, THE FAILED COMPONENT LISTING HERE INDICATES A RANGE OF POSSIBILITIES OF SYSTEMS THAT APPEAR TO BE AFFECTED. THIS "STALLING ON RETURN TO IDLE" CONDITION HAS OCCURRED AT LEAST 40 - 50 TIMES, TWICE OCCASIONING FAIRLY HARROWING "NEAR MISS" SITUATIONS WITH AUTOMOBILES. I HAVE TODAY WRITTEN THE MANUFACTURER (COPYING THE DEALER) TO REQUEST APPROPRIATE & RAPID REDRESS OF THIS UNTENABLE SITUATION, AND HAVE NOTED IN MY CORRESPONDENCE THAT THIS VEHICLE NOW QUALIFIES AS A LEMON UNDER THE LAWS OF BOTH THE COMMONWEALTH OF VIRGINIA (WHERE I RESIDE) AND THE STATE OF MARYLAND (WHERE THE VEHICLE WAS PURCHASED). THE BIKE IS AGAIN IN THE SHOP, WHERE IT HAS SPENT NEARLY A FULL MONTH OUT OF THE FIRST 3 MONTHS OF OWNERSHIP.