NHTSA vehicle safety data

2002 Toyota Matrix Recalls & Complaints

We couldn't confirm the NHTSA recall list for the 2002 Toyota Matrix right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 2 owner complaints are on file.

NHTSA recall and complaint data for the 2002 Toyota Matrix.

2002 Toyota Matrix owner complaints

Owners have filed 2 complaints with NHTSA about the 2002 Toyota Matrix, describing incidents dated November 28, 2003 to September 20, 2004.

Most-cited components

Electrical System 1 complaint
Power Train 1 complaint

Of the 2 complaints on file, 1 reports a fire (owner-reported, not verified by NHTSA).

Newest complaints

ODI #10351661 · Filed August 25, 2010
WAITING FOR LIGHT TO TURN GREEN, ANOTHER DRIVER ALERT ME THAT THERE WAS SMOKE COMING FROM ENGINE COMPARTMENT. I IMMEDIATELY OPEN THE HOOD AND THERE WAS FIRE BETWEEN ENGINE AND FIREWALL. THE VEHICLE WAS A LEASED 2002 TOYOTA MATRIX XRS. MY INSURANCE COMPANY DECLARED IT A TOTAL LOSS. I TRIED TO CONTACT…
ODI #10092887 · Filed September 20, 2004
CONSUMER STATES TOOK VEHICLE TO THE DEALER FOR THE 25,000 MILES SERVICE, AND ASKED THE DEALER TO CHECK THE CLUTCH BECAUSE IT WAS SLIPPING. DEALER DID NOT CHECK THE CLUTCH. CONSUMER DROVE THE VEHICLE OUT OF THE GARAGE WITH THE CLUTCH SLIPPING. LATER, HE HAD TO TAKE THE VEHICLE BACK THE SECOND TIME…

Read all 2 complaints

We couldn't confirm the NHTSA recall list for the 2002 Toyota Matrix right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

try.vin has no NCAP crash-test rating on file for the 2002 Toyota Matrix. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2002 Toyota Matrix.

Electrical System

ODI #10351661

Fire

Incident: November 28, 2003 · Filed: August 25, 2010

WAITING FOR LIGHT TO TURN GREEN, ANOTHER DRIVER ALERT ME THAT THERE WAS SMOKE COMING FROM ENGINE COMPARTMENT. I IMMEDIATELY OPEN THE HOOD AND THERE WAS FIRE BETWEEN ENGINE AND FIREWALL. THE VEHICLE WAS A LEASED 2002 TOYOTA MATRIX XRS. MY INSURANCE COMPANY DECLARED IT A TOTAL LOSS. I TRIED TO CONTACT TOYOTA AND DEALER SEVERAL TIMES FOR ANSWERS IN REGARDS TO ISSUE BUT I WAS GIVEN THE SAME ANSWER, FIRES WERE NOT COVERED BY WARRANTY, WHICH IS I UNDERSTAND BUT THEY NEVER MAKE AN EFFORT TO MAKE INVESTIGATION TO WHAT CAUSED THE PROBLEM. *TR

Power Train

ODI #10092887

Incident: September 20, 2004 · Filed: September 20, 2004

CONSUMER STATES TOOK VEHICLE TO THE DEALER FOR THE 25,000 MILES SERVICE, AND ASKED THE DEALER TO CHECK THE CLUTCH BECAUSE IT WAS SLIPPING. DEALER DID NOT CHECK THE CLUTCH. CONSUMER DROVE THE VEHICLE OUT OF THE GARAGE WITH THE CLUTCH SLIPPING. LATER, HE HAD TO TAKE THE VEHICLE BACK THE SECOND TIME. THIS TIME HE ASKED DEALER SPECIFICALLY THAT THE CLUTCH BE CHECKED. DEALER TOLD CONSUMER THAT THAT THE CLUTCH WAS DEFECTIVE. *AK

Other Toyota Matrix model years

Check your 2002 Toyota Matrix VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Matrix at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Toyota VIN