NHTSA vehicle safety data

2024 Toyota Grand Highlander Hybrid Recalls, Ratings & Complaints

The 2024 Toyota Grand Highlander Hybrid has 3 NHTSA recall campaigns and 7 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.

NHTSA recall and complaint data for the 2024 Toyota Grand Highlander Hybrid, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2024 Toyota Grand Highlander Hybrid owner complaints

Owners have filed 7 complaints with NHTSA about the 2024 Toyota Grand Highlander Hybrid, describing incidents dated January 15, 2024 to December 17, 2024.

Most-cited components

Air Bags 3 complaints
Fuel/Propulsion System 2 complaints
Power Train 2 complaints
Engine 1 complaint
Vehicle Speed Control 1 complaint

Newest complaints

ODI #11667636 · Filed June 18, 2025
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating…
ODI #11631171 · Filed December 17, 2024
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer ordered the parts, but the vehicle was not diagnosed…
ODI #11618904 · Filed October 9, 2024
The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…

Read all 7 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2024 Toyota Grand Highlander Hybrid in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Defect Petition DP26-006: Road debris/rocks damaging the heat exchangers
Open since August 20, 2026

Open and recently closed NHTSA defect investigations

Rearview Camera Image May Not Display/FMVSS 111

NHTSA #25V744000 · Back Over Prevention — Display Function · NHTSA notice

Reported October 30, 2025 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,024,407 vehicles

Repair completion: 86.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 25TB13/25LB06/WRE25 · Owners notified December 5, 2025 · Vehicles built June 14, 2023 – September 12, 2025 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Incorrect Weight Capacity Label/FMVSS 110

NHTSA #24V548000 · Equipment — Other — Labels · NHTSA notice

Reported July 23, 2024 · Gulf States Toyota, Inc.

Potentially affected: 33,848 vehicles

Repair completion: 99.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24R2 · Owners notified September 16, 2024

Defect description

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Safety consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Manufacturer remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Curtain Air Bag May Deploy Improperly/FMVSS 226

NHTSA #24V461000 · Air Bags — Side/Window — Curtain · NHTSA notice

Reported June 20, 2024 · Toyota Motor Engineering & Manufacturing

Potentially affected: 145,254 vehicles

Repair completion: 96.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 24TB09,24TA09,24LB05 · Owners notified November 4, 2024

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Safety consequence

An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

2024 Toyota GRAND HIGHLANDER HYBRID SUV FWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Rollover

17% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning

1 investigation

2024 Toyota GRAND HIGHLANDER HYBRID SUV AWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Rollover

17% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning

1 investigation

7 owner complaints have been filed with NHTSA for the 2024 Toyota Grand Highlander Hybrid.

Power Train; Engine; Hybrid Propulsion System

ODI #11667636

Incident: October 15, 2024 · Filed: June 18, 2025

The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly T-boned by another vehicle. The contact stated that the failure had been recurring intermittently while accelerating from a complete stop. There was no warning light illuminated. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The manufacturer was notified of the failure and sent a field technician to diagnose the vehicle, who determined that the turbo needed to be replaced. The dealer replaced the turbo; however, the failure recurred. The dealer reset the hybrid system and an unknown system several times; however, the failure persisted. Additionally, the contact's wife had informed the contact that the vehicle shuddered significantly while idling. There was no warning light illuminated. The vehicle was not repaired. The failure mileage was approximately 5,000.

Air Bags

ODI #11631171

Incident: December 17, 2024 · Filed: December 17, 2024

The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer ordered the parts, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Air Bags

ODI #11618904

Incident: October 9, 2024 · Filed: October 9, 2024

The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags

ODI #11615075

Incident: September 9, 2024 · Filed: September 17, 2024

The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle Speed Control

ODI #11612783

Incident: September 5, 2024 · Filed: September 5, 2024

The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated that while at a complete stop and attempting to accelerate, the vehicle briefly hesitated before responding to the accelerator pedal being depressed. The contact stated that on one occasion, the accelerator pedal was depressed and went to the floorboard. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 8,000.

Power Train

ODI #11594294

Incident: January 15, 2024 · Filed: June 13, 2024

The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated that while driving at approximately 35-45 MPH, the vehicle experienced a loss of motive power while shifting gear. There were no warning lights illuminated. The contact stated that the failure was related to a software update issue. The vehicle was not repaired or diagnosed by and independent mechanic or local dealer. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 2,000.

Fuel System, Gasoline

ODI #11581157

Incident: March 15, 2024 · Filed: April 4, 2024

The contact owns a 2024 Toyota Grand Highlander Hybrid. The contact stated the vehicle failed to maintain proper fuel pressure. The contact stated that while refueling the vehicle, the pump would click off before the vehicle was fully refueled. The vehicle was taken to a local dealer but no cause for the failure was found. The manufacturer was not made aware of the failure. The failure mileage was approximately 300.

Other Toyota Grand Highlander Hybrid model years

Check your 2024 Toyota Grand Highlander Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Grand Highlander Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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