NHTSA vehicle safety data
2021 Toyota Avalon Hybrid Recalls, Ratings & Complaints
The 2021 Toyota Avalon Hybrid has 1 NHTSA recall campaign and 6 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.
NHTSA recall and complaint data for the 2021 Toyota Avalon Hybrid, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2021 Toyota Avalon Hybrid owner complaints
Owners have filed 6 complaints with NHTSA about the 2021 Toyota Avalon Hybrid, describing incidents dated December 20, 2023 to January 27, 2025.
Most-cited components
- Air Bags 6 complaints
Of the 6 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11638832 · Filed
The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair…
ODI #11630065 · Filed
The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
ODI #11626835 · Filed
The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the SRS warning light was illuminated. Additionally, an…
NHTSA defect investigations
NHTSA's investigations file lists the 2021 Toyota Avalon Hybrid in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023
OCS Sensors May Short Circuit
NHTSA #23V865000 · Air Bags — Sensor — Occupant Classification · NHTSA notice
Reported December 20, 2023 · Toyota Motor Engineering & Manufacturing
Potentially affected: 999,901 vehicles
Repair completion: 61.97% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Toyota campaign 23TA15, 23LA03 · Owners notified October 31, 2024
Defect description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Safety consequence
An air bag that does not deploy during a crash increases the risk of injury.
Manufacturer remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Toyota Avalon Hybrid model years
Check your 2021 Toyota Avalon Hybrid VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Avalon Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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