NHTSA vehicle safety data

2021 Tiffin Phaeton Recalls & Complaints

The 2021 Tiffin Phaeton has 7 NHTSA recall campaigns and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Tiffin dealer.

NHTSA recall and complaint data for the 2021 Tiffin Phaeton. Recall data is refreshed daily from NHTSA.

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2021 Tiffin Phaeton owner complaints

Owners have filed 3 complaints with NHTSA about the 2021 Tiffin Phaeton, describing incidents dated October 2, 2020 to October 16, 2023.

Most-cited components

Electrical System 1 complaint
Seats 1 complaint
Structure 1 complaint
Unknown or Other 1 complaint
Visibility/Wiper 1 complaint

Newest complaints

ODI #11572012 · Filed February 14, 2024
The electric step on our coach broken on the road with the gear box issue and get loose , it is very dangerous to run with the electric step open to get people injured and also for the people that disembarked from the motor home, we feel that electrical step should have a safety when it is close .
ODI #11443131 · Filed December 8, 2021
The contact owns a 2021 Tiffin Phaeton Motorhome. The contact stated that while driving at 65 MPH, the instrument cluster went black and was inoperable. The vehicle was taken to the dealer and diagnosed with loose wiring. The dealer repaired the vehicle on six separate occasions; however, the…
ODI #11374914 · Filed November 16, 2020
UPON PURCHASING THIS 2021 TIFFIN PHAETON RV, I REALIZED THE "A PILLARS" CAUSED MIRROR AND VISUAL OBSTRUCTION. INITIALLY BELIEVING IT WAS A MIRROR ADJUSTMENT, I LEARNED THAT THE DRIVER SEAT WAS NOT CENTERED ON THE STEERING WHEEL / DASHBOARD AND IT WAS POSITIONED TO THE LEFT APPROX. 2"-3". NOT ONLY…

Read all 3 complaints

Propane Leak Can Cause a Fire

NHTSA #22V511000 · Equipment — Recreational Vehicle/Trailer — LPG Systems · NHTSA notice

Reported July 20, 2022 · Tiffin Motorhomes, Inc.

Potentially affected: 1,323 vehicles

Repair completion: 85.09% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Tiffin campaign TIF-124 · Owners notified August 18, 2022

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2023 Allegro, Red 340, 2021-2022 Phaeton, Breeze, Allegro Red 360, and 2022 Bay motorhomes. The output line on the LPG tanks may not connect properly to the service valve, which can cause a propane leak.

Safety consequence

A propane leak in the presence of an ignition source can increase the risk of a fire.

Manufacturer remedy

Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed September 18, 2022. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-124.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Seat Belts Not Installed Properly/FMVSS 210

NHTSA #21V680000 · Seat Belts — Rear/Other — Anchorage · NHTSA notice

Reported November 5, 2021 · Tiffin Motorhomes, Inc.

Potentially affected: 10,409 vehicles

Repair completion: 63.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Tiffin campaign TIF-118 · Owners notified October 29, 2021

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Safety consequence

Unsecured passengers have an increased risk of injury in the event of a crash.

Manufacturer remedy

Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Electrical Wire Not Connected

NHTSA #21V783000 · Electrical System — Wiring · NHTSA notice

Reported October 7, 2021 · Tiffin Motorhomes, Inc.

Potentially affected: 111 vehicles

Repair completion: 86.36% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Tiffin campaign TIF-119 · Owners notified October 27, 2021

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2022 Phaeton recreational vehicles. During manufacturing, an electrical outlet was not installed as intended, resulting in an open electrical wire inside the wall.

Safety consequence

An open electrical wire can increase the risk of a fire.

Manufacturer remedy

Dealers will inspect the vehicle and install an outlet on the wire, free of charge. Owner notification letters were mailed October 27, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-119.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Fuel Hose Leak

NHTSA #21V545000 · Fuel System, Diesel — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported July 20, 2021 · Tiffin Motorhomes, Inc.

Potentially affected: 330 vehicles

Repair completion: 90.91% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Tiffin campaign TIF-117 · Owners notified September 10, 2021

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2022 Allegro Bus and Phaeton motorhomes, equipped with certain Cummins L9 diesel engines. A fuel leak may occur from the fuel hose between the fuel pump and remote filter head.

Safety consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Manufacturer remedy

Dealers will replace the fuel hoses, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-117.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

High Pressure Fuel Rail Assembly May Leak Fuel

NHTSA #21V306000 · Fuel System, Diesel — Fuel Injection System — Fuel Rail · NHTSA notice

Reported April 30, 2021 · Tiffin Motorhomes, Inc.

Potentially affected: 3,198 vehicles

Repair completion: 83.7% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Tiffin campaign TIF-116 · Owners notified August 11, 2021

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.

Safety consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Roof Mounted Body Panel May Become Detached

NHTSA #21V265000 · Structure — Body — Roof and Pillars · NHTSA notice

Reported April 15, 2021 · Tiffin Motorhomes, Inc.

Potentially affected: 215 vehicles

Repair completion: 92.56% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Tiffin campaign TIF-115 · Owners notified April 26, 2021

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021 Phaeton motorhomes, equipped with a roof mounted passenger side awning. A roof mounted body panel may have been improperly attached to the roof.

Safety consequence

The roof mounted body panel may detach and become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Tiffin will notify owners, and dealers will inspect and, if necessary, properly adhere the body panel, free of charge. Owner letters were mailed April 26, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-115.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Valve Stem Stabilizer May Loosen

NHTSA #21V193000 · Tires — Valve · NHTSA notice

Reported March 18, 2021 · Tiffin Motorhomes, Inc.

Potentially affected: 37 vehicles

Repair completion: 97.3% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Tiffin campaign TIF-114 · Owners notified April 22, 2021

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021 Phaeton recreational vehicles. The valve stem stabilizer can become loose, allowing the valve stem extender to contact the wheel.

Safety consequence

If the valve stem extender rubs on the wheel, it can cause a loss of tire pressure, increasing the risk of a crash.

Manufacturer remedy

Tiffin will notify owners, and dealers will replace the valve stem stabilizer, free of charge. The recall began April 22, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-114.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2021 Tiffin Phaeton. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

3 owner complaints have been filed with NHTSA for the 2021 Tiffin Phaeton.

Structure

ODI #11572012

Incident: October 16, 2023 · Filed: February 14, 2024

The electric step on our coach broken on the road with the gear box issue and get loose , it is very dangerous to run with the electric step open to get people injured and also for the people that disembarked from the motor home, we feel that electrical step should have a safety when it is close .

Electrical System

ODI #11443131

Incident: June 1, 2021 · Filed: December 8, 2021

The contact owns a 2021 Tiffin Phaeton Motorhome. The contact stated that while driving at 65 MPH, the instrument cluster went black and was inoperable. The vehicle was taken to the dealer and diagnosed with loose wiring. The dealer repaired the vehicle on six separate occasions; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.

Seats; Unknown or Other; Visibility/Wiper

ODI #11374914

Incident: October 2, 2020 · Filed: November 16, 2020

UPON PURCHASING THIS 2021 TIFFIN PHAETON RV, I REALIZED THE "A PILLARS" CAUSED MIRROR AND VISUAL OBSTRUCTION. INITIALLY BELIEVING IT WAS A MIRROR ADJUSTMENT, I LEARNED THAT THE DRIVER SEAT WAS NOT CENTERED ON THE STEERING WHEEL / DASHBOARD AND IT WAS POSITIONED TO THE LEFT APPROX. 2"-3". NOT ONLY DOES THIS PREVENT A CLEAR VIEW TO THE MIRRORS, BUT IT CAUSES "PEDAL CONFUSION" AND COULD RESULT IN A CATASTROPHIC COLLISION RESULTING IN A FATAL(S) THE DISTANCE BETWEEN THE GAS AND BRAKE PEDALS ARE APPROX. 3". HAVING THE DRIVER NOT CENTERED ON THE STEERING WHEEL AND STEERING COLUMN CREATES SEVERAL SAFETY ISSUES. WHEN SPEAKING WITH TIFFIN REPRESENTATIVE (JEREMY NEWELL), HE STATED THE DRIVER SEAT POSITION WAS AN ISSUE IN 2020 AND THEY MANUFACTURED A BASE PLATE TO SHIFT THE SEAT OVER TO CENTER IT ON THE STEERING WHEEL AND DASHBOARD. THIS ALSO POSITIONED THE DRIVER SEAT CORRECTLY OVER THE GAS AND BRAKE PEDALS THUS PREVENTING "PEDAL CONFUSION". GREG DEES (REGIONAL DIRECTOR) AT TIFFIN ADVISED NHTSA HAS APPROVED THIS SEATED POSITION AND THAT THE "LEGAL TEAM" AT TIFFIN ADVISED THEY SHOULD NOT MANUFACTURE A NEW SEAT BASEPLATE TO CORRECT THE ISSUE BECAUSE IT COULD COMPROMISE THE SAFETY OF THE DRIVER. I ADVISED DEES THEY DID THIS FOR 2020 RV'S AND ASKED WHY WOULDN'T THEY CORRECT THE ISSUE IN MANUFACTURING FOR THE 2021 RV'S? DEES ADMITTED THEY HAVE HAD SIMILAR ISSUES, BUT FOR SOME REASON WON'T ADDRESS THE 2021 RV BECAUSE THEY USED A NEW MANUFACTURE FOR THE SEAT POST ("VILLA") INSTEAD OF FREIGHTLINER. I HAVE EXPRESSED MY CONCERNS WITH TIFFIN WITHOUT ANY SATISFACTION AND AM NOW SEEKING THE ASSISTANCE FROM NHTSA AS WELL AS THE FTC. IT DOESN'T SEEM RIGHT THAT THIS ISSUE SHOULD EVEN MAKE IT THROUGH AN INSPECTION UPON COMING OFF THE MANUFACTURE LINE. I AM ALSO CONCERNED FOR EVERY OTHER 2021 TIFFIN OWNER. I HAVE INCLUDED 5 PHOTOS USING A STEEL RULER.

Other Tiffin Phaeton model years

Check your 2021 Tiffin Phaeton VIN

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