NHTSA vehicle safety data
2004 Tiffin Phaeton Recalls & Complaints
The 2004 Tiffin Phaeton has 5 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Tiffin dealer.
NHTSA recall and complaint data for the 2004 Tiffin Phaeton. Recall data is refreshed daily from NHTSA.
2004 Tiffin Phaeton owner complaints
Owners have filed 1 complaint with NHTSA about the 2004 Tiffin Phaeton, describing incidents dated February 13, 2009.
Most-cited components
- Equipment 1 complaint
The complaint on file reports a fire (owner-reported, not verified by NHTSA).
Newest complaints
ODI #10261027 · Filed
OUR RV REFRIGERATOR IGNITED CAUSING A FIRE IN THE BACK OF THE UNIT. IF WE HAD NOT BEEN HOME, OUR RV WOULD HAVE BEEN COMPLETELY DESTROYED. TWO DAYS FOLLOWING THIS INCIDENT WE RECEIVED A RECALL LETTER FROM DOMETIC WARNING OF A POSSIBLE FIRE DANGER. HOWEVER, THE UNIT THAT WE HAVE WAS NOT LISTED IN THE…
REFRIGERATORS/POSSIBLE FIRE/NORCOLD
NHTSA #11V082000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported February 8, 2011 · TIFFIN MOTORHOMES, INC.
Potentially affected: 10,683 vehicles
Owners notified February 17, 2011
Defect description
TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Safety consequence
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Manufacturer remedy
TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
REFRIGERATOR/DOMETIC
NHTSA #08V509000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported October 7, 2008 · TIFFIN MOTORHOMES, INC.
Potentially affected: 3,507 vehicles
Owners notified February 24, 2009 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
TIFFIN IS RECALLING 3,507 MY 2004-2007 ALLEGRO, ALLEGRO BAY AND ALLERO BUS, MY 2004-2005 PHAETON AND MY 2005-2007 ZEPHYR MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Safety consequence
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Manufacturer remedy
TIFFIN WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR TIFFIN AT 256-356-8661.
Notes
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
REFRIGERATOR/DOMETIC
NHTSA #07V517000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported November 5, 2007 · TIFFIN MOTORHOMES, INC.
Potentially affected: 11,438 vehicles
Owners notified April 6, 2007 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
ON CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THESE REFRIGERATORS MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Safety consequence
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Manufacturer remedy
TIFFIN MOTORHOMES WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR TIFFIN AT 1-256-356-8661.
Notes
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
BURNER TUBES/VEHICLE SYSTEMS/WEBASTO
NHTSA #05V268000 · Equipment — Recreational Vehicle/Trailer — LPG Systems — Water Heater · NHTSA notice
Reported June 3, 2005 · TIFFIN MOTORHOMES, INC.
Potentially affected: 302 vehicles
Owners notified March 30, 2005 · Vehicles built December 1, 2002 – April 1, 2005 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Safety consequence
THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.
Manufacturer remedy
TIFFIN IS WORKING WITH VEHICLE SYSTEMS TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR TIFFIN AT 256-356-8661.
Notes
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
TIFFIN/FMVSS 209/SEAT BELT BUCKLE ASSEMBLY
NHTSA #04V383000 · Seat Belts — Front — Buckle Assembly · NHTSA notice
Reported August 3, 2004 · TIFFIN MOTORHOMES, INC.
Potentially affected: 1,662 vehicles
Vehicles built September 3, 2003 – May 25, 2004 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
THE SEAT BELT ASSEMBLIES ON CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE LOOP LOAD REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209. "SEAT BELT ASSEMBLIES."
Safety consequence
THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
Manufacturer remedy
AMSAFE WILL REPLACE THE BUCKLES. OWNERS SHOULD CONTACT AMSAFE AT 574-266-8330 OR TIFFIN AT 1-256-356-8661.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Other Tiffin Phaeton model years
Check your 2004 Tiffin Phaeton VIN
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