NHTSA vehicle safety data

2019 Thor Palazzo Recalls & Complaints

The 2019 Thor Palazzo has 3 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Thor dealer.

NHTSA recall and complaint data for the 2019 Thor Palazzo. Recall data is refreshed daily from NHTSA.

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2019 Thor Palazzo owner complaints

Owners have filed 1 complaint with NHTSA about the 2019 Thor Palazzo, describing incidents dated March 21, 2019.

Most-cited components

Exterior Lighting 1 complaint

Newest complaints

ODI #11204673 · Filed April 30, 2019
I HAVE NO REAR TAIL LIGHTS AND THE LEFT REAR TURN SIGNAL DOES NOT WORK. WHEN I ENTER MY VIN TO CHECK FOR RECALLS, IT SAYS INVALID PARAMETER. I TOOK IT TO FREIGHT LINER OF KC ON APRIL 18TH, 2019, THEY KEPT IT FOR 8 DAYS, SAID IT WAS NOT THEIR PROBLEM, IT WAS THOR'S PROBLEM, AND REQUIRED THAT I PAY…

Read the full complaint

Slide Room may Move

NHTSA #19V504000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported June 30, 2019 · Thor Motor Coach

Potentially affected: 1,554 vehicles

Repair completion: 84.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor campaign RC000170 · Owners notified August 1, 2019 · Vehicles built April 2, 2018 – June 19, 2019 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

Safety consequence

Unexpected movement of the slide-out room can increase the risk of a injury.

Manufacturer remedy

TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering and Tie Rod Arm Bolts may be Loose

NHTSA #19V200000 · Suspension — Front — Control Arm · NHTSA notice

Reported March 14, 2019 · Thor Motor Coach

Potentially affected: 12 vehicles

Thor campaign RC000166 · Owners notified March 14, 2019 · Vehicles built April 6, 2017 – June 12, 2018 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Safety consequence

Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.

Manufacturer remedy

TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0712 to locate a Qualified Service Center or may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000166.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Circuit Board Damage Affecting Lighting Functions

NHTSA #18V763000 · Exterior Lighting — Turn Signal · NHTSA notice

Reported October 30, 2018 · Thor Motor Coach

Potentially affected: 1,769 vehicles

Thor campaign RC000163 · Owners notified October 30, 2018 · Vehicles built June 3, 2016 – October 30, 2018 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Safety consequence

Nonfunctioning lights can increase the risk of a crash.

Manufacturer remedy

The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2019 Thor Palazzo. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2019 Thor Palazzo.

Exterior Lighting

ODI #11204673

Incident: March 21, 2019 · Filed: April 30, 2019

I HAVE NO REAR TAIL LIGHTS AND THE LEFT REAR TURN SIGNAL DOES NOT WORK. WHEN I ENTER MY VIN TO CHECK FOR RECALLS, IT SAYS INVALID PARAMETER. I TOOK IT TO FREIGHT LINER OF KC ON APRIL 18TH, 2019, THEY KEPT IT FOR 8 DAYS, SAID IT WAS NOT THEIR PROBLEM, IT WAS THOR'S PROBLEM, AND REQUIRED THAT I PAY THEM A $524 DIAGNOSTIC FEE BEFORE I COULD GET THE VEHICLE BACK.

Other Thor Palazzo model years

Check your 2019 Thor Palazzo VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Thor Palazzo at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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