NHTSA vehicle safety data

2015 Thor Palazzo Recalls & Complaints

The 2015 Thor Palazzo has 4 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Thor dealer.

NHTSA recall and complaint data for the 2015 Thor Palazzo. Recall data is refreshed daily from NHTSA.

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2015 Thor Palazzo owner complaints

Owners have filed 2 complaints with NHTSA about the 2015 Thor Palazzo, describing incidents dated February 1, 2017 to September 23, 2021.

Most-cited components

Electrical System 1 complaint
Engine 1 complaint
Equipment 1 complaint
Visibility/Wiper 1 complaint

Newest complaints

ODI #11435577 · Filed October 5, 2021
The contact owns a 2015 Thor Palazzo. The contact stated while driving 60 MPH, the rear driver’s side window detached from the motorhome and hit the road. The contact stated that he continued driving to his destination. The motorhome was not diagnosed or repaired. A dealer was not contacted. The…
ODI #10980651 · Filed April 5, 2018
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT…

Read all 2 complaints

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V758000 · Equipment · NHTSA notice

Reported November 22, 2017 · Thor Motor Coach

Potentially affected: 110,400 vehicles

Repair completion: 11.81% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified January 15, 2018

Defect description

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrectly Installed Windshield Wiper System

NHTSA #17V555000 · Visibility — Windshield Wiper/Washer · NHTSA notice

Reported September 7, 2017 · Thor Motor Coach

Potentially affected: 1,105 vehicles

Repair completion: 44.34% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor campaign RC000146 · Owners notified September 27, 2017 · Vehicles built December 12, 2012 – March 9, 2016 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

Safety consequence

If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Manufacturer remedy

TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Windshield Wipers may Loosen and Fail

NHTSA #17V096000 · Visibility — Windshield Wiper/Washer · NHTSA notice

Reported February 14, 2017 · Thor Motor Coach

Potentially affected: 2,483 vehicles

Repair completion: 31.85% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor campaign RC000128 · Owners notified April 12, 2017 · Vehicles built February 8, 2013 – March 9, 2016 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.

Safety consequence

If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.

Manufacturer remedy

TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Screws for Awning Lateral Arm Brackets may Fail

NHTSA #15V004000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported January 8, 2015 · Thor Motor Coach

Potentially affected: 154 vehicles

Repair completion: 67.53% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor campaign RC000097 · Owners notified January 23, 2015 · Vehicles built April 24, 2014 – December 11, 2014 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain model year 2015 Challenger, Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Windsport, and Palazzo motorhomes manufactured April 24, 2014, to December 11, 2014, and equipped with certain Latitude awnings manufactured by Carefree of Colorado. The affected awnings may have screws that attach the lateral arm brackets to the mounting brackets that were not manufactured to specification.

Safety consequence

The screws could fail, causing the supporting bracket to fail, and the awning to fall and potentially strike and injure a person beneath it.

Manufacturer remedy

TMC will notify owners, and dealers will remove and replace the defective screws, free of charge. The recall began January 23, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000097.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2015 Thor Palazzo. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2015 Thor Palazzo.

Visibility

ODI #11435577

Incident: September 23, 2021 · Filed: October 5, 2021

The contact owns a 2015 Thor Palazzo. The contact stated while driving 60 MPH, the rear driver’s side window detached from the motorhome and hit the road. The contact stated that he continued driving to his destination. The motorhome was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

Electrical System; Equipment; Engine

ODI #10980651

Incident: February 1, 2017 · Filed: April 5, 2018

2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT PLUGS ON THE DASH WERE NOT WORKING. THE 7 WAY PLUG IN THE BACK OF THE CAMPER DROPPED OFF AND WAS REPAIRED. THE LIGHT INDICATORS FOR THE LEVELING JACK APPEARED TO BE MALFUNCTIONING WHEN SETTING UP THE COACH. THERE WAS WATER FOUND IN THE BATTERY COMPARTMENT. ONE OF THE TOPPERS HAD TO BE REPLACED AND THE AWNING HAD TO BE ADJUSTED. MULTIPLE INDICATOR LIGHTS APPEAR ON THE DASH, INCLUDING THE CHECK ENGINE LIGHT, LOW COOLANT LIGHT AND OTHERS. *JS

Other Thor Palazzo model years

Check your 2015 Thor Palazzo VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Thor Palazzo at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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