NHTSA vehicle safety data

2017 Thor Motor Coach Tuscany Recalls & Complaints

The 2017 Thor Motor Coach Tuscany has 8 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Thor Motor Coach dealer.

NHTSA recall and complaint data for the 2017 Thor Motor Coach Tuscany. Recall data is refreshed daily from NHTSA.

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2017 Thor Motor Coach Tuscany owner complaints

Owners have filed 4 complaints with NHTSA about the 2017 Thor Motor Coach Tuscany, describing incidents dated April 3, 2019 to November 5, 2023.

Most-cited components

Structure 2 complaints
Fuel/Propulsion System 1 complaint
Unknown or Other 1 complaint
Visibility/Wiper 1 complaint

Newest complaints

ODI #11567796 · Filed January 25, 2024
The contact owns a 2017 Thor Motor Coach Tuscany 45AT built on a 2017 Freightliner XC-R Chassis. The contact stated that while driving 50 MPH, two of the passenger's side windows detached and started flapping against the RV wall. The contact veered to the side of the road, and duct taped the windows…
ODI #11327601 · Filed June 7, 2020
FLOORS IN BOTTOM STORAGE BAYS ARE SAGGING AND BOWING ARE AT RISK OF FAILING OUT ON HIGH WAY. NEED TO BE REPLACED WITH BETTER MATERIAL .
ODI #11233304 · Filed July 19, 2019
WHILE STATIONARY AND ENGINE COOL, I STARTED THE MOTOR COACH AND WHEN I STEPPED OUTSIDE I NOTICED THE SMELL OF DIESEL FUEL. UPON INVESTIGATION, IT WAS REVEALED THAT FLEETGUARD FUEL FILTER (RESIN CONSTRUCTION) MODEL FF63009 HAD A HAIR LINE CRACK IN THE SIDE OF THE HOUSING. A FINE SPRAY OF RAW FUEL WAS…

Read all 4 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2017 Thor Motor Coach Tuscany in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Preliminary Evaluation PE20-021: Trimark 060-1650 Door Latch Failures
Closed December 13, 2024

Open and recently closed NHTSA defect investigations

Damaged Circuit Board May Affect Lighting Function

NHTSA #20V418000 · Exterior Lighting — Brake Lights · NHTSA notice

Reported July 20, 2020 · Thor Motor Coach

Potentially affected: 2,417 vehicles

Thor Motor Coach campaign RC000196 · Owners notified October 6, 2021

Defect description

Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Safety consequence

Non-functioning exterior marker lights can increase the risk of a crash.

Manufacturer remedy

TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrectly Positioned Rear Reflectors/FMVSS 108

NHTSA #19V799000 · Exterior Lighting · NHTSA notice

Reported November 7, 2019 · Thor Motor Coach

Potentially affected: 1,785 vehicles

Repair completion: 98.65% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor Motor Coach campaign RC000180 · Owners notified January 2, 2020 · Vehicles built March 11, 2013 – October 24, 2019 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.

Manufacturer remedy

TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Circuit Board Damage Affecting Lighting Functions

NHTSA #18V763000 · Exterior Lighting — Turn Signal · NHTSA notice

Reported October 30, 2018 · Thor Motor Coach

Potentially affected: 1,769 vehicles

Thor Motor Coach campaign RC000163 · Owners notified October 30, 2018 · Vehicles built June 3, 2016 – October 30, 2018 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Safety consequence

Nonfunctioning lights can increase the risk of a crash.

Manufacturer remedy

The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Steering Fluid Leak May Cause Fire

NHTSA #18V285000 · Steering — Hydraulic Power Assist — Hose, Piping, and Connections · NHTSA notice

Reported May 2, 2018 · Thor Motor Coach

Potentially affected: 895 vehicles

Thor Motor Coach campaign RC000153 · Owners notified May 1, 2018 · Vehicles built January 21, 2010 – December 22, 2015 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2011-2017 Thor Tuscany and Venetian motorhomes, built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Safety consequence

Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.

Manufacturer remedy

FCCC has notified owners, and FCCC dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on May 1, 2018. Owners may contact TMC customer service at 1-877-855-2867 or FCCC customer service at 1-800-547-0712. TMC's number for this recall is RC000153.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V758000 · Equipment · NHTSA notice

Reported November 22, 2017 · Thor Motor Coach

Potentially affected: 110,400 vehicles

Repair completion: 11.81% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified January 15, 2018

Defect description

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Water Capacity on Label/FMVSS 120

NHTSA #17V634000 · Equipment — Other — Labels · NHTSA notice

Reported October 9, 2017 · Thor Motor Coach

Potentially affected: 507 vehicles

Repair completion: 44.58% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor Motor Coach campaign RC000147 · Owners notified November 15, 2017 · Vehicles built July 22, 2016 – August 16, 2017 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."

Safety consequence

If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.

Manufacturer remedy

TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Steering Fluid Leak or Electrical Arcing

NHTSA #17V283000 · Steering — Hydraulic Power Assist — Hose, Piping, and Connections · NHTSA notice

Reported April 27, 2017 · Thor Motor Coach

Potentially affected: 186 vehicles

Thor Motor Coach campaign FL727A · Owners notified December 1, 2016 · Vehicles built March 3, 2016 – November 7, 2016 (per NHTSA)

Defect description

Thor Motor Coach (Thor) is recalling certain 2016-2017 Venetian and Tuscany motorhomes equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Safety consequence

Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.

Manufacturer remedy

Daimler Trucks (DTNA), the manufacturer of the Freightliner chassis has notified the motorhome owners, and DTNA dealers will reroute the high pressure power steering hose to provide adequate clearance from the starter stud, free of charge. The recall began on December 27, 2016. Owners may contact DTNA customer service at 1-800-547-0712 or Thor customer service at 1-877-500-1020. Thor's number for this recall is FL727A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Chassis Battery Cable Improperly Installed

NHTSA #16V329000 · Electrical System — 12V/24V/48V Battery · NHTSA notice

Reported May 20, 2016 · Thor Motor Coach

Potentially affected: 44 vehicles

Repair completion: 79.49% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor Motor Coach campaign RC000114 · Owners notified June 28, 2016 · Vehicles built March 15, 2016 – April 7, 2016 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2017 Tuscany, Tuscany ZTE, and Venetian motorhomes manufactured March 15, 2016, to April 7, 2016. The isolator relay cable for the chassis battery was improperly installed which could cause sudden, unexpected loss of power.

Safety consequence

If the motorhome experiences an unexpected loss of power, it can increase the risk of a crash.

Manufacturer remedy

TMC will notify owners, and dealers will correctly install the isolator relay cable, free of charge. The recall began on June 28, 2016. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000114.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2017 Thor Motor Coach Tuscany. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

4 owner complaints have been filed with NHTSA for the 2017 Thor Motor Coach Tuscany.

Visibility; Structure

ODI #11567796

Incident: November 5, 2023 · Filed: January 25, 2024

The contact owns a 2017 Thor Motor Coach Tuscany 45AT built on a 2017 Freightliner XC-R Chassis. The contact stated that while driving 50 MPH, two of the passenger's side windows detached and started flapping against the RV wall. The contact veered to the side of the road, and duct taped the windows to the side of the RV. The contact drove to the Camping lot; however, while the RV was parked, he heard an abnormal sound. The contact noticed that one of the windows that was duct taped had separated and fell onto the ground. The vehicle was taken a local dealer, where it was determined that the windows needed to be replaced. The RV was not repaired. The Freightliner manufacturer was notified of the failure and referred the contact to the Thor manufacturer. The Thor manufacturer was notified and informed the contact that there was no recall related to the failure. The failure mileage was approximately 56,000.

Structure

ODI #11327601

Incident: June 1, 2020 · Filed: June 7, 2020

FLOORS IN BOTTOM STORAGE BAYS ARE SAGGING AND BOWING ARE AT RISK OF FAILING OUT ON HIGH WAY. NEED TO BE REPLACED WITH BETTER MATERIAL .

Fuel/Propulsion System

ODI #11233304

Incident: April 3, 2019 · Filed: July 19, 2019

WHILE STATIONARY AND ENGINE COOL, I STARTED THE MOTOR COACH AND WHEN I STEPPED OUTSIDE I NOTICED THE SMELL OF DIESEL FUEL. UPON INVESTIGATION, IT WAS REVEALED THAT FLEETGUARD FUEL FILTER (RESIN CONSTRUCTION) MODEL FF63009 HAD A HAIR LINE CRACK IN THE SIDE OF THE HOUSING. A FINE SPRAY OF RAW FUEL WAS SPRAYING DIRECTLY ONTO THE DIESEL PARTICULATE FILTER (DPF). THE DPF WHEN IN REGENERATION MODE CAN REACH TEMPERATURES OF UP TO 500 DEGREE F. FORTUNATELY, THE EXHAUST SYSTEM WAS COLD AT START UP, BUT HAD IT BEEN IN RUNNING FOR A WHILE AND WENT INTO IN REGENERATION MODE, A FIRE COULD HAVE RESULTED CONSIDERING THE FINE MIST THAT WAS BEING SPRAYED ONTO THE EXHAUST. I IMMEDIATELY REMOVE AND REPLACED THE FILTER THE NEXT DAY. UNFORTIONATELY I DID NOT RETAIN THE DEFECTIVE FILTER. I UNDERSTAND THERE WAS A SIMILAR RECALL (QRMA FTDM-9M5HB6) BUT WAS NOT FOR A SPLIT IN THE SIDE OF THE HOUSING.

Unknown or Other

ODI #11230464

Incident: May 26, 2019 · Filed: July 9, 2019

DOOR LOCK FAILED. I WAS LOCKED IN MY RV. DOOR WOULD NOT OPEN FROM INSDE OR OUTSIDE.

Other Thor Motor Coach Tuscany model years

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