NHTSA vehicle safety data
2021 Thor Motor Coach Chateau
The 2021 Thor Motor Coach Chateau has 5 NHTSA recalls and 2 owner complaints on record — every open recall is repaired free at an authorized Thor Motor Coach dealer.
Complete safety data for the 2021 Thor Motor Coach Chateau. Data pulled live from api.nhtsa.gov.
ELECTRICAL SYSTEM
NHTSA #20V711000Reported November 17, 2020 · Thor Motor Coach
Defect description
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak, Four Winds, Chateau, Freedom Elite, Quantum motorhomes built on a Chevrolet chassis. The BIM (Battery Isolation Manager)/BIR (Battery Isolation Relay) is not watertight when exposed to engine compartment heat.
Safety consequence
Water may get into the BIM/BIR and create electrical arcing, increasing the risk of a fire.
Free manufacturer remedy
TMC will notify owners, and dealers will replace the BIM/BIR with a Trombetta solenoid, free of charge. The recall began January 13, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000206.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SEAT BELTS
NHTSA #20V458000Reported August 5, 2020 · Thor Motor Coach
Defect description
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak 23DB, 2018-2021 Four Winds 23U, and 2018-2021 Chateau 23U motorhomes. Bolts of the wrong size were used to secure the barrel chair pedestals, allowing the pedestal to separate from the floor in the event of a crash. As such, these motorhomes fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems" and number 210, "Seat Belt Assembly Anchorages."
Safety consequence
If the pedestal were to separate from the floor during a crash, the seat belt anchorages may fail, increasing the risk of injury.
Free manufacturer remedy
TMC will notify owners, and dealers will inspect the pedestal bolt size, correcting the hardware as necessary, free of charge. This recall began September 14, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000202.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
AIR BAGS
NHTSA #20V444000Reported July 29, 2020 · Thor Motor Coach
Defect description
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Safety consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Free manufacturer remedy
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
NHTSA #20V419000Reported July 20, 2020 · Thor Motor Coach
Defect description
Thor Motor Coach (TMC) is recalling certain 2021 Daybreak, Four Winds, Quantum, Chateau, and Freedom Elite motorhomes built on the 2020 Ford E-Series chassis. The battery cable may not have been properly secured within the chassis rail, which can cause it to contact the exhaust manifold and heat shield.
Safety consequence
Battery cable contact with the exhaust manifold and heat shield can increase the risk of a fire.
Free manufacturer remedy
TMC will notify owners, and dealers will inspect the routing of the battery cable. If needed the cable will be re-routed and properly secured, free of charge. This recall began September 11, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000197.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
ELECTRONIC STABILITY CONTROL (ESC)
NHTSA #20V303000Reported May 27, 2020 · Thor Motor Coach
Defect description
Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).
Safety consequence
Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.
Free manufacturer remedy
TMC will notify owners, and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The recall The recall began June 25, 2020., 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000189.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.