2024 Tesla Cybertruck Recalls, Ratings & Complaints

Incident: September 28, 2026 · Filed: November 2, 2026

The vehicle was parking under full self driving. As it got close to parking pillar it slowed down like it's going to stop but then bumped it.

Incident: October 1, 2026 · Filed: October 16, 2026

purchased a pre-owned 2024 Tesla Cybertruck directly from Tesla and took delivery on October 1st, 2026. Before delivery, I noticed the tailgate would not latch properly. A Tesla employee forced it closed, but the truck was delivered with the problem unresolved. After delivery, the tailgate unexpectedly opened multiple times while I was driving, including on the highway. I had to pull over to close it. This endangered me and other motorists. I requested service on October 2nd, 2026, and brought the truck to Tesla on October 14th. Tesla subsequently repaired the tailgate, but the problem was apparent before delivery. The rear camera was scratched or damaged at delivery and later replaced by Tesla. I have also experienced interruptions to Tesla’s self-driving or driver-assistance features when camera functions were unavailable, raising concerns about camera-dependent safety systems. The truck also shakes and makes unusual noises above about 70 miles per hour. The cause has not been identified, and the vibration remains unresolved. I do not feel safe driving it at highway speeds until it’s inspected. Shortly after delivery, I found numerous cockroaches and ants, particularly around the bed and tailgate. My daughter has a documented cockroach allergy, which makes exposure a serious concern for my family. Tesla service described the infestation as a hazard and said service could not proceed until professional cleaning was completed. I no longer feel this vehicle is safe. I have service records, photos, and messages documenting my reports. I ask NHTSA to review the potential safety defects, especially the tailgate opening while driving, the camera-related driver assistance interruptions, and the unresolved highway vibration.

Incident: July 25, 2026 · Filed: October 15, 2026

All tires have upper side wall and tread cracks and tears. This is causing the tread to fall off in pieces and chunks of tire tread with a size of 1 inch diameter or more are going is missing and the tire wire mesh underneath the tread is exposed. All tires have similar issues and several tread areas have signs of tread peeling and about to fall off. Tire issue was reported to Tesla at around 6,000 miles when a tire rotation was refused from local tire shop. I took vehicle in for service and Tesla did nothing about it. I took truck back again at around 7,000 miles and the issue again was ignored and they told me to deal with manufacturer. I called manufacturer and they only offered a partial credit but I am responsible for full tax, disposal and labor. The tires currently have about 7,500 miles and my truck in only 15 months old. Looked online for researched and there are many other cybertruck owners experiencing the same exact issue with tire tread separation. Internet sources state the problem is due to Dry Rot which causes tire tread separation, cracking and separation of internal foam sound insulation. Several owners have experienced tire blowouts and most also are unaware of tire issue and only become aware when in process of tire rotation which is recommended at about 6,250 miles

Incident: October 14, 2026 · Filed: October 15, 2026

The PCS2 (Power Conversion System) is an integrated power module that handles AC home charging, DC-DC conversion for the 48V low-voltage systems, and PowerShare (V2L/V2H). • The Defect: Early units (mostly pre-2026 and Foundation Series models) suffer from thermal fatigue in the AC charging MOSFETs. • Symptoms: AC charging speeds drop from 48 amps to 24 amps, error codes like PCS2_a136_cycloAMosfetHealthCheckFailed appear, and AC/home charging eventually fails completely.

Incident: October 8, 2026 · Filed: October 8, 2026

Today, I nearly ran someone over, and felt the need to send this feedback, as I never saw a person in my A-pillar blindspot. I was driving manually, making a left-hand turn, and never saw the man pictured below. He walked perfectly as to be obscured by my A-Pillar the entire time. I caught a flash of him sprinting out of the way in my driver’s side window as I nearly ran him over. (I am working on a road-capture mobile application that happened to be running on my phone in the center of my windshield at the time, resulting in this image. This mount was not obscuring my vision, nor that of FSD. FSD was inactive, I was driving manually.) Obviously I accept fault here, but I can’t help but feel that Tesla has an opportunity to make the Cybertruck safer here, likely through software. I have FSD, I believe the cameras saw him fine, but I did not see him for even a second. There has to be something Tesla can implement here that would alert me of his presence, stop me, apply the brakes, something. Something that didn’t activate today.

Incident: February 10, 2025 · Filed: September 29, 2026

The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving 25 MPH, the steering wheel became unresponsive, and the vehicle crash into eight vehicles parked along the side of the road. The contact attempted to turn the steering wheel away from the vehicles but was unable to regain control of the vehicle because the steering wheel was firm. Following the crash, the vehicle was towed to a dealer and then to a body shop. The contact instructed the body shop not to perform any repairs because until the vehicle was thoroughly diagnosed. However, the body shop was unable to perform a diagnostic test or retrieve the EDR information. The manufacturer was notified of the failure but refused to assist with the request to investigate why the steer-by-wire system failed. The vehicle was inspected by the body shop but not repaired. The failure mileage was 1,000.

Incident: August 19, 2026 · Filed: September 28, 2026

While driving on a highway with Full Self-Driving engaged, I approached an exit and applied steering input to take control. I expected the system to disengage and the Cybertruck to follow my steering input. The vehicle did not respond in the manner I expected and left the paved roadway, entering a grass field. To my knowledge, it did not strike another vehicle, guardrail, tree, or structure. The airbags nevertheless deployed, and a collision event was indicated. I cannot determine from my observations what triggered the restraint system or whether contact with the ground or another condition played a role. After the vehicle came to rest, it lost power to the extent that it would not operate normally and I could not access parts of it by the usual means. Tesla personnel attempted to supply external power but could not restore normal operation. They ultimately had to force access to the trunk to retrieve belongings. The disabled vehicle was towed to Tesla’s Mechanicsburg Service Center and then to Sun Motors Collision Center. I notified Tesla and requested an explanation specific to this incident. Tesla has provided me with vehicle data through its privacy process. Unfortunately, Tesla stated most of the data was unavailable without explanation, such as video recordings and event data. In correspondence through September 17, Tesla referred to general driver responsibility and collision-related warranty coverage, but I have not received a technical explanation that resolves the steering behavior, the airbag deployment, or the power loss. I have followed up with Tesla multiple times. Their final response is "We don't comment on causes." They refuse to provide any other information or support the warranty. I do not know whether a vehicle system malfunction caused or contributed to the roadway departure or whether the later events were consequences of the departure.

Incident: September 28, 2026 · Filed: September 28, 2026

The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving 20 MPH with the autopilot feature engaged the vehicle failed to stop at a stop sign. The contact manually intervened and stopped the vehicle. The manufacturer was not notified of the failure. The failure mileage was 11,818.

Incident: September 17, 2026 · Filed: September 17, 2026

I am submitting a formal complaint regarding my recent experience with Tesla service, involving repeated failed repair attempts, inaccurate representations that the vehicle was ready for pickup, and unprofessional conduct by the service manager, Kris. I initially brought my vehicle in for service due to a critical error. After being notified that the vehicle was ready for pickup, I arrived and discovered a fluid leak underneath the vehicle. The vehicle had to be taken back in for further inspection, resulting in a wasted trip. I was later notified again that the vehicle was ready. I returned, and at that time the vehicle presented a new alert (“Trailer functionality may be unavailable”), which had never appeared prior to service. Due to this, I left the vehicle again for additional work. Following this, I had a phone conversation with the service manager regarding the ongoing issues. During that call, I explicitly asked that the call not be ended while I was addressing the situation. Despite that, the call was ended. This conduct is unacceptable, particularly given the repeated service failures and the time and inconvenience this situation has already caused. After that, I received another email directly from the service manager confirming that the vehicle was ready for pickup. I returned for a fourth time based on that representation. Upon arrival, I was told that I was “misunderstanding” and that when the vehicle is marked as ready for pickup, it does not necessarily mean that the issue has been resolved. This is completely unacceptable and contradicts any reasonable expectation of what “ready for pickup” represents—especially when that representation is being made directly by management. As a result of this, I ultimately left the service center with a vehicle that still had active issues and unresolved alerts present. Being placed in a position where I had to take possession of a vehicle that was not fully repaired is unacceptable and raises serious concerns

Incident: September 4, 2026 · Filed: September 10, 2026

Component AffectedComponent Name: Electrical System / Engine Cooling / Climate ControlSpecific Part: Front grille/louver assembly and HVAC condenserComplaint The front grille and louver area of the Tesla Cybertruck features an inadequate design that fails to protect critical cooling components from ordinary road conditions. The wide openings allow predictable road debris to easily enter the front end, causing direct impact damage and structural failure to the HVAC condenser. Tesla corporate communications acknowledge this vulnerability occurs but classify the resulting damage strictly as an "outside influence" rather than a systemic design defect, thereby refusing warranty coverage. This structural failure occurred on my vehicle despite recently undergoing an extensive $14,691.92 front-end repair that addressed the HVAC system. The lack of protective screening or mesh in the factory grille exposes essential thermal management systems to immediate damage during standard highway driving, representing a widespread product defect.Safety Impact Statement. Failure of the HVAC condenser due to unprotected debris intrusion poses a direct safety risk. The condenser is critical to the vehicle's thermal management system. A sudden loss of cooling capability can cause rapid passenger cabin overheating, unexpected window fogging that obscures driver visibility, or thermal management failures in the high-voltage battery system, potentially leading to a sudden loss of propulsion while driving.