NHTSA vehicle safety data

2021 Subaru Crosstrek Hybrid Recalls & Complaints

The 2021 Subaru Crosstrek Hybrid has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Subaru dealer.

NHTSA recall and complaint data for the 2021 Subaru Crosstrek Hybrid. Recall data is refreshed daily from NHTSA.

2021 Subaru Crosstrek Hybrid owner complaints

Owners have filed 1 complaint with NHTSA about the 2021 Subaru Crosstrek Hybrid, describing incidents dated August 1, 2023.

Most-cited components

  • Electrical System 1 complaint
  • Engine 1 complaint

Newest complaints

  • ODI #11717316 · Filed

    The contact owns a 2021 Subaru Crosstrek Hybrid. The contact stated that after moving the vehicle 10 feet from a pile of snow in cold weather, the vehicle restarted but failed to run and then shut off after 2 minutes. The contact changed the 12-Volt battery. Several unknown warning lights were…

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2021 Subaru Crosstrek Hybrid in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Battery Harness Corrosion May Cause Loss of Power

NHTSA #23V080000 · Electrical System — 12V/24V/48V Battery · NHTSA notice

Reported February 14, 2023 · Subaru of America, Inc.

Potentially affected: 8,413 vehicles

Repair completion: 95.62% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Subaru campaign WRD-23 · Owners notified May 12, 2023

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.

Safety consequence

A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRD-23.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Subaru Crosstrek Hybrid model years

Check your 2021 Subaru Crosstrek Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Subaru Crosstrek Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Subaru VIN