NHTSA vehicle safety data

2003 Sterling Acterra Recalls & Complaints

The 2003 Sterling Acterra has 4 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Sterling dealer.

NHTSA recall and complaint data for the 2003 Sterling Acterra. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2003 Sterling Acterra owner complaints

Owners have filed 2 complaints with NHTSA about the 2003 Sterling Acterra, describing incidents dated June 24, 2005 to January 1, 2006.

Most-cited components

Suspension 2 complaints

Newest complaints

ODI #10413970 · Filed July 21, 2011
TL* THE CONTACT OWNS A 2003 STERLING ACTERRA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE AND DESTROYED A NEARBY FENCE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V272000…
ODI #10126502 · Filed June 24, 2005
DT: CONTACT RECEIVED MANUFACTURER RECALL FL-424 SAYING TO TAKE THE TRUCK TO A DEALER. WHEN SHE CALLED DEALER TO MAKE AN APPOINTMENT DEALER SAID HE NEEDED TO ORDER THE RECALL PART. WHEN SHE CALLED BACK HE SAID THAT PART WASN'T IN YET. THE THIRD TIME SHE CALLED DEALER SAID HE HAD NOT ORDERED THE PART…

Read all 2 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2003 Sterling Acterra in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Recall Query RQ07-003: FRONT WHEEL SEPARATION
Closed March 26, 2008
- Recall 08V-137

Open and recently closed NHTSA defect investigations

8K THIN SPINDLE-NUT/ARVINMERITOR/AXLE ALLIANCE

NHTSA #08V137000 · Power Train — Axle Assembly · NHTSA notice

Reported March 25, 2008 · DAIMLER TRUCKS NORTH AMERICA

Potentially affected: 28,764 vehicles

Manufacturer campaign FL-527 · Owners notified January 8, 2009 · Vehicles built January 26, 2000 – March 24, 2008 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

DAIMLER TRUCKS IS RECALLING 28,764 MY 2001 THROUGH 2008 FCCC B2 AND FS65 SCHOOL BUS CHASSIS, FCCC FB65 CONVENTIONAL BUSES, AND STERLING ACTERRA, FREIGHTLINER FLN, AND BUSINESS CLASS M2 HEAVY TRUCKS, BUILT FROM JANUARY 26, 2000, THROUGH MARCH 24, 2008, MANUFACTURED WITH ARVINMERITOR OR AXLE ALLIANCE COMPANY 6,000 THROUGH 8,000 POUND FRONT AXLES UTILIZING A FOUR PIECE SPINDLE-NUT SET. THESE AXLE ASSEMBLIES MAY HAVE BEEN PRODUCED WITH A THIN SPINDLE NUT WHICH MAY LEAD TO INCORRECT END PLAY, CONE SPIN, EXCESSIVE HEAT, DEGRADATION OF LUBRICATION, WEAR OF THE SPINDLE NUT AND BEARING JOURNAL, OIL CONTAMINATION WITH METAL SHAVINGS, AND PREMATURE BEARING FAILURE.

Safety consequence

CONTINUED OPERATION MAY LEAD TO WHEEL SEPARATION AND POSSIBLY A VEHICLE CRASH.

Manufacturer remedy

DAIMLER TRUCKS WILL NOTIFY OWNERS AND WILL REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 8, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

Notes

DAIMLER TRUCKS RECALL NO. FL-527.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

SR-7 SPRING BRAKE VALVE ASSEMBLY/BENDIX/PARKER

NHTSA #07V302000 · Service Brakes, Air — Supply — Check Valve · NHTSA notice

Reported July 16, 2007 · FREIGHTLINER LLC

Potentially affected: 75,000 vehicles

Manufacturer campaign FL-504 · Owners notified January 11, 2008 · Vehicles built July 1, 2002 – July 3, 2007 (per NHTSA)

Defect description

CERTAIN FREIGHTLINER SCHOOL BUS CHASSIS, HEAVY TRUCKS, AND THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JULY 2002 AND JULY 3, 2007, EQUIPPED WITH BENDIX SR-7 SPRING BRAKE CONTROL VALVES. THE PARKER SCV BRASS 90 DEGREE SINGLE CHECK VALVES (SCV) WHICH ATTACH TO THE SUPPLY PORT OF A BENDIX SR-7 SPRING BRAKE MODULATING VALVE CAN BREAK APART. PIECES OF THE PARKER SCV CAN BECOME LODGED INSIDE THE SR-7 SPRING BRAKE MODULATING VALVE, POTENTIALLY CAUSING EITHER LEAKAGE OUT OF THE SR-7 VALVE OR PREVENTING AIR FROM PROPERLY EXHAUSTING FROM THE SR-7 VALVE. ALSO, DUE TO A MANUFACTURING DEFECT IN THE INTERNAL RUBBER CHECK VALVE INSIDE THE SR-7 SPRING BRAKE MODULATING VALVES, THE VALVES CAN BECOME DEFORMED AND NOT SEAT PROPERLY.

Safety consequence

THESE CONDITIONS COULD EITHER RESULT IN LEAKAGE AND CAUSE A DELAY IN THE APPLICATION OF THE SPRING BRAKE WITHOUT WARNING OR POSSIBLY LEAD TO UNINTENDED VEHICLE ROLLAWAY OR BRAKE DRAG WHICH COULD RESULT IN A VEHICLE CRASH, PERSONAL INJURY, OR DEATH.

Manufacturer remedy

FREIGHTLINER WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 11, 2008 TO FREIGHTLINER, STERLING, AND FREIGHTLINER CUSTOM CHASSIS OWNERS; TO THOMAS BUILT BUS OWNERS ON FEBRUARY 1, 2008. OWNERS CAN CONTACT FREIGHTLINER AT 1-800-547-0712.

Notes

FREIGHTLINER RECALL NO. FL-504.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

ENGINE COOLING FAN/BORG WARNER

NHTSA #05V126000 · Engine and Engine Cooling — Cooling System — Fan · NHTSA notice

Reported March 30, 2005 · FREIGHTLINER LLC

Potentially affected: 3,568 vehicles

Manufacturer campaign FL-439 · Owners notified June 8, 2005 · Vehicles built January 1, 2001 – December 31, 2004 (per NHTSA)

Defect description

ON CERTAIN TRUCKS AND FIRE TRUCKS EQUIPPED WITH KYS 4735-43782-02 ENGINE COOLING FANS AND BUILT ON CATERPILLAR 3126, C7, MBE906, MBE926, OR CUMMINS ISC ENGINES, THE STEEL FAN INSERT ON THE COOLING FANS CAN CRACK.

Safety consequence

THIS CAN RESULT IN FAN BREAKAGE, RESULTING IN VEHICLE DAMAGE OR PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE ENGINE COOLING FAN FREE OF CHARGE. THE RECALL BEGAN ON JUNE 8, 2005. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.

Notes

FREIGHTLINER RECALL NO. FL-439.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

FREIGHTLINER/FRONT WHEEL BEARING

NHTSA #04V272000 · Suspension — Front — Wheel Bearing · NHTSA notice

Reported June 7, 2004 · FREIGHTLINER LLC

Potentially affected: 9,602 vehicles

Manufacturer campaign FL-424 · Owners notified September 7, 2004

Defect description

ON CERTAIN TRUCKS BUILT WITH 8,000 OR 6,000 POUND FRONT AXLES AND FOUR-PIECE SPINDLE NUT SETS, PREMATURE FRONT ,WHEEL BEARING WEAR MAY BE CAUSED BY INCONSISTENT BEARING ENDPLAY ADJUSTMENT.

Safety consequence

IF ALLOWED TO PROGRESS, THE FRONT WHEEL ASSEMBLY MAY SEPARATE FROM THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

THE DEALERS WILL REPLACE THE FRONT AXLE OIL SEALS AND HUB CAP GASKETS ON BOTH SIDES. THE RECALL BEGAN SEPTEMBER 7, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Notes

FREIGHTLINER RECALL NO. FL-424. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

try.vin has no NCAP crash-test rating on file for the 2003 Sterling Acterra. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2003 Sterling Acterra.

Suspension

ODI #10413970

Incident: January 1, 2006 · Filed: July 21, 2011

TL* THE CONTACT OWNS A 2003 STERLING ACTERRA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE AND DESTROYED A NEARBY FENCE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V272000 (SUSPENSION:FRONT:WHEEL BEARING), BUT THE FAILURE HAD SINCE RECURRED IN 2009 AND 2011.THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 215,000.

Suspension

ODI #10126502

Incident: June 24, 2005 · Filed: June 24, 2005

DT: CONTACT RECEIVED MANUFACTURER RECALL FL-424 SAYING TO TAKE THE TRUCK TO A DEALER. WHEN SHE CALLED DEALER TO MAKE AN APPOINTMENT DEALER SAID HE NEEDED TO ORDER THE RECALL PART. WHEN SHE CALLED BACK HE SAID THAT PART WASN'T IN YET. THE THIRD TIME SHE CALLED DEALER SAID HE HAD NOT ORDERED THE PART YET, AND HE NEEDED TO SEE THE TRUCK FIRST BEFORE HE ORDERED THE PART, AND HE WAS GOING TO CHARGE CONTACT FOR TAKING THE CAR APART AND PUTTING IT BACK TOGETHER AGAIN. ALSO, HE WOULD HAVE TO CHARGE THEM FOR THE PART IN ORDER TO GET THE PART OVERNIGHT. CONTACT DID NOT WANT WANT TO TAKE VEHICLE BACK TO THE DEALER BECAUSE HE WAS SAYING THAT IT WILL TAKE A WEEK TO GET THE WORK DONE. SHE SAID HER RECALL LETTER STATED IT SHOULD TAKE TWO HOURS TO DO THE REPAIRS. *AK

Other Sterling Acterra model years

Check your 2003 Sterling Acterra VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Sterling Acterra at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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